Business Solutions Consultant at Sanlam Group

What Will You Do? 

•    Administration of and maintenance of systems: Web RoA/DRA, GetQuote, Sanfin and CommPay etc. 
•    Identify & define business requirements for new business models or changes to existing models, including application requirements, Business Requirements Specification (BRS) & test cases
•    Analyse & design new business processes 
•    Define & design changes to existing processes as required & ensure integration of changes into process environment 
•    Participate in transitioning the requirements to systems analysts & designers, and ensure a clear & complete understanding of the requirements
•    Perform testing to ensure that business requirements have been met
•    Maintenance and upkeep of the gatekeeping and monitoring sheets and process on Sanfin
•    Troubleshooting issues with the Sanlam IT team when issues are experienced with SFP’s Sanfin instance, CommPay, Web RoA/DRA etc. 
•    Admin for course content, sign-off and quizzes 
•    Compiling the GK and ARC stats for the quarterly reports and other regional reports
•    Logging JIRA's when issues are experienced on CommPay for both the finance and compliance team 
•    Privacy champion for SFP: reporting and data gathering for data breaches 
•    AML reporting and representation of SFP at reporting discussions and actioning the tasks required of SFP
•    Preparing, analysing and interpreting data for various reports

What will make you successful in this role? 

•    Identify & define business requirements for new business models or changes to existing models, including application requirements, Business Requirements Specification (BRS) & test cases
•    Analyse & design new business processes 
•    Define & design changes to existing processes as required & ensure integration of changes into process environment 
•    Work with the architects, partners & other team members to define non-functional requirements (including metrics & performance goals) for the application
•    Participate in transitioning the requirements to systems analysts & designers, and ensure a clear & complete understanding of the requirements
•    Document these requirements and designs
•    Participate in quality management reviews to ensure requirements are fulfilled
•    Perform testing to ensure that business requirements have been met
•    Thorough understanding of the Sales process performed by Intermediaries.

Qualification & Experience: 

•    Matric 
•    A completed Information Systems, Business Analytics, Data Science, or related diploma/degree 
•    Project Management, Change Management (advantageous)

Knowledge and Skills: 

•    Knowledge of and experience in MS Office
•    Good basic IT/systems operations knowledge 
•    Financial Services Industry Knowledge (advantageous) 
•    Relevant regulatory legislation and compliance knowledge (advantageous)
•    Sound financial services industry knowledge and understanding of the context
•    Understanding of policy services systems
•    Business and functional process specifications
•    Business/technical process mapping
•    Understanding of Financial Services sales processes
•    Basic Financial Product knowledge / Product life cycle knowledge
•    A good understanding of the system development life cycle 
•    Financial needs analysis tools knowledge and experience.

Personal Qualities:  

•    Cultivates Innovation
•    Client Focus
•    Drives Results
•    Collaborates
•    Flexibility and Adaptability
•    Optimises work processes
•    Action orientated
•    Plans and aligns
•    Financial Acumen
•    Communicate effectively