Client Relationship Associate at Absa Group Limited (Absa)

Job Summary

• We are looking for a dynamic Client Relationship Associate (CRA) to join the Client Coverage team based in Sandton. The ideal candidate should have an NQF6 qualification with 3 years’ experience working in a relationship support role ( client onboarding/ client service centers/ similar). As a CRA, your responsibility will be to look after the operational aspect of the client relationship. Ideally we would need the candidate to have a good understanding of client onboarding process and customer service. The role will be to support the lead Banker in client solutioning, service and the identification of leads by being an active member of the Client Relationship Team.

Job Description

Accountability: Business Management

• Prepare information for and attend client meetings to support client servicing
• Follow up that new clients and products are set up on relevant systems e.g. EBD
• (Electronic Banking Division), Merchant Services & International Banking
• Develop and maintain contacts with Specialists in other areas of the Group Including
• Product Houses, Credit and CPF (Commercial Property Finance),etc
• Attend regular meetings held with functional team
• Work as part of a solutioning team namely the Banker, the Credit Analyst, the Customer
• Service Consultant, the Customer Service Officer and the Credit Officers

Education and Experience Required

• B Degree in Commerce or Finance or CAIB or IOB or equivalent NQF level 6 or higher qualifications
• 3 Years experience in a client facing and/or commercial banking environment
• 3 Years Banking Sales experience

Knowledge & Skills: (Maximum of 6)

Personal and Interpersonal Skills

• Business Skills
• Industry Knowledge on the dynamics of the market place

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)