Client Solutions Manager, Performance - Global Business Solutions - South Africa at TikTok

Responsibilities:-

• Manage and grow post-sale client relationships with advertisers of all sizes
• Coordinate with ad ops, product and R&D teams etc. internally to ensure a smooth and successful campaign execution
• Monitor and analyze ad campaigns, and proactively take initiative to improve results
• Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign
• Proficient in campaign management, setting up and optimization. Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings
• Share marketplace feedback and guide our advertising strategy
• Support and work with sales team on pre-sale research and pitch
• Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team 

Qualifications

 Minimum Qualifications:

• Experience in account management/client services roles in digital marketing
• Experience managing performance advertisers with a deep understanding of their challenges 
• Ability to analyze data and identify insights to assess campaign performance
• Experience working with performance clients with clear KPIs is perferred such as retail, telco, banking
• Proficient in English

Preferred Qualifications:

• Proactive attitude with excellent project management, organizational, and analytical skills
• Ability to travel domestically and internationally as needed
• Agency experience is a plus