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Support both internal & external customers with up-to-date clinical information relating to HARTMANN Wound Care portfolio as well as the Hollister portfolio.
Identify & develop best practice with the use of HARTMANN and Hollister solutions in the form of case studies, medical journal writing, poster presentation and clinical forum presentations.
Co-ordinate and deliver wound and ostomy care education internally and externally at both regional and national level.
Educate and assist nursing staff with the safe and effective delivery of care within the designated area and ensure a high standard of patient care in liaison with ward managers, consultants and other professionals.
Evaluate and review patterns of working, giving professional support to the ward / department in conjunction with the lead ET/ and wound care in the clinic.
To educate and assist nursing staff with pre -operative assessment, citing and counselling of patients.
To educate and assist nursing staff with postoperative support and care to patients.
To assist nursing staff with selection of suitable postoperative products.
To schedule appointments with patients who are unable to attend hospital clinics and if requested by Product Specialist (after approval by the In-Patient National Sales Manager).
Complete required administration tasks which may include salesforce.com, D4 Patient Information, [ETMS], sample requests for patients, recording boot stock inventories twice a week, and completing monthly reports on activities.
Ensure data privacy is in line with POPIA regulations including appropriate collection, storage and transmission of any customer data.
Qualifications:
Degree or Diploma in Nursing or equivalent qualification that allows registration with the South African Nursing Council (SANC) as a professional nurse.
Stomaltherapy qualification / currently working as a Stomaltherapy Nurse / working in a GIT ward or busy doing a Stomaltherapy Course would be advantageous.
Woundcare qualification / currently working as Woundcare nurse or busy doing a Woundcare course would be advantageous.
4 years’ experience in a clinical setting working with patients and/or end users.
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