Cash Monitoring Operator X 2 - Umhlanga at Hollywoodbets

The successful candidate will be responsible to monitor Retail branches cash activity and enforce the companies cash security procedures by following up and reporting non-compliance.
You Bring:

• Relevant Bookmakers Clerk Certificate or Equivalent Experience

A Bonus To Have:

• Matric
• Diploma/ Degree in a related field.
• 1-2 years’ experience in the gaming industry.

What You’ll Do For The Brand:

• Monitoring Hollywood Retail branches cash recons during your allocated rostered shift and as allocated by your Supervisor\ or Manager.
• Area\s or Region\s for monitoring will be explained to you at the beginning of your shift.
• Familiarize yourself with each branches cash drawer threshold limits and ensure that Clerks going over their respective limits are stopped by means or being blocked on the system or following the telephone protocol i.e. Senior Team Leader, Branch Manager, Area Manager, Regional Manager and lastly Risk Manager.
• Ensure that Betting Clerk monies are physically transferred to the Admin Back Office safe by means of telephonic confirmation with the STL or BM on duty.
• Required to send day end shift reports as well as Morning update reports.
• Required to send “Special Reports” to the Risk and Operations Manager in the event of an emergency cash situation at the branch.
• Required to assist the CMD Team Leader and\ or Risk Manager with other duties within the boundaries of Risk Management and Control.
• Providing “On the Job” training and mentoring for new recruits.
• Always following protocol and not bypassing chain of command.
• Carrying out yourself in a professional manner in line with standard business\ corporate practice.
• Allowed to speak with authority provided it is accommodated with respect to the other person\s
• Always practice good email and telephone etiquette.
• Subjecting yourself to a truth verification test periodically or on request by your Manager.

What You’ll Bring To The Team:

• Demonstrate good analytical skills.
• Strong computer skills.
• Demonstrate creative skills.
• Strong sense of accountability.
• Work under pressure and able to meet deadlines.
• Demonstrate excellent attention to detail.
• Must be able to plan effectively and efficiently in order to meet deadlines.

Deadline:18th July,2025