Business Systems Data & Insights Specialist-Otraco - Johannesburg, ZA at Bridgestone South Africa (Pty) Ltd

The Person

• The person shall ideally possess strong analytical skills that will allow them to analyse and monitor statistical data. They will be capable of using their technical ability to make decisions and solve a variety of problems within a team environment.
• The person must have a flair for modern technologies and systems, coupled with an ability to analyse business requirements and deliver effective solutions.
• The person must also be able to liaise with personnel at all levels throughout
• Otraco and client companies, possess initiative and drive, and be capable of making decisions.

Qualifications & Experience

Essential:

• Tertiary qualification in engineering degree (or similar).
• Good written and oral communication skills.
• Frontline management of site-based personnel.
• Management of projects, including liaison with external sub-contractors.
• Commitment to Health and Safety. Preferred:
• Experience in the consulting, construction or mining industries.
• Experience with the development of modern technologies/systems for improving business effectiveness.
• Understanding of software development lifecycle.
• Ability to structure training programs based on client requirements and facilitate such programs.
• Business development capabilities.
• Reports to

Technical Regional Manager

Duties

The following is a list of tasks that a person in this position is required to perform. The Company may add to or vary these duties from time to time provided the variation is reasonable having regard to the Employee’s skills, competence and training.

• Comply with Otraco Management System (OMS) policies, procedures & instructions.
• Comply with client policies, procedures and instructions.
• Assist the site team to comply with the contracted “scope of work” and the delivery of a high quality of service to the client.
• Identify and motivate resources necessary to supply services according to the contract.
• Ensure that quality documents are maintained, filed and archived according to OMS procedures.
• Perform regular audits on quality, safety and Key Performance Indicators (KPIs), and make recommendations as required.
• Ensure that Corrective Action Requests (CARs) are completed in a satisfactory timeframe. • Assist Site Supervisors with day-to-day running of operations, as necessary.
• Assist the Site Supervisor to ensure that Otraco standards are maintained in the analysis of tyre performance, and accuracy of tyre records.
• Give lectures and presentations on site to operators, supervisors and management, including an annual site review presentation.
• Identify opportunities and implement solutions to minimise tyre related costs for the client company.
• Assist with the preparation of statistical and written sections of monthly reports to client companies (GMR/SMR's).
• Manage the assessment and reporting of new products.
• Conduct scrap tyre and rim inspections.
• Assist with the development of site-based personnel and the fostering of a learning environment in the team.
• Promote continuous improvement.
• Monitor pit and haul road conditions and take actions that will assist in minimising tyre costs.
• Apply knowledge of the business operating processes to assist with identification of user requirements and development of specification documents associated with Otraco’s internal management systems.
• Identify opportunities for improving current business processes through development and implementation of new systems/technologies.
• Liaise with internal and external resources in the development of new systems/technologies.
• Develop, co-ordinate and undertake testing of new developments to ensure that they meet the company’s high standards of quality and the original requirements specification prior to live ‘rollout’.
• Assist with the development of suitable training materials to ensure the effective use of new products.
• Co-ordinate and facilitate training sessions for internal and client personnel as necessary.
• Monitor response times of system support staff and take appropriate action to ensure that high standards of service are being delivered to our customers.

Assist with demonstration and marketing of new developments to help increase business revenue.
Safety

• Work safely and follow Occupational Health and Safety Procedures.
• Report hazards, unsafe work conditions and equipment.
• Report incidents and assist in the investigation and implementation of follow up actions that may be identified.
• Comply with applicable instructions documented in the OMS Safety Plan.
• Use and maintain Personal Protective Equipment according to procedures.
• Contribute to meetings and inspections in order to improve safety in the workplace.
• Perform Job Hazard Analysis and take control actions to reduce the risk of Injury or damage to equipment.
• Assist with the performance of risk analysis before any new equipment or process is introduced on site and help with the implementation of control actions identified.
• Assist with the compilation and review of Safe Work Procedures.