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RCL FOODS is a leading African food producer in South Africa with a market capitalisation of R13 billion and employing more than 20 000 people in operations across South and Southern Africa. We manufacture a wide range of branded and private label food products which we distribute through our own route-to-market supply chain specialist, Vector Logistics. ...
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Job Description
The suitable candidate will be to address regular operational needs of customers and to monitor as well as to ensure improved route optimisation and driver efficiency.
This role will be based in Durban and reporting to the Sales Manager.
Minimum Requirements
Education and Qualification
- Matric
- Valid Driver’s License (Code 10) with PDP
Experience and Training
- 3 to 5 years' experience in sales; driver salesman experience beneficial.
Skills
- Verbal and written communication.
- Computer literacy and report writing.
- Interpersonal, logical, and analytical thinking.
- Decision-making and negotiation.
- Presentation, facilitation, and organizational awareness.
Competencies
- Be brilliant at the basics.
- Face the brutal facts.
- Smash the silos.
- Lead with integrity, respect, and energy.
- Be curious and challenge change.
- Take accountability for results and people.
Duties & Responsibilities
Ensure efficient and cost-effective product distribution
- Ensure driver teams deliver according to mapped and optimised routes
- Ensure all new and old customers are plotted on the GPS system
- Ensure orders are geared towards improving truck utilisation and loaves/km
- Ensure delivery teams invoices correspond with loading list before vehicle leaves bakery
Ensure balancing of orders placed, delivered and returned
- Monitor driver orders for informal trade customers daily
- Monitor and track returns daily
- Craft and action plans to drastically improve returns
Submit sales figures from drivers daily
- Ensure driver teams’ sales are in line with sales targets
- Source and distribute of key trade intelligence
- Provide actionable plans for improvements and combating competitor activities
Ensure the capturing and allocation of all customer details
- Ensure all customer details and classifications are loaded correctly on new accounts and are correctly listed on existing accounts
Ensure driver competency and delivery time management
- Support, train, discipline and lead the driver & van assistant teams to deliver sales excellence
- Employ efficient route riding system to see all customers within each month
- Evaluate on-the-job performance, and provide training on shortfalls identified
Monitor Trade Prices
- Submit weekly price surveys for informal trade customers
- Monitor RSP’s and execute pricing strategy, policy and mandate
Build long standing relationship with customers
- Increase sales volume and market share in General Trade stores
- Develop a strategy with Informal Sales Representative to gain new business
- Handle customer complaints and queries
- Ensure merchandising to the company’s standards
- Supports the Informal Sales Representative in providing adequate route optimisation and rationalisation solutions
- Ensure the customers needs are met within a viable business framework
- Provide a link between customers and drivers for a seamless transition of products
- Provide key trade intel and address regular customer service requirements
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