Cloud Solution Architect (CSA) – Security at Microsoft

Responsibilities

Customer Centricity​

• Customer Satisfaction - Drive positive Customer Satisfaction & become a trusted advisor.
• Customer/Partner Insights - Provide feedback & insights from customers/partners.
• Be the Voice of Customer to share insights and best practices, connect with Global Security teams at Microsoft, Engineering and Product teams to remove blockers and influence the solution roadmap.
• Land an end-to-end value prop for Security (i.e., Zero Trust) which spans the breadth of Microsoft Security offerings, and with focus on Threat Protection, ID + Access Management and Cloud Security.

Business Impact​

• Position and deliver solutions that drive Security product usage and develop opportunities to drive Customer Success business results & help Customers get value from their Microsoft investments.​
• Identify resolutions to Customer blockers by leveraging SA subject matter expertise. Deliver according to MS best practices & using repeatable IP. ​
• Accelerate Business Value of overall Security adoption by improving security posture and ensuring that the solution exhibits “Secure by Design” framework, such as high-performance levels, security, scalability, maintainability, appropriate reusability, and reliability upon deployment.

Technical Leadership​

• Learn It All – Align individual skilling to team/area demands & Customer Success goals​.​
• Accelerate customer outcomes - Share expertise, contribute to IP creation & re-use to accelerate customer outcomes. 
• Run Architectural Design Session to build a plan for implementing the solution – governing design in line with customer business goals and their technical environment. Outcome is consensus on solution design and next steps toward production.
• Collaborate and orchestrate with other Cloud Solution Architects and MS stakeholders including FastTrack, partner, and Microsoft Consulting in developing complex end-to-end Enterprise solutions with the Microsoft Security platform.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field
• 5+ years experience in cloud security technologies
• Business Value: The ability to convey the business need and value of proposed solutions, plans, and risks to stakeholders and decision makers. This includes the ability to persuade and inform based on facts and alignment with goals and strategy