Cloud Solution Architect Director - Data&AI at Microsoft

Qualifications

Required Qualifications (RQs)      

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting 

OR equivalent experience 

• 3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers.  

Preferred Qualifications (PQs) 

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting 
• OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting 

OR equivalent experience 

• 6+ years experience working in a customer-facing role (e.g., internal and/or external). 
• 6+ years experience leading technical projects, teams, or functions 
• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications) 
• 5+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers 

Responsibilities

• You will build and grow healthy teams through talent management, diversity and inclusion, coaching, and career development. Inspire and foster a culture of customer-centricity and consumption, adoption and use through collaboration with peers and extended teams. 
• You will develop a team that incorporates a mix of expertise across key workloads and lead them through changes using the Demonstrated Capability Framework
• You will lead your team to deliver positive Customer Satisfaction, and coach them to become trusted advisors to customers and partners, by leveraging Azure Infrastructure services to operate AI solutions on a scale, and expertise to enable defined Customer Success Plan outcomes. Coach the team to provide feedback & insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement and AI Innovation. 
• As the cloud-consumption leader in the field for your Area, owning the business and results you will be the vocal leader and customer champion in your Area with both local and corporate leadership to elevate cloud adoption issues and accelerate resolution.
• You will empower your team to win and accelerate application and AI innovation projects to production, including guidance on architectural design, required services to operate AI solutions at scale, including Infrastructure, Data, Networking, Security, and Management, technical recommendations, blocker escalations and technical resource orchestration and engage with the area’s most strategic customers as executive sponsor to accelerate digital transformation journey and help customers build microservices architectures with scalable databases to capture innovation. Drive team accountability to ensure revenue and business metrics are achieved. 
• You will lead your team to utilize “Well-Architected” framework, such as prominent levels of performance, security, scalability, maintainability, and appropriate reusability and reliability with an emphasis on Networking, Zonal/multi-region, and Security. Partner with all required Microsoft stakeholders in the subsidiary to land and drive CSA role clarity, account coverage, project assignment and effective cross-team collaboration.
• You will foster a continuous self-learning culture and drive technical intensity, driving team to enable customers to realize desired business outcomes, including innovation and model impactful community engagement and coach team to contribute to repeatable Intellectual Property (IP)