Clinic Nurse Practitioner - Ficksburg (New Store) at Dis-Chem Pharmacies

Job Description

• Dis-Chem Pharmacies has an opportunity available for a Clinic Nurse Practitioner at our Ficksburg Store in the Free State.
• The successful candidate will be responsible for managing and operating a profitable Primary Health Care Clinic within the Dis-Chem store, while ensuring high-quality patient care and operating within the scope of practice of a registered nursing practitioner.

Minimum Requirements

Essential

• Matric or equivalent Senior Certificate.
• Diploma or Degree in General Nursing and Midwifery.
• Registered with the South African Nursing Council (SANC).
• Nursing Practitioner must obtain BHF registration.
• Valid driver’s licence.
• Minimum of 2–3 years’ experience practising as a Primary Health Care Clinic Sister.

Duties and Responsibilities

Clinic Operations & Compliance

• Ensure the clinic is open and operational according to the hours stated in the operational agreement.
• Ensure all electronic and verbal communication is followed up within a reasonable timeframe.
• Ensure daily checklists are completed, including Clinic Consumables and Temperature Checklists.
• Accurately and timeously process claims to medical aids/health insurance.
• Ensure all required clinic services are available and report any service gaps to management.
• Maintain accurate records of patient details on the electronic system.
• Maintain accurate and confidential patient records.
• Adhere to healthcare regulations, safety standards and infection control protocols.
• Collaborate with pharmacists and other healthcare professionals to enhance patient care.
• Ensure patient queues are effectively managed.

Communication

• Communicate all compliments and complaints to management.
• Provide management with feedback regarding the average “feet per hour” count, including set targets.
• Ensure all clinic services are available and report any service gaps to management.
• Ensure effective communication with the Clinic Department in accordance with standard operating procedures.

Stock Control

• Perform a full inventory and stock count upon arrival at the clinic for newly appointed and internally transferred Nursing Practitioners.
• Conduct monthly inventory of assets to maintain standards.
• Conduct bi-weekly stock counts to maintain adequate stock levels.
• Manage government stock in accordance with the government stock Standard Operating Procedure.
• Ensure all stock in the clinic is checked for expiration before being used on patients.
• Dispose of expired stock in accordance with Dis-Chem’s Standard Operating Procedure.
• Adhere to vaccination compliance Standard Operating Procedures when packing the refrigerator.
• Ensure adequate stock levels are maintained in the clinic.

Customer Service

Manage relationships with key stakeholders, including:

• Patients.
• Staff.
• Medical aids.
• Suppliers and representatives.
• Key role players in the community.
• Other healthcare professionals.
• Ensure you are present in the clinic when on duty, in accordance with contracted hours.
• Build and maintain healthy working relationships with Store and Dispensary Management.
• Be visible around the store and assist customers when not attending to patients.

General Responsibilities

• Adhere to the clinic’s uniform policy while on duty.
• Adhere to patient schedules in accordance with standard operating procedures.
• Adhere to Dis-Chem customer service policies and procedures.
• Adhere to Dis-Chem policies and Standard Operating Procedures.
• Adhere to Health and Safety rules and regulations.

Competencies

Knowledge

• Community health nursing.
• Primary health care and/or occupational health nursing.
• Family planning.
• Cytology.
• IUD.
• Pharmacology.
• EPI / Cold Chain Management.
• Sexually transmitted diseases.
• Emergency care.
• HIV/AIDS pre- and post-counselling.
• Breastfeeding.
• Pathology.
• Wound care.
• Good knowledge and understanding of standard operating procedures.

Cognitive Skills

• Ability to understand monthly clinic statistics and commission.

Business Acumen

• Ability to balance clinical expertise with the delivery of high-quality patient care.

Communication Skills

• Strong command of English – read, write, speak and understand.

Interpersonal Skills

• High emotional intelligence.
• Entrepreneurial flair.
• Trustworthy and honest.

Quality Orientation

• Commitment to high-quality patient care, safety and patient satisfaction.

Self-Management Skills

• Focuses time and effort on key tasks.
• Groups related tasks to work more efficiently.
• Easily transitions between tasks and picks up where left off when interrupted.

Technical Skills

Computer skills, including Microsoft Office:

• Outlook.
• Excel.
• Word.

Special Conditions of Employment

• Must be able to assist at other stores, in addition to the base store, when necessary and according to business needs.
• Physically fit and healthy to manage a Primary Health Care Clinic within a Dis-Chem store.
• South African citizen.
• MIE, no criminal record and clear credit rating.
• Valid driver’s licence and own reliable transport.

Remuneration & Benefits

• Market-related salary.
• Medical aid.
• Provident fund.
• Staff account.

Closing Date 28 August 2026