Business Manager at University of Cape Town

The main purpose of this position is to provide high level business services management and support to both the Office of the ECS Director and the managers.  The successful candidate will contribute to the development and the strategic direction of ECS, as full member of the Management Team of ECS. S/he will manage the business services section of ECS, as well as the Office of the Director, and will be accountable for the optimal functioning of these specialised operations work areas, taking control of several inter-related, specialised operations processes.

Minimum requirements:

•    A 3-year degree (NQF Level 7) either in a Commercial, Operations, Facilities Management or related field
•    4 years’ relevant work experience across all levels of seniority and responsibility PLUS at least 2 years’ experience in a management role in an operations and/or customer service environment
•    Demonstrable experience in finance & budgeting; people management; operational management; and strategic planning as well as execution
•    Proven experience in managing in a complex and dynamic employee relations environment, preferably in a Real Estate Management environment
•    Demonstrable problem-solving skills, decision-making skills, conflict management skills, and change management skills.
•    Excellent verbal and written communication skills coupled with sound interpersonal and customer service skills
•    Excellent computer literacy in the use of Ms Office with advanced level Ms PowerPoint and Ms Excel, and Ms Word at an intermediate level.
•    The ability to multi-task, work in a team and on an individual basis with minimum supervision.
•    A valid driver’s licence.

The following will be advantageous:

•    Management experience in a university setting and/or other large institution.  
•    Project management qualification and/or experience.

Responsibilities include but are not limited to:

•    Strategy and execution - Contribute to the development of ECS strategy
•    Operations management - Provide support to the Director regarding operational matters and protocol.
•    Resource management: Finance and Budget - Prepare and manage the finances and budgets of the Business Services section
•    Monitoring, evaluation and reporting - Perform data analysis and rationalisation
•    Project management - Coordinate and track team projects
•    Governance, risk and compliance management - Analyses service requirements in response to business requirements, risks and costs.