Client Service Consultant: Processing (Prescient Fund Service at Prescient

DUTIES & RESPONSIBILITIES

• New Business administration processing. Process account opening applications.
• Liaising with clients on outstanding requirements
• Capturing Subscription, Redemption and Switch instructions form
• Handling FICA requirements and internal AML policy for all clients
• Processing and setting up of broker fees
• Implementing and maintaining process controls using workflow management
• Recording client tax details appropriately
• Management of internal relationships to ensure prompt client response. Providing support to the CRM and broader client service team with queries as required
• Daily Finswitch file processing

REQUIRED EXPERIENCE

• Relevant experience of at least 2-4 years in a similar investor services processing role is essential.
• Experience gained in a similar asset management / unit trust / LISP client service environment where your focus has been on processing investment applications.

REQUIRED QUALIFICATIONS

• Relevant tertiary qualification (or study towards) a BCom, BTech Commerce, Finance, Business Administration highly advantageous.
• Minimum Matric coupled with a relevant industry relate courses (NQF 5 /6 equivalent)

System Exposure

• MS Office
• Exposure to investment systems and workflow tools preferred 

KEY COMPETENCIES

• Highly methodical and can working within specific processes and structure
• Ability to work under limited supervision
• Positive team player 
• Enthusiastic and client centric attitude
• Excellent communication skills both written and verbal
• Accuracy and attention to detail
• Ability to work under pressure
• Honesty and integrity