All right, all right - let’s cut to the formalities.
Here's the deal. At Hollard, we get up in the morning to ensure people sleep better at night.
Our job is to look after the stuff our customers love. In fact, 5 million people already trust us with their stuff.
That's pretty big deal to us.
http://www.hollard.co.za
Impressum
The Hollard I...
This Claims Negotiator role will be responsible for managing Branch claims assigned, within the branch mandate, within the set standards required by the company thus contributing to the productivity of the claims department. Maintaining the standards of the claims department thus enhancing the image of Hollard, as well as ensuring technical aspects for claims settlement are adhered to. Contribute to the growth and profitability of Hollard and Ensure strong working relationship between all stakeholders.
Key Responsibilties:
Technical expertise: To evaluate and investigate all claims received in order to prevent possible leakage to the company in the settlement of claims.
Customer service: Maintain a high level of service to customers (internal and external) according to service level agreements and within the service standards as set by the
Service to brokers: Over and above normal claims processing duties such as technical advice and other
Effective and timeous communication: Communicate in a professional manner with internal and external parties and respond to queries within 24
Registration: All claims received to be registered within 24 hours of receipt
Required Knowledge and Experience
Good knowledge of Commercial & Personal insurance with at least 5 years’ experience
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