Club-V Coach at Virgin Active South Africa

Your Purpose...

• To maintain a quality product, delivering great classes and member service.
• To ensure that children are kept entertained and active for the duration of their visit to Club-V and are supervised at all times.
• To effectively manage the 2 consecutive hour rule in Club-V Max.
• To effectively manage sales budgets and targets – equal to or greater than 100%.
• To competently know and adhere to all emergency procedures.
• To ensure all operating standards are met and to have knowledge of all operating standards.
• To actively maintain a clean and safe environment according to Health and Safety Standards and Brand Standards.

Your Duties and Responsibilities...

• To ensure that children are kept entertained and active for the duration of their visit and are supervised at all times.
• To ensure the delivery of activities and camps are of a high standard and are well prepared.
• To ensure that participation stats are logged after each class and bookings are completed for holiday camps.
• To ensure that access stats are timeously loaded on LSR.
• To effectively manage sales budgets and targets – equal to or greater than 100%.
• To ensure that sales administration is in place to avoid expiring contracts.
• To proactively sell Club-V Max to prospective members and get referrals from guests, birthday parties and holiday camps.
• To ensure that all relevant member documentation is received and cards are issued with photographs taken.
• To ensure that complaints are dealt with effectively and confident feedback is given within 24 hours.
• To be able to provide examples of planned activities and activity rosters.
• To maintain control of the Club-V Max environment.
• To report any incidents immediately to the MOD/Club-V Manager.
• To control stock within Club-V Max, including toys, arts and crafts, consumables, cleaning aids etc. using the relevant checklists.

Our Minimum Requirements...
 

We can’t live without…

• A recognized Fitness Qualification
• A Clear Criminal Check
• Up to date First Aid Training
• Up to date in-house Club-V Training
• Up to date Active Play Training
• Presentation skills
• Group programming skills and able to execute a plan
• Ability to conduct group classes for children
• Able to work on Excel, Word and PowerPoint
• Communication and motivational skills
• Coaching and feedback skills
• Affinity for children
• Ability to entertain children
• Able to conduct physical games and activities with confidence
• Able to set-up and manage timetables
• Able to learn and implement new juniors programmes.