Chief Executive Officer (CEO) Office of the Legal Services Ombud (OLSO) at Department of Justice and Constitutional Development

REQUIREMENTS :

• Bachelor’s degree (NQF level 7) in Public Administration/ Political Science/ Social Science or relevant equivalent qualification; Postgraduate and LLB qualifications will be an added advantage;
• 5 years’ experience at Senior Management level within legal practice environment; Nyukela certificate is required for all SMS positions before appointment (Certificate for Entry into the Senior Management Service from the School of Government); Knowledge of Financial Management and related prescripts; Knowledge of administration, strategy and policy development

Key Performance Areas:

• Monitor investigations and define complaints investigative scope and process in line with mandate of the Office of the Legal Services Ombud (OLSO); Lead the development of organizational long term and short-term strategies; Oversee the provisioning of stakeholder management services and community outreach programmes;
• Manage organisational performance by ensuring that OLSO strategic goals and objectives are met; Ensure the provision of organisational risk, anti-corruption and integrity management services; oversee the management of ICT systems to ensure that services rendered to the public are efficient and accessible; create an enabling and conducive environment for the investigations of complaints; manage the development and implementation of corporate related policies;
• manage and oversee the financial governance of OLSO by preparing budget, expenditure, costing, management reporting and internal control processes for the OLSO; manage human resources, supply chain and asset management and oversee the provision of facilities management services.