Business Non Motor Investigator (Centurion) at OUTsurance

Job Description
As the OUTsurance Claims Investigator you will be responsible for assessing, validating and finalising Business Non Motor claims.

Responsibilities:

• Validate all Business Non Motor incidents and claims
• Meeting with clients, witnesses, SAPS officials, etc.
• Finalise all reports and administration (reports, scanning, photographs etc.)
• Liaise with service providers
• Make the decision, all administration and telephonic queries arising in relation to the claim.
• Handling and resolving all queries and problems from service providers and clients
• Conduct all the above to the required performance and quality standards that are in place

Required Competencies & Personal Attributes:

• Excellent interpersonal and communication skills (verbal and written) 
• Good administrations skills
• Computer literacy is essential
• Investigative know-how is essential
• Conflict handling
• Self-disciplined and self-motivated (must be able to work independently)
• Problem solving/initiative
• Negotiation skills
• Stress tolerance
• Tenacity and resilience
• Be an analytical thinker with an investigative instinct
• Customer service oriented
• Deadline and results oriented
• Attention to detail
• Takes ownership and responsibility
• Adaptability

Qualifications and Minimum requirements:

• Matric
• 1 years investigations experience is essential
• Valid Driver’s license
• FAIS Accreditation or a FAIS recognized qualification will be highly beneficial
• Claims experience will be beneficial