Clerical Assistant (Port Elizabeth) at Aspen Pharma Group

Description
Overview

• Receive delivery notes, load materials, upload information/documentation into ERP.

Responsibilities

Documentation, reporting & record keeping 

• Complete goods receipt notes and carry out material verification 
• Book the goods into the ERP system
• Send report sheet with certificate attached to the Lab
• Assist in gathering the information required for reporting in department or area of technical expertise
• Compile detailed and standardized reports and consolidate documents
• Retrieve supporting documentation and records to facilitate and support query resolution

Investigating

• Priorities issues and orders
• Determine the cause of damaged goods
• Escalate unknown causes to the superior
• Track down mislabeled products and correct the labelling thereof

General Office support/administrative support

• Coordinate project and office services
• Perform advanced administrative, operation, customer support and computational tasks (such as, basic data analysis, report and document development, complex report preparation, content development, meeting planning and advanced research)

Plan & Process

• Coordinate and provide input into work activities and priorities
• Monitor adherence to schedules
• Provide recommendations to management on improvement in processes
• Provide guidance to and/ assists others with work activities
• Check own work

Stakeholder relations

• Communicate with internal stakeholders to achieve work objectives and to maintain relationships
• Communicate with employees and management to assist and convey information

Requirements
Background/experience 

• 1-3 years' experience in an administrative role
• Minimum of a 2-year diploma in administration

Specific job skills

• Product knowledge (ERP system , hardware , database)
• Administration knowledge