Claims Technical Specialist at Guardrisk

Role Purpose    

• To provide strategic technical claims leadership and independent oversight across a diverse portfolio of cell captive, binder and other delegated claims arrangements. 

Requirements    

• Matric / Grade 12.
• Relevant tertiary qualification in Insurance, Risk Management, Law, Commerce or a related discipline is preferred.
• A recognised insurance qualification at NQF Level 5 or above is advantageous.
• Minimum five years’ short-term insurance claims experience, including substantial exposure to complex or high-value claims.
• Demonstrated experience in a senior technical, advisory, oversight or decision-making role.
• Experience across several of the following is strongly preferred: delegated claims arrangements, cell captive or binder business, complaints and NFO matters, litigation, liability claims, portfolio reviews, large-loss oversight, regulatory requirements and management reporting.

Duties & Responsibilities    
The role integrates strategic portfolio oversight with hands-on technical intervention across the following areas:

• Strategic claims portfolio oversight
• Complex claims and decision support
• Complaints and regulatory matters
• Claims governance and assurance
• Policy and process improvement
• Management information and insight
• Stakeholder influence and capability building
• Delivery and accountability

Competencies    

• Strategic and systems thinking
• Analytical judgement
• Commercial and customer judgement
• Influence and constructive challenge
• Execution across competing priorities
• Learning agility and adaptability
• Integrity and ownership

Deadline:28th October,2026