Chief Operating Officer at London College of International Business studies

THE JOB

The ideal candidate will be responsible for ensuring operational excellence across the organization. Your primary goal will be to increase our organization's productivity, efficiency, and profitability. You will advise the CEO on key operational insights as well as provide coaching to employees. 

MAIN PURPOSE OF THE JOB:   

• As a member of the Executive management team, the Chief Operations Officer (COO) is jointly responsible for the attainment of the organization’s strategic objectives with specific accountability for service delivery and operational performance.
• Responsibilities include operational planning, operational capacity building, process improvement, staff leadership and customer service.
• Provides the leadership, management and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency.

KEY PERFORMANCE AREAS:   

• Operational Capacity, Building and Alignment
• Drive Business Direction
• People Management and Leadership

REQUIREMENTS OF THE JOB:

• Should have a Post Graduate degree/MBA or similar from any recognized university/Institute.
• Possesses requisite experience in HR frameworks, Financial management, Marketing and Operations.
• A minimum of 15 years of business management experience across a range of business disciplines.
• Financial reporting capabilities including budgeting and cash flow management.
• Proven track record of success facilitating progressive organizational change and development within a growing organization.
• Excellent computer literacy is essential especially in MS Outlook, MS Word and MS Excel.

COMPETENCIES OF THE JOB: 

• Ability to operate as an effective tactical as well as strategic thinker.
• Has Leadership and Management abilities.
• Excellent planning and organizing competencies
• Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills.
• Excellent Interpersonal and Managerial Skills
• Good team player
• Excellent attention to detail.
• Excellent communication skills especially verbal and written English.
• Able to work independently
• Ability to function in a highly pressurized environment
• High level of integrity.
• Ability to balance teams needs with organisation objectives.
• Strong mentoring, coaching experience to a team with diverse levels of expertise.
• Ability to delegate to the right team member.