Cash and Bank Clerk at KFC

General and Task Management

Daily Transaction Matching

• Match the cash and bank deposits to the correct store and date using the company’s integrated financial system.
• Investigate and resolve unmatched or variance transactions daily.
• Escalate unresolved variances to relevant departments (e.g., operations, store managers).

Bank Reconciliations

• Perform daily and monthly reconciliations of bank accounts to ensure all transactions are accurately recorded.
• Ensure all bank transactions (e.g., EFTs, card payments, cash deposits) are accounted for and correctly allocated.

Cash Controls

• Monitor and follow up on late or missing cash deposits from stores.
• Liaise with banking institutions or cash collection service providers where needed.

Petty Cash Management

• Process petty cash requests and reimbursements in line with company policies.
• Review and verify supporting documents for all petty cash claims.
• Maintain accurate petty cash records and ensure timely reconciliation of petty cash balances.

Customer Refunds 

• Review and verify refund requests against original purchase records, payment receipts, or order information.
• Confirm customer eligibility for a refund according to company policy
• Maintain accurate and secure documentation for audit purposes.

Catering Order and WI CODE 

• Verify order details including quantities, delivery dates, and special requirements.
• Liaise with catering suppliers to confirm orders and delivery arrangements.
• Maintain a catering order log for tracking and reporting purposes.

WI Code Management

• Generate WI Codes for prepaid catering transactions and communicate them to relevant parties.
• Verify prepayments in the company bank account before issuing WI Codes.
• Track WI Code usage to ensure correct redemption at stores or kiosks.
• Resolve WI Code-related queries from customers, stores, and suppliers.
• Monitor WI Code limits and redemption rules to prevent misuse.

Reporting

• Compile and distribute daily banked difference reports to the Operations and Finance departments.
• Provide supporting documentation for audits or internal reviews.

System Maintenance and Support

• Maintain accurate records within the integrated matching system.
• Assist with testing and implementing updates or enhancements to the matching system.

Compliance and Procedures

• Ensure all transactions comply with company policies and financial controls.
• Identify process improvement opportunities and assist in updating standard operating procedures.

Requirements

PROBLEM SOLVING AND ANALYSIS

• Well defined processesQuotations for catering orders 
• Ensuring the specific store have enough stock for the orderCatering 
• Which store to use which will suit the customer the best

QUALIFICATIONS / COMPETENCIES / SKILLS:

• Experience with bank reconciliations, petty cash management, and transaction matching systems (experience with POS and ERP systems advantageous).
• Strong attention to detail and high level of accuracy.Excellent organizational and time management skills.
• Strong Excel skills and working knowledge of accounting software.
• Minimum 1 years’ experience in a similar role, preferably in a multi-store retail or QSR environment​​​​​​​