Client Relations & Business Development Consultant at HandPicked Recruitment

Job Overview:

• An exciting opportunity exists for a professional, client-focused individual to join a well-established business operating within a specialised luxury asset and investment-related market.
• This role is ideal for someone who enjoys working closely with clients, maintaining exceptional service standards, managing administration accurately, and contributing to business growth. The successful candidate will become part of a small, close-knit team and will play a critical role in the day-to-day operation of the business.
• While exceptional client service and administration are the primary focus of the role, the successful candidate should also enjoy building relationships, identifying opportunities and contributing to business growth.

Minimum Requirements:

• Grade 12.
• Valid driver's licence and own reliable vehicle.
• Computer literate, particularly Microsoft Excel and general business systems.
• 1+ years’ experience in a client-facing, customer service, hospitality, administration, sales support or related environment.
• Excellent verbal and written communication skills.
• Willingness to work Saturdays.
• Due to the nature of the industry, a high level of integrity, professionalism and discretion is essential.

Duties will include but is not limited to:
Client Service & Operations (Primary Focus):

• Welcome and assist clients professionally and confidentially.
• Deliver exceptional customer service and build long-term client relationships.
• Ensure the showroom and client environment are maintained to a high standard.
• Manage client enquiries, appointments and follow-ups.
• Support the smooth daily operation of the business.
• Represent the company professionally at all times.

Administration & System Management:

• Capture and maintain accurate client and transaction information.
• Ensure all records, documentation and system information are updated correctly.
• Perform general administrative duties and filing.
• Maintain high levels of accuracy and attention to detail.
• Assist with reporting and record management as required.
• Conduct basic market research and monitor precious metal pricing trends (training provided).

Sales & Business Development Support:

• Identify opportunities to generate new business.
• Build and maintain professional networks and relationships.
• Assist with client acquisition and retention initiatives.
• Promote the company's services in a professional and ethical manner.

Ideal Candidate Profile

• Professional and well-presented.
• Strong interpersonal and relationship-building skills.
• Positive, energetic and self-motivated.
• Detail-oriented and highly organised.
• Comfortable working independently within a small team.
• Teachable and eager to learn.
• Commercially minded with a natural client-service approach.
• Able to think on their feet and solve problems proactively.