Chief Information Officer at Access Bank

Main Responsibilities:

ALIGN AND PLAN

• Own the definition and management of the IT Strategy that aligns with the business strategy and thereby providing IT leadership
• Design the overall IT Operating model and direct all the IT capabilities, i.e.
• Service Planning, Service Development, Cyber Security and Service Management
• Leads all IT-related contractual obligations, i.e. negotiating, renewing or terminating contracts
• Designs, establishes, and maintains the IT organisational structure and staffing to effectively accomplish the organisation's goals and objectives
• Develops, manages and reports against annual budgets and performs periodic cost and productivity analyses
• Effectively managing relationships, both internally and externally
• Develops and manages a proper IT Risk framework that aligns with the business’ chosen risk methodology with the aim of mitigating risk for the business
• Analyse and ensure development of IT alignment to revenue generating business strategies in all key business lines

DESIGN AND BUILD

• Accountable and responsible for all IT-related projects in terms of the management from inception to successful implementation.
• Ensure that new or changed services are designed and documented.
• Recommends and participates in the development of policies and procedures - may serve on planning and policy-making committees.
• Accountable for IT conceptualisation, innovation, design and build in support of new business lines to enable delivery of revenue targets

OPERATE AND SUPPORT

• Develop, manages and reports on key IT metrics to the COO and other executive committees.
• Directing the overall daily IT functions, ensuring compliance with regulations and business requirements and ensuring a resilient business.
• Ensures disaster recovery planning, testing and capabilities that will ensure Access Bank’s ability to perform its functions in a minimally disrupted manner during such an event at a level acceptable to the Bank, industry and key regulators.
• Represents the organisation at various internal forums, as well as externally at industry forums and regulatory agencies
• Monitors and evaluates operational effectiveness and effect changes required for improvement.
• Ownership and management of technical outsourced, ITAAS and other vendor partners (in cooperation with the relevant business owner) to ensure contract adherence, delivery against service standards and customer expectations.
• Ensure sufficient user support, training and communication is in place to manage organizational culture and behavior relating to cyber security

PEOPLE

• Ensure the efficient management of the IT team to maintain a high standard of excellence
• Development of direct subordinates to ensure consistent delivery throughout the business unit
• Form a key component of the Operations Cluster overall leadership team

Academic Knowledge:

• Tertiary qualification, preferably IT related
• A commerce-related or equivalent qualification would be advantageous

Work Experience:

• Extensive (10+) years IT management experience in a finance or customer focused environment
• Minimum of 3 – 5 years’ experience as CIO / Head: IT or senior IT management role in the Banking Industry
• IT Background gained in small and medium banks preferable
• Information Security experience (ISO 27001)
• IT Service Management (ISO 20000) experience
• Extensive knowledge of banking technologies