Channel Manager - Telkom / Cell C at Samsung Electronics

Role Purpose:

The Channel Manager is responsible to increase sales revenue and market share of the Telkom/ Cell C channel, while building solid relationships with the Franchisees/ Dealer network

• Develop and implement effective strategic plans and goals to achieve sales objectives and budgets
• Plan and implement sales promotional activities to assist with the achievement of sales objectives in co-ordination with KAM’s, marketing, product and Merchandising Team.
• Liaise with internal departments to ensure that sales objectives are met.
• Monitor competitor activities by obtaining information on competitors and market trends and create future plans through insights
• Ensure the profitability of the Sales portfolio
• Focus on the successful and profitable sales of Strategic Products
• Prepare and maintain accurate forecasts for all the Independent Specialist Accounts and strategic customers on the Samsung GSCM system and meet target requirements
• Proactively manage the sales functions of the Key Accounts Managers responsible for driving sales through the major accounts (sell through and sell out)
• Increase market growth within the IM market within South Africa
• Adherence to Co-op budget and plan
• Establish and strengthen relationships between SSA and customers (including the Telkom/ Cell C dealers/ franchisees)
• Support the Key Account Managers in all their business activities so as to optimize customer satisfaction and thereby enlarge the existing customer base.
• Holistic understanding of turnover, gross profits, margins, Nett profits as well as profit and loss reports
• Ability to immediately correct the business model should turnovers, profits and/or margins not be met
• Keen grasp of pricing models including margins
• Master of change and crisis management
• Handling specific channel queries and taking corrective action plans within reasonable timeframes

Technical:

• Retail and wholesale business models
• IM industry/market knowledge.
• Computer literacy
• Forecasting

Behavioral:

• Building Strategic and close personal Relationships at all levels
• Problem Solving
• Teamwork
• Customer Focused and Sales Driven
• High entrepreneurial spirit and drive
• Ambitious, presentable, well organized and highly motivated self-starter.
• Relationship building skills and leadership qualities.