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Develop trusted advisor relationship with the MU Services Sales, Delivery, Cloud Post Sales and leadership team
Contribute to the roll out of the Tools and Process in the MU CS&D Business in alignment with the Global methodology
Support the achievement of the CS&D business KPI’s (Revenue, Contribution, Headcount, Utilization, Backlog accuracy and leakage, Project profitability, Adoption, Consumption & Churn)
Provide insightful deep dive analysis of areas for performance improvement
Ensure all forecasting and business planning deadlines are achieved
Interact as intermediary in the forecasting process between Business Management and Controlling, keeping an overview on entire forecasting process.
Follow up on entire closing process going from Latest Estimates to monitoring they monthly closing process in a proactive way
Be trusted advisor for the Market Unit Cloud Success Services Head allowing him/her to make fact-based decision and reach perfect business predictability and drive.
Support business execution and performance through implementation of the CVJ, managing and driving core operational processes
Execute the CS&D operational cadence to ensure a strong tracking discipline in all areas but especially on Delivery (utilization, headcount, bench, Backlog, Project, revenue from pipeline etc.), Sales (pipeline hygiene, pipeline KPIs, coverage analysis, sales GTM, deal execution) & Cloud Post Sales (Adoption, Consumption, Churn/Renewals)
Drive data quality and completeness in core systems
What you bring
Final degree (e.g. business administration, finance, accounting, economics, mathematics, computer sciences) or equivalent work experience
Fluent English
5+ years minimum experience in the IT Services industries, ideally in controlling or project management
Proven ability to deliver an operations service to business stakeholders
Works effectively in a matrix, fast moving and continually changing business environment
Ability to proactively challenge business leaders in supportive way to improve performance
A high level of communication, presentation and influencing skills
Demonstrates a thorough knowledge of the consulting & cloud business model in a software environment
Where you belong
Culture: Respectful, inclusive working environment
Team: Friendly, collaborative, and diverse
Who Thrives: Curious, adaptable, team-oriented individuals
Collaboration Style: Open, cross-functional, and transparent
Growth: Clear development paths, mentorship, and real ownership opportunities
What’s Special: Values-driven, people-first, and impact-focused
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