Active Jobs at Hollywoodbets

• We are looking for a highly skilled Head of Marketing with comprehensive traditional and digital marketing knowledge and experience to drive the strategic growth of our marketing activities across multiple global markets. This role is integral to the success of our business and is responsible for scaling our existing marketing strategies, ensuring that all marketing activities contribute to the business’s day-to-day and long-term success, and are integrated with relevant business strategies.
• This role is suited to a highly collaborative, flexible, adaptive, out of the box thinker with strong creative, analytical and problem-solving skills, and the ability to multitask in a fast-paced environment. The successful incumbent will apply their extensive experience to develop, implement and monitor differentiated and effective marketing strategies that align with, and support, business goals while continuing to grow and strengthen our position as an industry leader in a highly competitive sector. The ideal candidate must be obsessive about understanding our competitors, our products and our customers, what they want and how we can deliver an unrivaled customer experience and product offering. 
• The Head of Marketing will be responsible for the delivery of the company’s branding, digital (including social media marketing) and traditional marketing market research including; product, competitor and consumer research and insights, product marketing, marketing communications, advertising, public relations, all creative functions, sponsorships, event management and community relations and engagement. 

You Bring:

• Relevant Degree/Diploma.
• Valid Driver’s license and own vehicle.

A Bonus To Have:

• Marketing, Brand Management, Digital Marketing, Communication and Sales.
• Senior Leadership and Management.

What You’ll Do For The Brand:

Strategic Planning and Implementation:

• Spearhead the strategic and hands on development and implementation of marketing plans; working closely with the leadership Team, Marketing Managers, creative and content Teams, and other stakeholders to ensure these are aligned and delivered collaboratively.
• Collaborate with the business to provide and interpret research and insights, using these to develop and implement innovative marketing and branding strategies that will grow brand awareness, enhance our brand reputation and drive customer retention and acquisition.
• Improve customer experience and engagement and ultimately increase revenue from existing and new revenue streams.
• Work with the product and CRM Teams to ensure the quality of our products and customer service is always excellent and continuously being improved.
• Identify and oversee scheduling, budget, and resource needs of the Marketing Department, including the development and management of an annual marketing budget to support strategies, ROI projections and reports.
• Continuously optimise marketing strategies using research analysis and insights to improve results.
• Attend and/or participate at events, conventions, conferences, and tradeshows, preparing engaging displays and collateral as needed, and providing post-event reports and analysis.
• Maintain brand standards and ensure consistency across all channels.

 People:

• Build, lead and coach a diverse, high-performing marketing Team.
• Mentor, grow and provide support to members of the marketing Team.
• Responsible for setting direction, providing KPI’s, conducting performance reviews and conducting the day to day people management functions of the Team.
• Build long term relationships with Team Members, clients, regulatory bodies, media and other stakeholders.
• Excellent project management, organisational and time management skills.
• Work closely with Marketing Managers and other members of the leadership Team to optimise workflows, review pipeline, resolve challenges, and present solutions.
• Provide ongoing training to ensure your Team consistently performs above standard.
• Excellent leadership, communication, and decision-making skills.

Business Development:

• Ensure a thorough understanding of our competitors, customers and products and be obsessive about how we communicate with all our stakeholders.
• Conduct a situation analysis of our current marketing activities and use these to set marketing objectives and KPI’s for the marketing department ultimately driving business growth.
• Consistently identify revenue opportunities within our established customer base and manage consistent growth by effectively targeting new audiences.
• Identify competitors and evaluate their strategies and positioning and devise counter-strategies.
• Be current and remain up to date with best practices and latest technologies will drive improved outcomes and efficiencies.

Analytics and Reporting:

• Understand key marketing performance metrics, automation and analytics tools to provide in-depth market research and definition, forecasts, competitive analyses, campaign results, and customer trends and insights in order to translate results into actionable insights for marketing team and the business.
• Weekly, monthly, quarterly and annual reporting.
• Ongoing review of analytics to provide insights and optimise strategies and plans.

Other:

• Other ad hoc duties that might be required.

What You’ll Bring To The Team:

• Demonstrate good communication and reporting skills.
• Ability to build and maintain strong and professional relationships within the business.
• Demonstrate strong sense of accountability.
• Ability to think strategically.
• Ability to deliver quality results despite obstacles.

Deadline:17th July,2025

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The successful candidate will spearhead the creation and promotion of videos for social media. This individual will play a pivotal role in developing engaging multimedia content, including internal company announcements and external recruitment marketing materials for social media platforms as well as edit video content for our internal display screens. The ideal candidate will possess a passion for storytelling and a skill for creating captivating videos that resonate with our audience.

You Bring:

• 3+ years’ Content Creation experience.
• Proven experience in video production and editing, with a strong portfolio showcasing creative work.
• Proficiency with video editing software such as the Adobe Suite.
• Knowledge of audio recording and editing techniques, including basic sound mixing.
• Familiarity with a variety of video formats and equipment, with the ability to select the best options for each project.

A Bonus To Have:

• Valid Driver’s license.
• Bachelor's degree or equivalent in film production, digital media, social media, communications, or related field preferred.

What You’ll Do For The Brand:

• Produce and promote recruitment marketing videos, ensuring timely delivery and adherence to brand guidelines.
• Create multimedia content, including internal company announcement videos and social media reels/videos, from concept to final execution.
• Record and edit video and sound using industry-standard software and equipment, ensuring high-quality output.
• Edit and publish content for internal display screens, optimising visuals and audio for maximum impact.
• Create original, engaging content tailored for platforms such as LinkedIn, TikTok and Instagram.
• Engage with Team Members at events to promote our brand effectively.
• Write compelling copy for social media and other channels, aligning with the overall creative strategy and brand voice.
• In-depth knowledge of social media platforms and trends.
• Strong storytelling skills and the ability to craft engaging narratives through visual content.
• Experience creating content for social media platforms, particularly TikTok and Instagram.
• Strong attention to detail and a passion for delivering high-quality work in a fast-paced environment.
• Flexibility and adaptability to handle changing priorities and tight deadlines as well as being open to new ideas and willing to take on new
• Able to handle pressure and can effectively adjust plans to meet changing needs/demands.
• High level of creativity and
• Ability to multitask and always show

Skills

• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
• Display a positive

What You’ll Bring To The Team:

• You maintain accuracy, identify irregularities quickly, and manage multiple tasks with initiative and care.
• You take ownership of your work, follow through on commitments, and learn from mistakes to improve.
• You set clear goals, prioritise tasks effectively, and involve others when needed to ensure successful outcomes.
• You speak clearly and positively, adapt your tone to the audience, and present information with confidence.
• You assess challenges thoughtfully and develop practical, results-driven solutions with focus and creativity.
• You use time efficiently, plan ahead to meet deadlines, and stay calm and adaptable under pressure.
• You prioritise customer needs, follow up promptly, and respond to feedback with professionalism and integrity.
• You go the extra mile to exceed client expectations, showing genuine care and commitment to quality service.

Deadline:3rd July,2025

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The HR Business Partner will manage the HR team in terms of day-to-day HR functions, as well as the implementation of strategic HR initiatives. These initiatives include enhanced recruitment practices, BEE change and transformation initiatives, and talent planning and development, amongst others. The role is responsible for performing a generalist HR function and ensuring that solid, basic transactional HR functions are managed in each region according to expected procedures and standards.

You Bring:

• Human Resources Management/ Supervisory experience.
• Valid Driver’s License.

A Bonus To Have:

• Relevant HR qualification.

What You’ll Do For The Brand:

• Actively partner with Department Managers to understand the HR value add to the business and to identify HR solutions and initiatives in line with business objectives.
• Manage the HR team. Work hand in hand with the HR team to ensure the successful implementation of HR initiatives across all divisions or departments.
• Ensure that standard recruitment and onboarding processes are followed. Enhance the recruitment processes nationally to ensure quality candidates for business consideration. Ensure a smooth employee orientation process. Be actively involved in the appointment of mid-management roles.
• Job management: Ensure that all team members have a good understanding of their functions and role expectations at all times. Ensure that a process is in place to discuss role expectations when a team member is promoted or changes position.
• Ensure that Performance Management is applied consistently. Ensure that the performance appraisal process is conducted timeously and in line with group practices.
• Talent Management: Roll out talent management initiatives and succession planning. Facilitate Individual Development Plans at appropriate levels and align these to the Training Department where required.
• Ensure standard Employee Relations management in line with Group processes.
• HRIS monitoring and reporting – HR metrics: Measure HR value add and report on HR metrics relevant to the business. Monitor employee exit trends, turnover, retention, disciplinary actions, etc., and provide value-added input to address trends.
• Employee Retention: Participate in the design, development, and implementation of innovative workforce retention programmes.
• Anticipate workforce needs based on turnover and growth factors and ensure a constant supply of quality candidates to minimise understaffing.
• Manage the off-boarding/termination process.
• Operations risk management related to HR functions: Close risk gaps by ensuring that family members are not employed in the same work environment; that pre-employment checks are consistently conducted; that annual criminal checks are completed; that polygraph tests are conducted at management level prior to appointment; that random polygraph checks are implemented; and that terminated employees are not re-employed.
• Employment Equity: Coordinate EE meeting details nationally.
• Design and propose recognition programmes for consideration.
• Conduct climate surveys where there is a need.
• Roll out values and ethics initiatives.
• Manage the long service process.
• Manage internship programmes in terms of appointments where required.
• Update company policies and procedures specific to the department and ensure the implementation of updates.
• Drive wellness, welfare, and health-related initiatives where required.
• Support ad hoc projects as needed.

What You’ll Bring To The Team:

• You consistently meet goals, uphold quality standards, and stay focused on achieving key business outcomes.
• You take ownership, deliver results despite challenges, and actively correct and learn from mistakes.
• You gather, verify, and analyse data to identify trends and provide insights that inform sound decision-making.
• You build strong, professional relationships across all levels, using your networking and influencing skills effectively.
• You apply best practice interviewing techniques to ensure the selection of high-quality candidates.

Deadline:3rd July,2025

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The successful candidate will be responsible for SEO/SEM, he/she will manage all search engine optimization and marketing activities. You will be responsible for managing all SEO activities such as content strategy, link building and keyword strategy to increase rankings on all major search networks. You will also manage all SEM campaigns on Google in order to maximize ROI.

You Bring:

• A minimum of 2 -3 Year Experience in a similar role. Proven SEO experience
• Proven SEM experience managing PPC campaigns across Google, Yahoo and Bing.
• Solid understanding of performance marketing, conversion, and online customer acquisition.
• In-depth experience with website analytics tools (e.g., Google Analytics, SEM Rush, Link Research tools etc).
• Experience with bid management tools (e.g., Click Equations, Marin, Kenshoo, Search Ignite).
• Experience with A/B and multivariate experiments.
• Working knowledge of HTML, CSS, and JavaScript development and constraints.
• Knowledge of ranking factors and search engine algorithms.
• Up to date with the latest trends and best practices in SEO and SEM.

A Bonus To Have:

• Degree in Marketing, Digital Technologies, or relevant field.

What You’ll Do For The Brand:

• Execute tests, collect, and analyze data and results, identify trends and insights in order to achieve maximum ROI in paid search campaigns.
• Track, report, and analyze website analytics and PPC initiatives and campaigns.
• Manage campaign expenses, staying on budget, estimating monthly costs, and reconciling discrepancies.
• Google My Business optimization
• Optimize copy and landing pages for search engine marketing.
• Perform ongoing keyword discovery, expansion, and optimization.
• Research and implement search engine optimization recommendations.
• Research and analyze competitor advertising links.
• Develop and implement link building strategy.
• Work with the development team to ensure SEO best practices are properly implemented on newly developed code.
• Work with editorial and marketing teams to drive SEO in content creation and content programming.
• Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.
• Must be willing to also work within the various digital marketing functions (email, SMS, Affiliate marketing, web development, etc.). Willing to learn and broaden knowledge across the entire digital marketing scope.
• Outstanding ability to think creatively, strategically, and identify and resolve problems.
• Excellent verbal and written communication skill.
• Ability to work within a team and independently.
• Strong organizational, time management, and analytical skills.
• Reviewing and analyzing client sites for areas that can be improved and optimized.
• Research competitors and provide suggestions for improvement.
• Regular audits, both large and small.
• Identify the latest trends and technologies affecting our industry. Keep abreast with best practices.

What You’ll Bring To The Team:

• The ability to apply advanced technical knowledge and skills associated with tools and technology through digital media applications.
• Demonstrate strong reporting skills.
• Consistently delivers required business results.
• Able to use a specialized service to obtain/receive info to expand business.
• Management of projects to ensure products and processes meet quality system requirements as defined by the industry and customer specifications.
• Develops and implements marketing strategies and programs that will strengthen the institution’s brand and maximize product profitability.

Deadline:28th June,2025

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The successful candidate will join the Auditing Department and will be responsible for overseeing and managing the identification, assessment, and mitigation of risks specific to the gambling business. The Risk Manager will be responsible in ensuring compliance with regulatory requirements, maintaining operational risk controls, and protecting the company’s reputation and financial health by managing risks effectively.

You Bring:

• Completed degree in Risk Management or equivalent.
• 3-5 years in a similar senior role involving Risk Management, internal or external audit experience.
• 8-10 years’ experience in risk management (Risk Champion, Risk Co-ordinator, Risk Specialist etc).
• Risk Management Certification [Registered with The Institute of Risk Management South Africa (IRMSA)].
• Computer literate.
• Valid driver’s licence.

A Bonus to Have:

• Honours’ Degree in Risk Management/Accounting.
• Proficiency in established risk management methodologies and frameworks (e.g., COSO Enterprise Risk Management Framework, ISO 31000 Standard, King IV, etc).
• Experience working with an ERM Software (e.g. LexisNexis).
• Proficiency in MS office tools – Excel, Power point, Word.
• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends.
• Previous experience in the online gaming industry, with a strong understanding of player behaviour and industry regulations.
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards.

What You’ll Do for The Brand:
Financial Metrics/Operational Duties

Risk Identification and Assessments:

• Proactively identify, evaluate, and assess risks across the gambling business, including operational, financial, regulatory, and reputational risks.
• Conduct regular risk assessments, using qualitative and quantitative methods to ensure the company’s risk appetite is within acceptable thresholds.
• Analyse risk data and develop reports to identify emerging risks and their potential impact on business objectives.
• Assist the Risk Officer with ensuring that risk management processes are appropriately enforced in line with the organisational policies and procedures.

Risk Mitigation:

• Develop and implement risk mitigation strategies and controls to minimise potential losses or damage.
• Collaborate with key stakeholders, including senior management, to ensure that effective risk management practices are integrated into all business processes.
• Ensure that business units comply with risk management policies, procedures, and controls.
• Oversee major incident and events and ensure that appropriate escalation takes place and mitigation activities are implemented.
• Undertake periodic risk assessments working with the various Business Unit Risk Officers and ensure that the risk registers are kept up to date.
• Develop and maintain monitoring plan to ensure coverage of key internal controls.
• Track feedback on results of monitoring activities to enhance relevant risk control environment.

Governance and Compliance:

• Monitor the gambling industry’s regulatory landscape and ensure the company adheres to all relevant laws, including those related to responsible gambling, data protection, and financial regulations.
• Maintain up-to-date knowledge of industry trends, changes in regulations, and risk management best practices in the gambling sector.
• Review and maintain risk management documentation such as the risk appetite statement, risk taxonomy, risk policies, etc.
• Facilitate reviews of the risk appetite statement to ensure it remains appropriate and recommend changes to the Board, where this may be required.

Reporting and Communication:

• Prepare and present regular risk reports to senior management, including the Chief Risk Officer (CRO) and the Risk Management Committee.
• Ensure timely communication of identified risks, mitigation measures, and outcomes to relevant stakeholders.
• Provide advice and guidance to senior leadership on risk-related matters and influence strategic decision-making.
• Monitor the appropriate key risk indicators together with associated tolerances, limits and related reporting.
• Liaise with and exchange information with the other assurance providers (e.g. Internal Audit and Regional Risk teams) as part of the three lines of defence model.

Training and Awareness:

• Train and mentor junior risk team members and business units on risk management best practices and regulatory compliance requirements.
• Promote a culture of risk awareness across the organisation.
• Lead initiatives to foster an ethical and transparent workplace culture.

Continuous Improvement:

• Lead continuous improvement initiatives within the risk management framework and processes.
• Identify opportunities for enhancing the company’s risk management tools, systems, and methodologies.
• Critical review of existing and/or development of new risk reports to ensure that they are suitable and useful to aid in decision making.

Business Continuity and Crisis Management:

• Play an integral role in crisis management efforts, ensuring that risk management practices are in place to respond to sudden and unforeseen events effectively.

Behavioural Skills and Competencies:

• A strong team player, who is comfortable working collaboratively, virtually and independently.
• Excellent written and verbal communication (English), interpersonal and organisational skills.
• Ability to manage and execute multiple complex projects within required timeframes, ability to manage evolving priorities effectively whilst delivering quality output.
• Positive, solution driven attitude; ability to consider options, consult, decide upon and then act.
• Ability to synthesise complex information into simple, high impact messages and influence stakeholders.
• Curiosity and willingness to try new things and grow the skillset.
• Ability to work in a fast-paced, changing environment and respond to emerging priorities.

People Management:

• Manage Team’s performance in achievement of business objectives.
• Work effectively and efficiently with teams that are committed to organisational goals and initiatives.
• Identification of training as and when needed for team members.
• Adequate recognition of team member efforts and motivation of team members.
• Sustainable morale and team building.
• Monitoring of team member productivity, punctuality, breaks and smoke breaks etc.
• Promotion of a healthy, productive and fair work environment.
• Adhere to the principles of an ethical, honest, transparent, fair work environment.
• Communicate in a professional manner.
• Conduct performance review and promote a culture of compliance and integrity within the team

Compliance, Risk, and Quality

• Creating, maintaining, and enforcing company policies and procedures.
• Compliance with health and safety regulations (where applicable).
• Compliance with relevant laws, regulations, and affiliated professional standards.
• Regular risk assessments and maintenance of the risk register.
• Intense focus on quality with regards to communication, capturing, documentation etc.
• Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can withstand scrutiny when enquiries/investigations/audits take place.
• Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked
• work/templates/workbooks/financial models/recons/audits - of which is substantiated by facts with no numbers in the formulas.
• Ensure the above (final version) and other documents are chronologically saved/backed up.
• Effectively deal with internal, external, SARS, BEE, and any other auditor/regulatory/oversight body in the normal course of business.
• Report suspicious behaviour and fraud findings immediately.
• Promote declaration of all gifts.
• Promote non acceptance of kickbacks. Instances to be reported immediately.
• Promote declaration all conflicts of interest upfront.
• Promote a culture of confidentiality within the business with regards to the protection of personal information.
• Promote the Code of Ethics (Integrity, Objectivity, Confidentiality and Competence).
• Ensure all personal information of employees, customers and suppliers and other stakeholders is not shared and is maintained in a secure environment.
• Stay updated with changes in the relevant industry and changes to relevant Acts/Regulations.

Growth and New Markets/Products

• Source new products/innovations/robotics/artificial intelligence/predictive analysis/predictive analytics.
• Development of existing products/software.
• Ensure that measures are put in place and steps are taken to achieve short term, medium-term, long-term goals of the broader group.
• Assist with company projects or lead company projects as allocated from time to time.
• Drive continuous improvement initiatives based on industry best practices and regulatory updates.

What You’ll Bring to The Team:

• Communication: Use correct voice tone and apply content according to topic appropriateness. Uses voice to create and hold interest. Speaks with positive tone of voice.
• Presentation: Demonstrates sound presentations skills to capture attention and maintain interest through an interactive approach.
• Facilitation: Demonstrates the ability to facilitate workshops in a professional manner.
• Energy: Demonstrate high energy, enthusiasm and motivation in execution of work.
• Accountability: Follows through and delivers results in spite of obstacles. Admits to errors and takes corrective action to avoid repetition. Approaches own work with dedication and high sense of responsibility.
• Customer Orientation: Demonstrates an exceptional level of customer service and quality standard.
• Coaching: Coaching is the knowledge and skill used to direct, instruct and/or train an employee with an aim to fulfill a goal in order to develop specific skills in an enthusiastic and motivated way.
• Training: Proficient in training methodologies, curriculum development and soft skills.

Deadline:12th July,2025

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To lead and direct turf and track performance strategies across racecourses and training centres in KwaZulu-Natal and the Western Cape, ensuring consistent delivery of world-class racing surfaces that meet safety, performance, and regulatory standards. The role provides expert oversight, guidance, and technical direction to regional turf managers and senior grounds personnel

You Bring:

• Bachelor’s degree or diploma in Turfgrass Management, Agronomy, Horticulture, or a related field.
• Minimum 7–10 years’ progressive experience in sports turf or racetrack management, including experience in a leadership capacity.
• In-depth knowledge of warm-season turfgrass species and high-performance turf environments (e.g., racetracks, golf courses, or stadiums).
• Demonstrated track record of managing complex, multi-site turf operations.
• Valid driver’s license and willingness to travel frequently between regions.

What You’ll do for The Brand:

• Provide strategic leadership on all aspects of turf and track performance management.
• Conduct scheduled site visits to assess and evaluate turf and surface conditions.
• Advise senior grounds staff and turf managers on best practices in:
• Develop and implement annual maintenance frameworks and performance benchmarks.
• Monitor and analyse surface performance to enhance safety for horses and riders.
• Introduce innovations and sustainable turf management technologies.
• Oversee capacity building and skills development of on-site staff.
• Prepare performance reports, risk assessments, and action plans after each site engagement.
• Work collaboratively with racecourse management to align turf strategies with racing calendars and operational needs.
• Represent turf and surface integrity in cross-functional planning and review forums.

What You’ll Bring to The Team:

• Strategic leadership and advisory capability.
• Advanced technical knowledge in turf and surface science.
• Ability to influence and guide senior staff across diverse teams.
• Strong analytical, planning, and reporting skills.
• Excellent communication and stakeholder management.
• Innovative, proactive, and solutions-driven.

Deadline:29th June,2025

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The successful candidate will be responsible for creating and maintaining a safe environment for the people. This may include securing premises by monitoring surveillance equipment or by patrolling activities. The VIP officers are expected to prevent loss and theft and report any irregularities or suspicious acts

You Bring:

• Registered with PSIRA
• Previous Security Experience

A Bonus to have:

• Valid driver’s licence

What You’ll do for the Brand:  

• VIPs must be present 15 minutes before the branch opens.
• Branch Manager/ Senior Team leader will open branch in the presence of the VIP Officer.
• VIP Officer needs to ensure they conduct a perimeter patrol before the branch opens
• VIP need to check around the premises for any suspicious movements before the branch is opened
• VIP Officer needs to be extremely vigilant and alert always of their surrounds before the opening/ closing of the branch.
• VIP Officer needs to conduct a floor walk once branch is open, to observe all is order.
• VIP officer must valid all observation checks are completed before the Branch Manager / Senior Team Leader continues with their daily checks.
• During opening and closing, one VIP must be positioned away from the entrance, observing his/her colleague and checking for potential danger.
• Patrolling should include inside and outside the branch entrance, back areas and all parking areas.
• Ensure all two-way radios are fully charged, for early morning usage. Report faulty equipment immediately.
• Charge the batteries overnight so that they are useable from the beginning of your shift.
• Ensure all panic button and two-way radios are in good working conditions and keep safely.
• VIP Officers must carry their panic buttons, two-way radios and earpieces to ensure open communication and ease of access in the event of an emergency.
• The VIP Officer that is posted to the searching zone must use the scanner to search all guest entering the branch including team members.
• Ensure at the searching zone the branch door or the gate is always kept close.
• VIP Officers are not allowed to cross gender scan guest entering the branch.
• Male guest must be scanned by only male VIP Officers, female guest to be scanned by only female VIP’s.
• VIP Officers must ensure to search female bags with a stick. Male guests are not allowed to bring in their bags.
• VIP Officer is to direct traffic on our premises and ensure the free flow of foot traffic and to control the number of vehicles entering and exiting the building.
• End of day closing procedure, VIP Officer must minimise entry by sliding close one door to ensure security of minimising high risk.
• VIP Officers must attend branch meeting when notified by the Branch Manager to attend.
• VIPs to assist when receiving stock, doing alarm test and submitting of daily report every morning by 10:00am

Guest Service

• First impressions last - VIP Officers are at the forefront of Hollywood.
• VIP Officers are the first encounter with the guest.
• Ensure to make the impression by greeting the Guest with “Good day, welcome to Hollywood”
• Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address guest complaints and ensure guest feedback is communicated clearly in an effective and positive manner.
• Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times.
• Ensure to treating our guest with respect and have the good attitude at all times.
• When Guest are leaving the branch VIP Officer to wish the guest good evening or good night and ask them to come again. “Good Bye Sir, please come again.

Compliance

• VIP Offices must ensure they are dressed in full Amadoda uniforms with their name badges before the beginning of their shift. (black shoes, black socks and white vet only)
• Scan all persons entering the premises including team members.
• Be observant of guest leaving the branch, identify if they entered the branch with something you noticed and are leaving without that object.
• No bags are allowed inside the premises.
• No Weapons/Guns are allowed into the premises (except on an official law enforcement officer).
• No person under the age of 18 is allowed into the premises.
• If you are dealing with a difficult customer contact your colleagues and press the panic button before the situation escalates out of control.
• In ranches with no liquor licence, No alcohol is allowed on the premises.
• Credit bets are not allowed to be taken by any team member.
• VIP Officer on duty are not allowed to take bets with Amadoda uniform.
• VIP Officers on duty are not allowed to utilize the Limited pay-out machine.

Code of Conduct

• While on duty you will not sit or lounge, make use of your cell phone or eat.
• No smoking on duty.
• You will not report for duty under the influence of alcohol.
• You will not abandon your post. This could lead to disciplinary action against you.
• You are not allowed to sleep on duty. This will lead to disciplinary action against you.
• You will not have casual conversations with friends/other team members while at your post.
• You will not accept tips from the guest

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to the team.

Other

• VIP Officer must report their absenteeism to the Branch Manager / Senior Team Leader 2 hours before their shift begins. Able to work in a rotating shift /work flexible hour. Ensure the ability to work independently. Ensure you physical fitness is always obtained in line with the job requirements.

What You’ll Bring to the Team:

• Strong business acumen
• Great communication skills
• Attention to detail
• Effective problem-solving abilities
• High level of accountability

Deadline:18th July,2025

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The successful candidate will manage the operations of the branch in terms of taking customer bets, increasing stakes, managing cash, doing payouts, customer services, and compliance.

A Bonus To Have:

• Degree/Diploma
• 1- 2 years’ experience in the Gaming industry

What You’ll Do For The Brand:

 Branch Growth

• Ensure betting boards are updated timeously.
• Update memos, card changes, results and scratching’s which occur throughout the day.
• Be knowledgeable on all betting rules, odds and pay-outs.
• Team members must be knowledgeable on confirmation limits and always call the BSC and Events Office before laying a bet over the limit.
• Team members are to inform the Team Leaders/ Betting Manager when they are laying large bets that do not require confirmation.

Sales Administration

• Manage cash within the branch according to defined processes/procedures and minimize risks, Theft/fraud.
• Team members are to be alert to emerging attempts to defraud the company.

Cash Management

• Team members are to ensure they have the accurate float amounts at the beginning of their shift to ensure that balancing occurs at end of day.
• Interim checks must be done within the course of the day with the team leader on duty.
• Ensure that all cash shortages are dealt with immediately, shortages less than R250.00, must be paid back into the Hollywood taking on the same day by the team member.
• Ensure that all shortages and overs are declared to the team leader on duty and correctly recorded on the recon.

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards.
• Ensure that your work stations is well maintained and in good working condition.
• Comply with all procedures to prevent losses to the company, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line)

Customer Service

• Ensure to provide good customer service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address customer complaints and ensure that customers are given positive feedback.
• Build strong relationships with regular customers.
• Create a customer centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Compliance

• Compliance and adherence to company's internal control policies.
• Compliance to the code of ethics and escalate fraudulent activities.
• Team member to ensure they are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allowed to take bets wearing Hollywood uniform.
• Team members are allowed to take bets as customers when they are off duty and not in their Hollywood uniform.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to other team members.

What You’ll Bring To The Team:

• Demonstrate a good understanding of betting procedures and betting types.
• Demonstrate good business acumen skills.
• Demonstrate good financial management skills.
• Excellent people management skills.
• Customer service and orientation experience.
• Must be able to identify, analyze, organise, and solve problems.
• Follows through and delivers results despite obstacles.
• Good attention to detail.

Deadline:18th July,2025

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The successful candidate will be responsible for ensuring growth targets for mobile betting are achieved. The Team Leader will analyse financial information to identify trends, manage costs, and increase profits within the team. Ensure proactive reporting on these areas.

You Bring:

• A minimum of 12 months in a leadership role
• Ability to understand customer needs and handle different types of personalities
• Strong listening, communication, presentation, and social skills
• Track record of over - achieving quota
• Valid driver’s license

A Bonus to Have:

• A post matric qualification

What You’ll Do For The Brand:

• Work closely with Area Managers to meet required targets on Active and Qualified accounts
• Plan marketing campaigns with the assistance of the Area Manager and Marketing Team
• Facilitate promotional activities daily
• Ensure marketing material is available and in good condition for CSI handovers at Regional and National campaigns, all campaigns should be completed successfully and professionally
• Measure effectiveness of promotions (ROI) use Promo Tracker to measure the effectiveness of the promotion or event
• Conduct market analysis/research to make suggestions for improvements
• Recruitment, interviewing, and coordinating with AM/Trainer for induction.
• The performance and team management of Mobile Clerks includes the setting of daily targets, completing performance reviews (twice a year), and conducting day-to-day people management functions such as HR/IR and the poor performance management (PIP) functions
• Growth, branding, and rollout of Top Up Voucher outlets in all distributor networks. Visiting outlets where required
• Organize continuous training to ensure mobile clerks have been trained to understand betting types, betting processes, mobile betting, and TUV
• Ensure that cash-ups are done following cash-up procedures. Responsible for ensuring that there are no shortages. Report on all shortages to management
• Weekly completion of all Moodle/ Betstrike and Voice note training and Trainer on Wheels
• Provide day-to-day operational support to Area Managers
• Daily Reports
• Management of the team members leave, absenteeism, and attendance.
• Management of stock (daily report on stock levels and usage)
• Any other related duties that might be required

What You’ll Bring To The Team:

• Understand the sales process used by the business to convert customers
• Ability to upsell or find additional products and services to benefit the customer
• Relationship-building skills
• Ability to plan and organize to achieve results
• Strong communication and negotiation skills
• Good product knowledge

Deadline:16th July,2025

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The successful candidate will be responsible for managing the Branch to achieve business objectives in accordance with the Region and Retail Operations Strategy.

You Bring:

• 12 months of experience within the retail, gaming or betting industry.

A Bonus to have:

• Degree/Diploma in related field.
• 1 – 2 years of leadership experience.
• Valid driver’s license

What You’ll do for the Brand:

Branch Growth

• To ensure achievement of targets within your areas in accordance with branch budgets.
• Drive business results by creating an open dialog with your guests to educate them on all your branch products.
• Ensure betting boards are updated timeously.
• Updating of memos, card changes, results and scratching's which occur throughout the day.
• Be knowledgeable on all game rules, odd and pay-outs.
• Team member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
• Taking customer bets where applicable. (A requirement in express Branches)

Cash Administration

• Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud.
• Educate team members on all FICA Compliance.
• Ensure daily banking schedules are submitted to the Branch Manager/ Senior Team Leader.
• Ensure adherence to credit card administration &EFT policies where applicable.
• Ensure team member are issued with correct floats at the end of their shift.
• Interim checks must be done within the course of the day with team leader on duty.
• Ensure to reconcile by end of shift to the balance which is reflected on the LPM/ Admin /HIS report.
• Recovery process must be managed in line with processes/procedures.
• The correct process must be followed with lost ticket claims; Ensure the ticket number is received from the Helpline when processing the claim.
• Record the guest’s details and I.D number to validate payment after 90 days

Branch Reporting

• Ensure that daily newsflashes provide a high-level overview of the operations for the day.
• Manage branch stock control to ensure that there is sufficient supply (although not over/under).
• Ensure that a stock taking is done weekly and account for stock shortages.
• Team Leaders must send an email notifying the Branch Manager/ Senior Team Leader and Cash Management Department of the shortage.

Security Management

• Be aware of your surroundings when opening and closing the branch.
• Ensure all security factors are adhered to when banking is conducted.
• Be aware where all panic buttons are placed within your branch.
• Ensure all camera’s inside and outside the branch are all in working order.
• Manage all security aspects in the branch.
• The cashing up process must be conducted with the branch doors closed with security monitoring the area

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards.
• Ensure that that facilities are well maintained and in good working condition.
• Comply with all procedures to prevent losses to the organization, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line).

Compliance

• Compliance and adherence to company's internal control policy.
• Ensure compliance with company, legislative and legal requirements
• More specifically, ensure compliance with Gambling Board requirements.
• Compliance to the code of ethics and escalate fraudulent activities.
• Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.
• Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.
• Ensure all team members are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allowed to take personal bets within the Branch.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine.

Communication

• Ensure all operational communication within the branch is circulated to all team members.
• Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
• Ensure that the correct line of communication is followed at all times and that timeous feedback is provided to support office when information is requested.

People Management

• Manage team member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements.
• Ensure staff attendance and behaviour is manage with the guidance from Branch Manager/Senior Team Leader.
• Ensure all new take recruitment documentation is submitted timeously to the Human Resources department.

Guest Service

• Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address guest complaints and ensure guest feedback is positive.
• Build strong relationships with regular guests.
• Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to the team.
• If the branch has LPMs, responsible for management thereof.
• If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions.
• Work closely with the Branch Manager /Senior Team leader and suggest areas of improvement to ensure that the branch attracts and retains guests.
• Work closely with the Branch Manager /Senior Team leader and suggest areas of improvement to ensure that the branch attracts and retains guests.
• Must be available 24/7 in case of emergencies.

What You’ll Bring to the Team:

• Attention to detail
• Knowledge of the different betting type and procedures.
• Financial management
• Problem solving abilities.
• People management
• High level of accountability
• Strong business acumen
• Guest orientation

Deadline:18th July,2025

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The successful candidate will be responsible to monitor Retail branches cash activity and enforce the companies cash security procedures by following up and reporting non-compliance.
You Bring:

• Relevant Bookmakers Clerk Certificate or Equivalent Experience

A Bonus To Have:

• Matric
• Diploma/ Degree in a related field.
• 1-2 years’ experience in the gaming industry.

What You’ll Do For The Brand:

• Monitoring Hollywood Retail branches cash recons during your allocated rostered shift and as allocated by your Supervisor\ or Manager.
• Area\s or Region\s for monitoring will be explained to you at the beginning of your shift.
• Familiarize yourself with each branches cash drawer threshold limits and ensure that Clerks going over their respective limits are stopped by means or being blocked on the system or following the telephone protocol i.e. Senior Team Leader, Branch Manager, Area Manager, Regional Manager and lastly Risk Manager.
• Ensure that Betting Clerk monies are physically transferred to the Admin Back Office safe by means of telephonic confirmation with the STL or BM on duty.
• Required to send day end shift reports as well as Morning update reports.
• Required to send “Special Reports” to the Risk and Operations Manager in the event of an emergency cash situation at the branch.
• Required to assist the CMD Team Leader and\ or Risk Manager with other duties within the boundaries of Risk Management and Control.
• Providing “On the Job” training and mentoring for new recruits.
• Always following protocol and not bypassing chain of command.
• Carrying out yourself in a professional manner in line with standard business\ corporate practice.
• Allowed to speak with authority provided it is accommodated with respect to the other person\s
• Always practice good email and telephone etiquette.
• Subjecting yourself to a truth verification test periodically or on request by your Manager.

What You’ll Bring To The Team:

• Demonstrate good analytical skills.
• Strong computer skills.
• Demonstrate creative skills.
• Strong sense of accountability.
• Work under pressure and able to meet deadlines.
• Demonstrate excellent attention to detail.
• Must be able to plan effectively and efficiently in order to meet deadlines.

Deadline:18th July,2025

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As a District Sales Manager you will be responsible for implementing regional revenue-generating strategies and ensure efficient management to grow customer base and regional revenue. Manage regional reporting and operations.

You Bring:

• Valid Driver’s license.
• Management (minimum of 2 years’ experience)
• Computer literacy (MS Word, Excel, PowerPoint, MS Outlook

A Bonus To Have:

• A relevant degree/diploma.
• Project management experience.   

What You’ll Do For The Brand:

• Ensure regional/district targets for mobile betting are met.
• Ensure growth through identifying new business opportunities. 
• Work closely with the National and Regional Marketing departments to ensure marketing/branding activities are planned and executed effectively and professional.
• Conduct frequent (monthly/quarterly) market trend research and analysis (SWOT) to influence strategy and competitor analysis.
• Managing internal and external stakeholder relations. 
• Responsible for staff management of the mobile department, setting direction/targets, conducting performance reviews, and conducting the day-to-day people management functions such as salaries, overtime, shortages, HR and IR functions, etc.
• Manage efficiencies in the mobile department and enhance department workflow process. 
• Management of operational costs including but not limited to booster teams. 
• Fleet Management, ensuring all team members follow the policy and procedure on vehicle. 
• Support the implementation of CSI/ESD projects as a strategy.
• Submit Daily Reports . 
• Ad hoc duties. 

What You’ll Bring To The Team:

• Demonstrate a good understanding of betting procedures and betting types.
• Demonstrate good project management skills.
• Excellent people management skills.
• Must be able to identify, analyse, organize, and solve problems.
• Follow through and delivers results despite obstacles.
• Must be able to stay attuned to the needs of the market and developments.
• Must have good forecasting skills.
• Understanding of the operating system and software platforms.
• Understands TUV (Top up voucher) distributions, the functionality of TUV and related processes.

Deadline:11th July,2025

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The Resulter's focus will be having to result all of the information in an accurate time order sequence.
You Bring:

• Basic computer skills
• Basic knowledge of Horseracing

What You’ll Do For The Brand:

• Log on to SAFTOTE/Tab online websites and result accurately on EIS/SYX.
• Report on open bet losses.
• Ticket/pool limits to be identified.
• Scratching for all Mixa’s to be kept up to date.
• Clear un-resulted bets as per report.

What You’ll Bring To The Team:

• Good communication and interpersonal skills
• Excellent attention to detail
• Demonstrate a good understanding of betting procedures
• Be results driven
• Be Accountable

Deadline:13th July,2025

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The successful candidate will be responsible for monitoring and evaluating customer interactions to ensure adherence to company policies, quality standards, and service excellence. This role involves assessing contact (email, chat, voice & other) quality, providing feedback to agents, and identifying areas for improvement to enhance overall customer satisfaction

You Bring:

• 1-year Customer Service Experience
• 1-year Quality Assurance Experience.

A Bonus to have:

• Degree/Diploma in related field.
• Coaching and analysis experience.

What You’ll do for the Brand:

• Ad hoc listening to call recordings in line with QA scorecard to ensure that ratings are accurate
• Monitor and evaluate customer interactions (calls, emails, chats) for quality and adherence to company standards.
• Calibration participation and attending to help align self and others with QA standards.
• Collate QA reports and statistics for the campaigns, highlighting trends and training opportunities.
• Work closely with the contact centre training division to convert training insights into learning and development modules in Moodle.
• Identify trends and effectively alert the respective departmental management team
• Assist in developing and updating quality assurance guidelines and procedures.
• Customer complaints resolution – extraction and evaluation of call recordings based on customer complaints. Conduct root cause analysis.
• Any other ad hoc duties that might be required

What You’ll Bring to the Team:

• Strong Quality Focus
• Good coaching ability
• Customer Service Excellence.
• Exceptional reporting skills.
• Attention to detail

Deadline:17th July,2025

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The successful incumbent is expected to work according to a shift schedule and will be responsible for basic food preparation, assisting chefs with dishing up of food and presentation, whilst ensuring that the housekeeping is in line with Hollywood standards. Responsible for kitchen stock count and ensuring the kitchen stock is stored and maintained appropriately.

A Bonus To Have:

• Food and Beverage experience

What You’ll Do For The Brand:

• Ensure appropriate dress code is in line with health and safety requirements and in accordance with Hollywood standards.
• Inspect and clean food preparation areas, such as equipment and work surfaces, to ensure safe and sanitary food-handling practices and ensure conformance to established standards.
• Inspect kitchen stock - all food, spices, etc. Recommendations to defrost freezers as and when required.
• Ensure all kitchen stock is well maintained, packaged and allocated to the correct area- shelves, freezers etc.
• Ensure stock rotation and ensure expired food is disposed of and classified as waste.
• Leftover food from the previous day is dished into appropriate containers and appropriately stored for serving.
• Ensures preparation of food in readiness for chefs for all manufactured menu items as per GAAP.
• Ensures that all orders are prepared and dished up timeously to ensure exceptional customer service.
• Ensures presentation of orders is in line with Hollywood standards.
• Reports any operational problems (faulty/damaged equipment) that could hinder daily operations.
• Assisting in reporting of all stock items to the Chef on items that are running low.
• Ensures that all wastage and breakages during the shift are disclosed and accounted for.
• Ensures the cleaning of kitchen appliances, work surfaces, floors, walls, fat traps, fridge and freezers regularly.
• Ensures that the kitchen and cooking area is left neat and tidy prior to the next shift.
• Continuously monitor the kitchen area to ensure that the kitchen is clean and tidy.
• Any other ad hoc duties that might be required. Receiving of stock, stock disclosure of breakages/wastage. 

What You’ll Bring To The Team:

• Good communication and interpersonal skills
• High level of integrity, trustworthiness and reliability
• Good numeracy and stock analysis
• Strong attention to detail
• Excellent time management
• Ability to meet deadlines while maintaining efficiency and professionalism at all times

Deadline:23rd June,2025

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The Operations Specialist will be responsible for attending to all queries, requests and enquiries from all the departments, to ensure effective and timeously resolution of matters impacting operations.  Providing administrative support to the Mobile Department, assistance with project processes, and reporting on daily activities
You Bring

• Valid driver’s license.
• 2-3 Years of Administrative Experience in Ops

A Bonus To Have:

• Matric.
• Related Diploma/Degree.

What You’ll Do For The Brand:

• Assist, support and advise Regions on all aspects of iBranch Operations
• Communicate all updates on Policies and Procedures to the Regions
• Assist with marketing, promotions, events and assisting with branding campaigns within the Department from time to time
• Ensuring adequate stock levels of marketing and promotional items within the Regions
• Market research on potential new sites and arrange with all departments to set up promo/events (negotiate with different affiliates for sites/promo etc.)
• Management of ROI on all events/promotions
• Work closely with the Compliance Department (getting the contracts signed and understanding the legal aspect of the contracts)
• Reviewing of proposals for all events within the Regions
• Assist with all internal audit queries and liaise directly with the Audit Team – (Weekend mileage report, vehicle tracker vs. time and attendance and call cycle)
• Management of all traffic fines and Kazang Masterfile within the Regions (liaise with the relevant departments)
• Daily reporting to Business Partner
• Monitoring and analysing of Reports (Promo tracker, PIP, Booster Analysis, Teams Productivity reports, and ad-hoc reports) and providing feedback and recommendations to the regions
• Finance – Review invoices before the order number is issued and payment is made for promotions/events.  Facilitate monthly regional branding payments 
• Maintaining a database of all branding within regions

Adhoc

• Support regions with training needs and assist with the facilitation and monitoring of the training in the regions
• Will be required to travel from time to time
• Perform other duties as assigned.

What You’ll Bring To The Team:

• Demonstrate a good understanding of betting procedures and betting types.
• Demonstrate good business acumen skills.
• Demonstrate good financial management skills.
• Excellent people management skills.
• Customer service and orientation experience.
• Must be able to identify, analyse, organise, and solve problems.
• Follows through and delivers results despite obstacles.
• Good attention to detail.

Deadline:9th July,2025

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We’re looking for a driven, detail-oriented person with a wider business lens to join our high-performance team supporting the business engine of our Contact Centre.

This is not your typical contact center job. This is an operational support role that partners closely with business leadership, marketing, and operational teams. You’ll work within a fast-paced business environment where strategy is shaped at the top, and your role is to bring it to life and ensure service excellence at scale.

If you're passionate about organization, data, process optimization, and business support — and you thrive in a high-growth, fast-paced environment — this is your opportunity to contribute to impactful business work in a space that blends structure with creativity. You’ll gain exposure to cross-departmental initiatives, collaborate with strategic functions like marketing and operations, and be part of the machine that keeps Hollywoodbets' service engine performing at its best. It’s the perfect role for someone who loves the buzz of operations but also wants to be part of something bigger — this role offers the best of both worlds, in a highly visible business unit.

You Bring:

• Valid driver’s license
• 2 – 3 years of administration management experience.
• 2 – 3 years of operations admin or support experience.

A Bonus to have:

• Degree/Diploma in related field.
• 2 – 3 years of Contact Centre admin support knowledge.

What You’ll do for the Brand:

• Communicating new procedures/ Circulars/ Memos to Contact Centre departments
• Planning and roll out of marketing campaigns/ strategies with Contact Centre departments
• Requesting monthly breakdown of expenses from various departments
• Review relevance and accuracy of expenditure per department and business unit by line item
• Analysing bottom performer analysis received from MIS and ensuring PIP process is being implemented and followed
• Requesting of order numbers related to the contact centre
• Requesting and tracking of all POPI sensitive data for data erasure requests and Gambling Board queries to be filtered down to the relevant department managers and deadline tracked
• General assistance in administrative duties for the Contact Centre team
• Assisting with stock control of stationery, uniforms, incentive merchandise
• Daily, weekly, monthly reporting to Senior Operations Manager & Head of Contact Centre’s
• Ordering of new TM items on take on and dealing with Stock
• Assist with planning and implementation of projects within the Contact Centre
• Reporting and analysing attendance rosters and registers to identify trends and patterns
• Identifying trends and patterns within time and attendance reporting.
• Complete time sheets and overtime tracker on a weekly and monthly basis.
• Minute all meetings in the Contact Centre and booking of boardrooms
• Assist in managing the Contact Centre events calendar (Fun days, new innovations, Theme days, Charity drives etc.)
• Ensure disciplinary and training records are filed and kept up to date
• Ensure team member’s transport is organized by sending the trip sheets daily and communicating with the driver.
• Identify team members who have absconded, attempt to contact them and start the desertion process if no contact is established
• Ensure all terminations are actioned on HIS and all leave applications are updated on ESS
• Actively promote the Hollywood values. Live the values and lead as an example to the team.

Other

• Ability to work under pressure and in a fast-paced growing environment.
• Manage data security and accessibility
• Will be required to travel from time to time
• Strong business acumen

What You’ll Bring to the Team:

• Strong business acumen
• Excellent financial management skills
• Good problem-solving ability
• High level of accountability
• Attention to detail
• Good reporting skills
• Exceptional communication skills

Deadline:17th July,2025

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The position will be responsible for reaching daily, weekly, and monthly mobile sales targets and all other targets related to increasing the mobile customer base. Understand customer needs and handle different types of personalities. Represent the brand professionally and positively.

A Bonus To Have:

• Matric
• Prior work experience as a promoter or similar
• Excellent Customer Service Skills.

What You’ll Do For The Brand:

• Customer Service: Assist clients with opening accounts and all betting queries
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
• Drive mobile marketing campaigns to increase sales and sign up new online accounts
• Must keep records of their sales activities and report their progress to management daily
• Promote the mobile
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
• Keep work areas neat and tidy to promote a positive image to
• Ensure appropriate management, safekeeping, and maintenance of all mobile
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business

What You’ll Bring To The Team:

• Good communication and interpersonal skills
• Excellent Listening skills
• Must be result driven
• Good understanding of Mobile and Internet betting, betting procedures and types and TUV (top up voucher) distribution.
• Strong system and sales knowledge

Deadline:9th July,2025

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The successful candidate will be responsible for maintaining and growing organic and paid strategies that will execute targets in driving website traffic and brand awareness for the Hollywoodbets Brand. 

You Bring:

• 3 – 5 Years Social Media Experience
• Experience in Paid Social Media
• Copywriting Experience
• Experience in Social Media Strategy
• Overtime and weekend work

A bonus to have:

• Relevant Diploma or Degree

What You’ll Do For The Brand:

• Design social media strategies to achieve marketing targets
• Create and manage paid campaigns on Facebook, Twitter, LinkedIn, Instagram and YouTube
• Work closely with the social media team to ensure the execution of organic and paid strategies
• Manage, create and publish original, high quality content
• Administer all company social media accounts ensuring up-to-date content
• Liaise with writers, designers and social media team to ensure content is informative and appealing
• Collaborate with Marketing and Product teams to create social hype regarding new product launches and betting markets
• Facilitate client-company communication (meet with clients and suppliers and ensure strategies are communicated and executed to the social media team)
• Prepare weekly and monthly reports on social media, web traffic and ROI
• Measure the success of marketing campaigns on social media and use reporting tools to support this function
• Conduct competitor analysis reports
• Monitor SEO and user engagement and suggest content optimization
• Communicate with industry professionals via social media to create a strong network
• Train internal teams to integrate and maintain a cohesive social media strategy
• Stay up-to-date with new digital technologies and social media best practices
• Apply strategic intent towards creating market leading trends for the Hollywoodbets Brand and Gambling Industry.

What You’ll Bring To The Team:

• Follow process in order to ensure high quality output
• Strong planning and administration skills
• High sense of accountability towards work
• Understands the mobile betting application and functionality
• Understands the internet betting platform (website and functionality)
• Strong time management skills

Deadline:7th July,2025

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The CSI Compliance Officer will be responsible for ensuring that the Corporate Social Investment (CSI) Team maintains accurate and up-to-date documentation in line with Broad-Based Black Economic Empowerment (B-BBEE) regulations. The primary focus is on ensuring all required documents are in place, compliant with B-BBEE criteria, and are available for audits or reporting purposes. This role plays a critical part in safeguarding the company’s adherence to South African B-BBEE laws and regulations, as well as supporting the CSI Team in achieving its transformation goals.

You Bring:

• At least 2-3 years of experience in a compliance, legal, or audit role, with a focus on B-BBEE compliance.
• Strong understanding of the B-BBEE Codes of Good Practice, particularly in relation to Corporate Social Investment.
• Strong understanding of accounting principles.
• Experience with document management and compliance audits.

A Bonus To Have:

• Bachelor's degree in Business Administration, Law, Accounting, or a related field.
• A certification in B-BBEE or compliance

What You’ll Do For The Brand:

Document Management & Compliance:

• Ensure that all required documents for B-BBEE compliance are collected, reviewed, and maintained for all CSI projects and initiatives.
• Maintain an organized filing system, ensuring that all B-BBEE documentation is readily available for audits or assessments.
• Ensure that all Section 18A certificates are collected, reviewed, and maintained for all contributions made to registered Public Benefit Organisations.

Monitoring & Reporting:

• Regularly audit the CSI team’s documentation to ensure it aligns with the requirements of B-BBEE and other relevant legal frameworks.
• Work closely with the Foundation Financial Analyst in preparing B-BBEE compliance reports, ensuring accurate information is captured by the CSI Administrators.
• Compile reports required for license conditions.

Audit Preparation:

• Prepare and assist with internal and external audits regarding CSI and B-BBEE documentation.
• Ensure that all documentation is compliant with the B-BBEE codes of good practice and ready for submission to the Transformation Team.

Continuous Improvement:

• Identify opportunities to streamline and improve the document management and compliance process within the CSI function.
• Stay up-to-date on B-BBEE legislation and best practices to ensure ongoing compliance and efficient
• document management.

What You’ll Bring To The Team:

• Demonstrate excellent analytical, attention to detail and problem solving skills
• Demonstrate the ability to deliver required business results and maintain focus on organizational goals.
• Strong sense of accountability.
• Must be able to plan effectively and efficiently to meet deadlines and ensure maximum output and delivery as per required timeframes.
• Demonstrate excellent communication skills

Deadline:5th July,2025

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The position will be responsible for using tools to keep horses’ odds in order.

You Bring:

• Knowledge of horse racing
• Basic computer skills

A Bonus To Have:

• Matric

What You’ll Do For The Brand:

• Insert/Update Odds on all local and international races
• Monitor/Update betting throughout the day
• Update scratching
• Update place percentages accordingly
• Using various tools (interbet, odds checker, bet fair – go through… and update betting changes)
• Adjust prices, market trend
• Close all Mixa’s
• Resulting of winners and placings when a race is finished

What You’ll Bring To The Team:

• Impressive planning, organizational and time management skills.
• Good business acumen and high ethical work standards.
• Ability to multitask and always show initiative.
• Ability to work under pressure in a fast-paced growing environment and still produce good quality results timeously.
• Excellent presentation and reporting skills.

Deadline:4th July,2025

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The successful candidate will be responsible for supporting the marketing team in daily marketing activities.
You Bring: 

• 1-2 years in a Marketing related position

A Bonus To Have:

• Diploma/Degree

What You’ll Do For The Brand:

• Administrative assistance and office support for the department.
• Providing support for marketing events and exhibitions are required.
• Updating and maintaining the marketing department’s documentation and databases.
• Ordering of marketing materials, stock takes and replenishment of stock.
• Daily operational tasks to ensure the smooth running of department.
• Updating competitor database.
• Run promotions where required.
• Arrange branding and marketing materials for promotions.
• Input required with new campaigns.
• Updates job knowledge by participating in educational opportunities.
• Works on campaigns with the coordinators.
• Helping to organize market research.
• Accomplishes marketing and organisation mission by completing related results as needed.

What You’ll Bring To The Team:

• Ability to understand main business drivers, demonstrating financial awareness; controlling costs and thinking in terms of profit, loss and added value.
• The ability to read financial statements, expenditure as well as manage budgets and have a strong financial mind.
• Ability to Identify, analyses, organize and solve problems and issues in a timely and effective manner.
• Ability to follow through and deliver results in spite of obstacles.

Deadline:4th July,2025

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In this role, you’ll support the design, execution, and communication of national ESD programmes that align with our corporate strategy and B-BBEE goals. You’ll manage project activities from planning to evaluation, ensuring all initiatives are delivered within set timeframes and budgets. This includes conducting market research to match supplier capabilities with business needs, monitoring programme performance while preparing reports and key deliverables.

You Bring:

• Completed relevant degree
• Valid driver’s license
• Project Management
• Good communication and reporting skills
• Work independently and manage own work
• Competent in MS Office, more specifically Excel

A Bonus To Have:

• Experience within the B-BBEE Field and Understanding of SMMEs

What You’ll Do For The Brand:

• Responsible for defining and developing national & regional specific plans that will strengthen a company’s ESD objectives.
• Present plans based on research, cost, considering ideas/ strategies.
• Provide support in the implementation of projects to drive the programmes strategy nationally.
• Ensure ESD regional programmes are done and completed within the specified time frame.
• Ensure the team members participate in all ESD efforts by closely working with OPS support and the Regional Managers.
• Manage relationships with key stakeholders/ managers/ team members necessary to partner with for the effective implementation of projects and inform stakeholder management plans.
• Responsible for smooth execution of ESD initiatives/ events nationally including handovers for special projects.
• Review and present a summary report on applications/ proposals received by the department.
• Respond to all administrative functions related to Small Micro and Medium Entities/ ESD requests.
• Maintain and update database of sponsors and beneficiaries and make sure follow-ups on previous projects are done timeously.
• Liaise with marketing in order to enhance the brand and exposure from ESD initiatives in local communities.
• Report on total spend in line with priorities and ensure alignment to the BEE requirements.
• Reporting: Prepare and submit internal reports to relevant parties.
• Ensure that there is an assessment/ follow up after an ESD initiative to promote the societal impact of the projects as per agreements with the beneficiaries and delivery partners.
• Manage the ESD Corporate Calendar of Events throughout the year and make sure the regions are aligned.
• Ensure and maintain organisational compliance with relevant industry and legislative requirements regionally.
• Relationship management with the Gambling Boards across all regions to foster and promote sound working relationships.
• Compiling reporting for the department depending on operational requirements.
• This role requires visits to regions including but not limited to SMMEs, partners as and when required.
• Any other ad hoc tasks that might be required by the manager.

What You’ll Bring to The Team:

• Business Acumen: Understanding main business drivers in order to impact on decision making; demonstrating financial awareness; controlling costs and thinking in terms of profit, loss and added value.
• Reporting: Collate and report on information. Account for and verify reporting figures /statistics. Review/ analyse reporting statistics and figures in order to identify trends and make relevant recommendations.
• Planning: Establishing a clear course of action. Involving others as appropriate. Managing and prioritising activities while monitoring results to accomplish a specific goal.
• Administration: Execute a variety of functions within a business administrative environment. Plan and organise administrative functions proactively. Collect information and ensure accuracy of information.
• Accountability: Follows through and delivers results in spite of obstacles. Admits to errors and takes corrective action to avoid repetition. Approaches own work with dedication and high sense of responsibility.
• Financial Management: Displays an understanding of the need to control for accuracy in the outputs of the administrative process relating to planning, forecasting and budgeting.
• Relationship Management: Developing and maintaining professional business associations at all levels. Establish relationships both inside and outside the organisation. Effectively apply networking and influencing skills.
• Problem solving: Identify, analyse, organise and solve problems and issues in a timely and effective manner. Anticipate problems, identify root causes and take corrective action. Evaluate effectiveness of a solution.
• Results Driven: Consistently delivers required business results; sets and achieves goals, consistently complies with quality standards and meets deadlines; maintains focus on organizational goals. Assert authority in order to meet agreed deadlines.
• Communication: Use correct voice tone and apply content according to topic appropriateness. Uses voice to create and hold interest. Speaks with positive tone of voice.
• Time Management: Optimal use of time to ensure maximum output and delivery as per required timeframes. Priorities and anticipate timeframes. Identify possible delays in advance and plan accordingly.

Deadline:3rd July,2025

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The successful candidate will be responsible for developing and executing our brand marketing strategies and creative campaigns. Will also responsible for creating and publishing content on all social media platforms, including Facebook, Twitter, and Instagram, LinkedIn to grow an audience, build brand awareness, and ultimately, boost sales.

You Bring:

• Copywriting experience
• Valid driver’s license Essential
• Overtime and weekend work

A bonus to have:

• Bachelor's degree/Diploma in Marketing or relevant

What You’ll Do For The Brand:

• Develop and execute marketing strategies and creative campaigns
• Attend relevant events for networking and business purposes
• Develop content ideas and write and curate content
• Research relevant industry experts, competitors, target audience and users
• Brainstorm new, creative approaches to influencer campaigns
• Keep abreast of emerging trends, technologies and social media platforms
• Liaising with the marketing team to create and coordinate marketing strategies that work across different channels
• Manage the team’s day to day workflows to ensure that work gets done.
• Manage team deadlines and report to HOD on status on tasks and projects for each team member.
• Set and manage monthly, quarterly, and annual goals and budgets
• Testing campaigns, analyzing key metrics, and identifying opportunities to increase campaign performance
• Monitor activity, analyze performance, identify areas of improvement, and recommend ways to increase social presence
• Must be willing to also work within the various digital marketing functions (email, SMS, Affiliate marketing, SEO, etc.). Willing to learn and broaden knowledge across the entire digital marketing scope

Communication

• Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
• Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.

People Management

• Manage team member rosters/schedules and ensure workload is adequately assigned taking into account busy periods, events and departmental requirements.
• Ensure staff attendance and behavior is managed with the guidance from Social Media Manager
• Ensure all new take recruitment documentation is submitted timeously to the Human Resources department.

Requirements

• Proven track record in social media management campaign strategies
• In depth knowledge of social media marketing industry
• Impeccable verbal and written communication skills
• Well organized with great time management skills
• Outstanding project management skills
• Excellent interpersonal and relationship building skills
• Networking aptitude

What You’ll Bring To The Team:

• Ability to manage influencer and brand ambassador campaigns from
• High sense of accountability towards work
• Campaign budget management
• Strong administration and time management skills

Deadline:3rd July,2025