Cash Processor at SBV Services (Pty) Ltd.

Description

• Responsible for the efficient and accurate end to end processing of cash in compliance with policies and procedures (SOPs). A Cash Processor may perform any one and/or a combination of the functions below.

Requirements

• Receive Cash 
•  Receive deposits and update on the applicable systems. 
•  Comply with all policies and procedures to eliminate any possible risks to the company and the customer. Prepare Cash on the applicable system 
•  Check container/Bag for any damages or interferences and report all anomalies to Team Controller. 
•  Acknowledge container/bag on applicable system. 
•  Process all deposits in line with the agreed upon banks SLAs and SOPs on the applicable system. 
•  Prep workstation accurately for effective and efficient note counting. Note Sorting 
•  Sort all prepped deposits/notes for (FDP/ACDP) on the same day, within the cut off times. 
• Send rejected notes to the Reject Teller together with the PCD cards, deposit slips and stop loss bag to verify and balance Reconciliation of ACDP deposits. 
•  Perform a reconciliation of all notes rejected in order to validate the information 
•  Manually check all rejected notes for counterfeits, dye-stained and mutilated notes 
•  Perform cash transfers to vaults 
•  Perform end of day balancing/ reconciliation of all cash received 
•  Handle all transactions including shortages and surpluses according to SOPs Desktop deposit processing 
•  Check container/Bag for damage /tamper, report anomalies to Team Controller. 
•  Acknowledge container/bag on applicable system. 
•  All deposits must be kept separate per customer at all times and all deposits must be processed on the same day received by the customer. 
•  All deposits must be processed and balanced on the applicable system 
•  Perform end of day balancing/ reconciliation of all cash received 
•  All transactions, including shortages and surpluses must be handled according to SOPS 
•  Accurate prepping must be done to enable effective and efficient note counting Sachet and Process Coin 
•  Process bulk coin deposits in accordance with SBV’s policies and Procedures 
•  Sort and process teller coin transfers Bank system Integrated deposit processing 
•  Validate all transactions linked to system integrations as per banks SLA 
•  Inform client services of account numbers not linked to bank system to avoid delays n crediting the customer Verify deposit account number to eliminate losses or misposts 
•  Escalate system downtime/delayed batches to team controller Payroll and change 
•  Payroll / change transactions must be processed in accordance with SLA per customer 
•  Report all discrepancies to the Team Controller timeously 
•  Floats must be sealed in drop safe bags along with float packing slips and placed into trolleys as per client requirement 
•  Payroll entries to be processed within the banks SLA timeframes 
•  Maintain all equipment by reporting any defects on equipment to the Team Controller 
•  Obtain banks authorization prior to despatching as per SOP Prepack/Treasury 
•  Assist with the accurate packing and unpacking of Bank and ATM Cash. 
•  Manage consumables in line with packing requirements. 
•  Confirm that the bag and Seal numbers are properly recorded. 
• Manage Equipment 
•  Utilise equipment according to Standard Operating Procedures (SOPS), protecting and taking care of company assets