Chief Officer: Project Support Officer (R608A) at The South African Medical Research Council (SAMRC)

• The South African Medical Research Council’s Strategy, Project Management and Business Analysis Office (SProMBA) requires a suitably qualified Project Support Officer with experience in project management and business systems support. The duties of the advertised position include supporting the business analysis office in current and future SAMRC requirements such as new or revised systems, processes, functionality and other projects in support of the strategy office. This includes project related tasks and milestones within specified timeframes. Functional support, quality assurance, design, documentation of training material and delivery of training to users in relevant systems. This role will be responsible for overall administration tasks of the office, processing and record keeping of financial transactions and assets.

Responsibilities:

• Business systems support in relation to all systems and processes in the SProMBA office.
• Management, prioritization and escalation of system issues and functional requirements
• Assist in the development, testing, upgrades and implementation of systems.
• Management of user access and permissions
• Development of system training documentation and user guidelines
• Delivery of training courses, information sessions and functional demonstrations based on documented business processes.
• Engagement with stakeholders on systems, processes and business requirements
• Provide administrative support and manage the day-to-day operations, projects, financial transactions and asset management for SProMBA.
• Co-ordinate meetings, training and workshops in the office
• Support project deliverables and milestones for multiple projects

Core Requirements:

• 3-year National Diploma in project management/information systems or verified equivalent of NQF5 in a related field.
• Minimum of 5 years in projects, information systems support and training.
• Ensure attention to detail, use initiative and be a team-player.
• High level written, verbal communication and interpersonal skills.
• Computer literacy skills at an intermediate to advanced level
• Knowledge and understanding of business administration processes.
• Experience in training staff (modules, presentations etc.)
• Strong planning, administration, time management and problem-solving skills
• A meticulous approach to work i.e. keen attention to detail and accuracy for working under pressure while managing competing demands / multiple projects.

Advantageous:

• 5 years’ experience in projects, information systems support, training and general administration.
• Experience in the public sector
• Knowledge of research administration and business processes
• Aptitude and willingness to learn system functionality.

Closing Date: 09 June 2023