Claims Specialist at Santam Insurance

The Role

• Santam Corporate Property (‘SCP’) is seeking to hire a Claims Specialist to be based in our offices in Illovo, Johannesburg.

What will you do?

• Management and administration of claims in terms of Corporate Assets, All Risk Property Damage, Mining, and Business Interruption policies
• Management of reinsurance claims (treaty and facultative)
• Appointment and management of external resources, e.g., loss adjuster, attorneys, etc.
• Liaising with / updating co-insurers, brokers, reinsurance brokers, and other stakeholders on claims
• Reporting to management and other interested stakeholders on claims
• Ad hoc tasks

Qualifications and Experience

• Minimum of 3 years corporate/commercial property and business interruption claims management experience
• Understanding of corporate/commercial property damage and business interruption policy wordings
• Understanding of treaty and facultative reinsurance claims management
• Matric qualification (suitable tertiary education would be a preference)
• Fully FAIS compliant/able to attain FAIS compliant status within 3 years of joining SCP  
• IISA qualification/membership (or to be attained within 2 years of joining SCP)
• Basic understanding of accounting principles

Competencies

• Attention to detail / analytical thinking
• Solution orientated
• Negotiation skills
• Mathematically astute
• Proficiency in MS Word, Excel and PowerPoint (specific emphasis on Excel data analysis and reporting abilities)
• Excellent workflow management
• Service delivery orientated
• Ability to work under pressure
• Excellent interpersonal skills – the ability to work independently and as part of a team
• Interaction, building and maintaining of relationships within the corporate property market