Cloud Support Engineer - Networking at Amazon

Job summary
We are seeking talented engineers, skilled in Networking, who are not constrained by how “things are usually done”.

On a typical day, cloud support engineers might deep dive to root cause a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues.

You'll be part of a world-class team, in a dynamic environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and support systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You'll become skilled at cloud platform diagnosis, response, measurement, and automation. You will measure your success and it will be visible.

BASIC QUALIFICATIONS

• Demonstrated proficiency in Networking
• Excellent oral and written communication skills
• Strong customer focus
• Strong multi-tasking skills

PREFERRED QUALIFICATIONS
These qualifications are optional, but please highlight them on your resume if you have them:

• Bachelor’s degree in Information Science / Information Technology, Computer Science / Engineering or a related field
• Some programming / scripting experience (Bash, Java, Perl, Ruby, Python)
• Experience managing full application stacks from the OS up through custom applications.