Client Service Administrator at MWEB

Description
Main Purpose of the Job:

• The Billing & Client Services Department currently has a vacancy for a Client Services Administrator who will assist with the monthly billing processes - with the focus on completeness of billing. 

Job Output:

•  Investigating and resolving discrepancies between customer billing and 3rd party billing
• Support Management with financial controls
•  Accurately recording, updating and changing customer information on MWEB systems and applications (Completeness of Billing)
•  Reconciliation of accounts
•  Dealing with 3rd party party suspensions and cancellations
•  Any other billing and admin ad hoc functions 

Skills and Competencies:

•  Pro-active and committed
• Attention to detail
• Excellent organisational skills
• Strong administration skills are essential
•  Must be confident and fast-paced
• Must have excellent numerical skills
•  Must be able to think on his/her feet
• Be willing to get involved in other areas of business when required
• Ability to work independently and meet tight deadlines

Requirements
Qualifications: 

•  Matric
•  Computer Literate (MS Excel/MS Word and MS Outlook)
•  Basic accounting knowledge would be advantageous

Experience:

•  3+ years billing or accounting experience
• Administration experience is a highly recommended