Cloud & On-Prem Infrastructure Specialist X2 at National Lotteries Commission

MAIN PURPOSE OF THE JOB

• To design, implement, manage, and optimize the NLC’s hybrid ICT infrastructure comprising both cloud and on-premises environments. The role ensures that computing, network, storage, and backup systems operate efficiently, securely, and in alignment with enterprise architecture, cybersecurity, and governance frameworks (COBIT-19, ITIL, ISO/IEC 27001, and DPSA CGICTPF).

SALARY SCALE:

• Commensurate with qualifications and experience.

REQUIRED QUALIFICATIONS

• Bachelor’s Degree or National Diploma in Information Technology, Computer Science, or Network Engineering.
• Microsoft Certified: Azure Administrator / Solutions Architect Expert.
• VMware Certified Professional (VCP), CompTIA Server+ / Network+, or equivalent.
• ITIL Foundation and COBIT-19 certification advantageous.

REQUIRED WORK EXPERIENCE:

• Minimum 3 years’ experience in ICT infrastructure engineering, including hybrid (cloud/on-prem)
• environments.
• Experience managing Windows Server, Azure AD, Exchange Online, and networked storage platforms.
• Proven expertise in backup/recovery solutions, DR design, and system monitoring.
• Exposure to SD-WAN, MPLS, and data-center operations.
• Experience with cost optimisation and performance tuning of cloud services.

KEY RESPONSIBILITIES:

• Experience with cost optimisation and performance tuning of cloud services.
• Manage Windows Server, virtualisation environments, and Active Directory.
• Administer Azure services, storage, and compute resources.
• Oversee email, file, and collaboration systems (Exchange Online, Teams, SharePoint).
• Ensure systems availability ≥ 99.1% across hybrid environments.
• Manage network infrastructure, firewalls, VPNs, and SD-WAN links.
• Collaborate with the ICT Security Specialist to implement controls (patching, MFA, monitoring).
• Ensure compliance with ISO/IEC 27001, NIST, and COBIT security domains.
• Maintain secure integrations between cloud and on-prem systems.
• Implement and maintain backup and disaster recovery solutions.
• Conduct regular recovery testing and ensure alignment with business continuity plans (ISO 22301).
• Maintain data retention policies in compliance with NARSSA and POPIA.
• Monitor infrastructure performance, capacity, and cost metrics.
• Implement automation and configuration-management tools for efficiency.
• Optimise resource usage and recommend upgrades or cost-saving measures.
• Ensure adherence to PFMA, Treasury Regulations, and ICT governance frameworks..
• Support audits and implement corrective actions related to ICT infrastructure.
• Manage service providers for connectivity, cloud, and hardware maintenance.
• Oversee SLA/OLA compliance and vendor performance.
• Provide infrastructure status reports and recommendations to management.
• Successful execution of DR and backup testing cycles.
• Timely delivery of infrastructure projects and upgrades.

REQUIRED COMPETENCIES AND SKILLS

• Advanced knowledge of Microsoft Azure IaaS, PaaS, and M365 ecosystems.
• Expert in Windows Server administration, Hyper-V/VMware virtualisation, and enterprise storage
• (SAN/NAS/S3).
• Proficiency in Active Directory, DNS, DHCP, and group policy management.
• Understanding of cloud networking (VPN, ExpressRoute, hybrid connectivity).
• Familiar with backup technologies (Veeam, Azure Backup) and high-availability clustering.
• Knowledge of ISO/IEC 27001, ITIL Service Operations, and COBIT DSS05 (Manage Security Services).
• Understanding of POPIA and Cybercrimes Act implications for data hosting.
• Analytical and solution driven.
• Reliable, disciplined, and accountable.
• Strong communication and teamwork orientation.
• Innovative and committed to continuous improvement.
• Calm under pressure and committed to service excellence.

CLOSING DATE: 24 FEBRUARY 2026