Clinical Risk Consultant at Kaelo

Job Description

• Clinical Risk Consultants are responsible for supporting the implementation and maintenance of clinical risk management strategies, policies, and procedures to promote patient safety and minimize adverse events.
• A Clinical Risk Consultant must have excellent attention to detail, analytical skills, and understanding of clinical processes that will contribute to maintaining high standards of care and reducing potential liabilities.
• The role reports to the Clinical Risk Manager.
• Note: This job specification serves as a general outline of the responsibilities and qualifications expected of a Clinical Risk Administrator. Specific duties and requirements may vary depending on the organisation.

Clinical Risk Consultant Responsibilities and Key Outcomes

• Conduct comprehensive risk assessments to identify potential hazards and vulnerabilities in clinical processes and practices.
• Analyse data and trends related to adverse events, incidents, and near misses to identify areas that require further investigation and for improvement
• Collaborate with clinical and network teams and contribute in formulation of strategies for mitigating risks and enhancing patient safety.
• Monitor compliance with established policies and procedures and recommend adjustments as needed.
• Facilitate the timely reporting of incidents, adverse events, and near misses according to established protocols.
• Coordinate incident investigations by working closely within a multi-disciplinary team to gather information and determine root causes.
• Document investigation findings and contribute to developing corrective and preventive action plans.
• Participate in quality improvement initiatives aimed at enhancing patient care and reducing clinical risks.
• Collaborate with multidisciplinary teams to implement evidence-based practices and best practices in risk management.
• Monitor the effectiveness of quality improvement interventions and recommend further enhancements.
• Maintain accurate and detailed records of risk assessments, incidents, investigations, and corrective actions.
• Ensure confidentiality and compliance with relevant regulations in the handling of sensitive information.
• Generate reports and analyses to communicate key findings and trends to stakeholders at various levels.

Qualifications

EDUCATION AND QUALIFICATIONS
REQUIRED

• Matric
• Registered Nurse/Clinical Associate/Paramedic
• Experience in the Managed Care Industry or Dealing with Service Providers in the Healthcare industry.
• Qualification in healthcare administration, nursing, or a related field will be advantageous.

PERFERRED

• Nursing Qualification

WORK EXPERIENCE:

• Proven experience in clinical risk management, patient safety, or quality improvement within a healthcare setting.
• Excellent analytical, problem-solving, and critical thinking skills.
• Effective communication and interpersonal skills, with the ability to collaborate with diverse stakeholders.
• Proficiency in data analysis tools and software applications.

TECHNICAL SKILLS OR KNOWLEDGE

REQUIRED

• Strong understanding of healthcare regulations, accreditation standards, and risk management principles.

PERSONAL ATTRIBUTES: BEHAVIORAL COMPETENCIES

• Attention to detail: Ability to meticulously analyse data and identify potential risks.
• Adaptability: Willingness to respond to changing priorities and challenges in a dynamic healthcare environment.
• Integrity: Commitment to upholding ethical standards and maintaining confidentiality.
• Team player: Capacity to collaborate effectively with multidisciplinary teams to achieve common goals.
• Continuous learner: Eagerness to stay abreast of emerging trends and best practices in clinical risk management.

Additional Information

Personal Attributes

• Excellent problem-solving skills backed by solid technical knowledge.
• Excellent customer service and communication skills, with the ability to explain technical concepts to non-technical users.
• Excellent organisational and time-management skills, with the ability to manage multiple priorities in a fast-paced environment.
• A versatile and service-oriented mind-set.
• Good communication skills.
• Understands the importance of documentation.
• Open to learn, but also willing to teach.