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  • Posted: Sep 27, 2024
    Deadline: Not specified
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  • TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy. The platform is a home for creative expression through videos that create a genuine, inspiring, and joyful experience. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul,...
    Read more about this company

     

    Client Solutions Manager, Performance - Global Business Solutions - South Africa

    Responsibilities:-

    • Manage and grow post-sale client relationships with advertisers of all sizes
    • Coordinate with ad ops, product and R&D teams etc. internally to ensure a smooth and successful campaign execution
    • Monitor and analyze ad campaigns, and proactively take initiative to improve results
    • Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign
    • Proficient in campaign management, setting up and optimization. Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings
    • Share marketplace feedback and guide our advertising strategy
    • Support and work with sales team on pre-sale research and pitch
    • Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team 

    Qualifications

     Minimum Qualifications:

    • Experience in account management/client services roles in digital marketing
    • Experience managing performance advertisers with a deep understanding of their challenges 
    • Ability to analyze data and identify insights to assess campaign performance
    • Experience working with performance clients with clear KPIs is perferred such as retail, telco, banking
    • Proficient in English

    Preferred Qualifications:

    • Proactive attitude with excellent project management, organizational, and analytical skills
    • Ability to travel domestically and internationally as needed
    • Agency experience is a plus

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to TikTok on careers.tiktok.com to apply

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