Client Liaison Officer - Gauteng at Hollywoodbets

• We have an amazing opportunity for a Sales Agent (Event) to be based in Bryanston, Gauteng. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for reaching daily, weekly, and monthly targets and all other targets related to increasing the mobile customer base.  Understand customer needs and handle different types of personalities.  Represent the brand professionally and positively.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career. 

Bonus To Have:

• 1 – 2 years’ experience managing events 

Bonus To Have: 

• Prior work experience as a promoter or similar role.
• Excellent customer service skills.

What You’ll Do for The Brand:  

• Adherence to Hollywood dress code.
• Plan, facilitate and attend events to promote the brand and represent the company. I.e. Being involved in Hollywoodbets golf days or sponsored events
• Assist clients with account and betting queries as and when required.
• Extensive travel may be required within and outside Region where the Team Member is based.
• Reaching daily, weekly and monthly mobile sales targets, and targets related to the increase in mobile customer base. Drive daily sales through the effective demonstration and/or explanation of mobile products, usage methods and services to persuade punters to purchase products or use services as and when required to.
• Drive mobile marketing campaigns to increase sales.
• Promote the mobile brand. Set up and arrange displays at the venue/mall to attract the attention of prospective and existing punters.
• Effective branding at the event/activation.
• Registering of new customer accounts. Submit FICA registration documents when opening a new account (FICA requirements: Clear ID and Proof of address not more than 3 months old) as and when required to. Ensure that promoters understand and apply FICA requirements according to the rules and regulations when dealing with customers.
• Ensure that FICA documents are sent daily to the FICA Department. Ensure that a picture is submitted.
• Ensure new customer uses the free voucher to bet when account is opened. Show the customer how to bet on mobile application.
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management/safekeeping and maintenance of the mobile equipment or inventory received.
• Might be required to rove between branches, stores and venues as per operational needs.
• Any other related duties that might be required

What You’ll Bring To The Team:

• Excellent Listening skills.
• Excellent communication skills (verbal and written)
• Must be results driven.
• Good understanding of Mobile and Internet betting, Betting procedures and types and TUV (top up voucher) distribution.
• Strong systems and sales knowledge