Junior Analyst at Dis-Chem Pharmacies

Job Description

• The Junior Analyst for Retail Systems & Process, Productivity or Execution Excellence supports the optimization of retail systems, processes and operational execution by analyzing performance data, identifying inefficiencies and enabling data-driven decision-making and improvements across store operations.

Minimum Requirements…

Essential:

• Degree or diploma in Industrial Engineering, Information Systems, Commerce, or related field or 2 -3 years’ experience in analytics, systems, or operations.
• Experience in large-scale retail, pharmacy or FMCG environments

Responsibilities

Retail System & Process Excellence

• Analyse store performance, labour utilisation, time& motion, process& system and operational execution metrics.
• Support development and testing of productivity, execution, system and process models and improvements.
• Assist in documenting process, workflows, productivity, execution and system requirements.
• Identify trends, inefficiencies, and opportunities for improvement.
• Provide data-driven insights to support people, execution, process and system optimisation initiatives.
• Execute people, execution, process and system analytical and reporting requirements.
• Provide analytical support to cross-functional productivity initiatives.
• Assist in monitoring performance of implemented changes.

Stakeholder Engagement

• Work with Systems & Process Excellence Lead/ Retail Productivity Lead / Retail Execution Lead to support analysis and reporting.
• Collaborate with IT, Operations Support, Commercial, Store teams and third-party service providers to gather requirements and feedback.
• Collaborate with third party service providers, store operations and support teams to gather data and insights.
• Support training and adoption of systems, people, execution and process improvements.
• Assist in communicating insights to relevant stakeholders.

Governance and risk

• Ensure accuracy and integrity of data and reporting.
• Support tracking of system& execution issues and process deviations.
• Maintain data models, reports, and documentation.
• Identify and escalate risks related to data inconsistencies, poor execution, system performance and process.
• Support governance of productivity, execution, process& system metrics and reporting standards
• Maintain documentation of system changes and process updates

Key Skills

• Strong analytical and data interpretation and visualisation skills.
• Understanding of systems and process workflows.
• Attention to detail and structured thinking.
• Understanding of retail operations and performance metrics.

Key Performance Indicators

• Accuracy and quality of analysis.
• Contribution to productivity, execution, system and process improvements.
• Timeliness of deliverables.
• Data integrity and reporting accuracy.