Chief of Staff Senior Manager - Audit & Assurance at Deloitte

Job Description
Function:

• The role of the Chief of Staff is both managerial and advisory so as to increase the bandwidth and velocity of the Managing Partner for Audit & Assurance - Africa in such a way as to concentrate their time, effort, and priorities on strategic initiatives.
• The ideal candidate will have the acumen to handle complex situations and multiple responsibilities simultaneously, mixing long-term projects with the urgency of immediate operational demands.
• The Chief of Staff champions the implementation of strategy, provides support to leadership within the business and builds strong relationships across serviced business areas. Must have demonstrated the ability to deal with highly confidential information and act as a liaison between the Head of Audit (HOA) and other constituencies, both internal and external. 
• Must have the ability to build strong and sustainable relationships and the capability to interact within all levels of the organization. The ideal candidate must also be able to work effectively in a fast paced and project-driven environment with constantly changing requirements. You will require energy, excellent engagement skills and a passion for growing Deloitte Africa.

Duties & Responsibilities:

Client impact

• Oversees delivery of specific area of expertise to Service Line/s on a national basis
• Provides expert professional input on strategic and complex issues related to area of expertise
• Forms appropriate judgements based on careful analysis to make sound business decisions on issues
• Contributes to thought leadership initiatives and shares knowledge and expertise with client, Service Area/Line, colleagues and teams

Operational Effectiveness:

• Tracking strategic initiatives of the HOA (Head of Audit)
• Monitoring progress towards meeting goals and achieving benchmarks, analyzing data, ensuring follow-through on the part of key players, and sustaining momentum needed to drive these initiatives.
• Stays connected with members of the committee
• Collecting data, alerting the HOA to progress or problems in carrying out the initiatives agreed upon
• Operate reporting system into the office of the HOA from all relevant departments and direct reports
• Creates and operates a reporting system that allows for a timely flow of necessary data into the office of the HOA from all relevant departments and direct reports
• Manage effective communication between meetings
• Developing communication between committee meetings, setting agendas, creating initial drafts of communications to key strategic team members, helping to prioritize plans for addressing issues that are impacting progress towards initiative benchmarks

First alert system

• Serve as a first alert system – an extra set of eyes and ears – keeping the HOA aware of unanticipated problems to be addressed or opportunities to be considered
• Create and to utilize systems (both formal and informal) for gathering reliable information on what is happening throughout the business with regard to the strategic initiatives being tracked
• Manages complex risk issues within sphere of responsibility ensuring issues are rectified as soon as possible

Keeping of best practices to be implemented throughout the organisation

• Develops and oversees a process for capturing, cataloguing, analyzing and disseminating key lessons to be learned from initiatives, with a view towards helping the HOA propagate best practices throughout the enterprise
• Act as ambassador for the HOA
• Buffering communication with other members of the strategic team in cases where there are sensitive issues to be addressed;
•  Active inbox management for HOA - drafting replies where necessary, actioning necessary initiatives and requests
• Takes responsibility for supporting the Audit Exco members with the Africa Exco mandate

Project Management:

• Executive project oversight: Acts on the authority of the SLL to oversee and manage strategic projects
• Leads and executes change projects aimed at creating a common purpose and behaviour across the Business Unit
• Keeps Service Line /Area leadership teams updated on status of all projects within area of responsibility

Management / Advisory Impact

• Supports the Service Line Leader (and Audit EXCO as and when required) in planning, directing, managing and coordinating day-to-day business activities, and strategy related projects
• Maintains the Strategic Plan, organise and arrange strategy sessions, and ad-hoc analysis and decision support. 
• Prepares agendas, briefings, and preparation materials for meetings, appointments, and events;
• Partner and BUL report back & roadshows, various, business speeches & presentations
• Coordinates with external event organizers with logistics, and communicate needs on behalf of the SLL
• Conducting internet research to keep up to date on things that are important to the Business
• Interacting with the Global office, local and Africa wide committees, and other constituencies on behalf of the SLL

Qualifications
Minimum Requirements:

• Registered CA
• Understanding of the audit business, strategy and challenges
• Notable experience on providing Strategic Insights to Partners
• Project management experience
• Excellent industry and business knowledge
• Demonstrated leadership skills
• Ability to interpret, communicate and implement strategy
• Demonstrated execution of complex projects within timeframes and cost
• Experienced in development and delivery of professional presentations
• Excellent report writing skills
• Solid financial knowledge
• Manager / Senior Manager within the Deloitte Africa firm.
• Highest level of integrity, confidentiality, self-awareness, and a desire to excel.
• Exceptional emotional intelligence and the ability to receive and provide constructive feedback.
• Have the ability to interpret information for strategic relevance and impact, based on detailed analysis and review.
• Experience in managing technical project work is desired.
• Self-starter who is capable of managing multiple projects.
• Attention to detail, ability to meet deadlines, extremely efficient, flexible, organized and resourceful.
• Entrepreneurial, business acumen, data analysis, strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
• Ability to form good working relationships and to interact with Executives/Senior management and managers 
• Good facilitation, communications, writing and presentation skills (MS Visio, MS PowerPoint).
• Willingness and ability to travel

Qualifications

• Registered CA
• Senior Manager
• 7 years' experience (at least 5 years in a client facing role, 3 of which should be in a management role) 

Additional Information
*Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.

Job Location