Business Title National Attorney Consultant at Absa Group Limited (Absa)

Job Summary

To proactively develop, maintain and expand a long-term profitable relationship with the Absa Relationship Banking conveyance Panel. To ensure that agreed Service Level Agreements (SLA's) between the Panel and Absa Relationship Banking are adhered to.

Job Description

Accountability:  Stakeholder Management

• Build and maintain relationships with attorneys

• Ensure effective SLA management and query/complaint resolution as logged and follow up with the relevant role players until the query/complaint is resolved

• Timeously compile and submit accurate management information (MI) (for example monthly reports, non-performance reports, work in progress reports) to relevant the role players

• Make recommendations to the Regional Head Office Team with regards to the selection of the Conveyance Panel in accordance with guidelines provided by Head Office (Black Economic Empowerment (BEE) status, financial soundness, etc)

• Appoint successful attorney firms (as approved by Regional Head Office) to the panel and / or remove non performing firms according to contractual agreements

Accountability:  Process and Performance Management

• Analyse and summarise all reports on a monthly basis determining trends with regards to errors made by either the attorney or ABSA. Implement controls in this regard to ensure that these errors do not occur again

• On a monthly basis, monitor the monthly bond instruction allocations per attorney firm in order to identify the top performing attorneys and ensure through transaction allocation that these attorneys will receive privilege allocation during the month to come

• Issue warning letter to all non-performing attorney firms as per scorecard ratings. Issue follow-up communication to ensure improvement in both relationship and performance

• Obtain annual regulatory and compliance information from attorneys regarding mandates, guarantees, power of attorneys, etc.)

• Ensure an acceptable registration turnaround time as determined by the Service Level Agreement. Compare the attorney report with the E4 report and take action to resolve any discrepancies where needed.

• Measure attorney performance through monitoring of scorecards. Errors with regards to incorrect or outstanding documents must be communicated to and rectified by attorney or ABSA. Develop and implement controls in this regard to ensure that these errors do not reoccur.

Education

Bachelor Honours Degree: Law, Military Science and Security (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised