Cold Call & Client Engagement Specialist at Red September

About the job

• Are you an energetic, professional, and goal-driven individual with exceptional telephone skills? Do you thrive on securing meetings with high-level decision-makers and want to be rewarded for your success? If yes, we have an exciting opportunity for you to grow with us!

Role Overview:

• We are seeking a highly skilled Cold Call & Client Engagement Specialist to work alongside our Business Development Manager. Your primary focus will be to secure appointments with prospective clients and play a pivotal role in expanding our agency's client base.

Key Responsibilities:

• Proactively contact prospective clients (Marketing Directors, CEOs, and Brand Managers) over the phone.
• Secure high-quality appointments for the Business Development Manager.
• Manage and update leads and activity tracking using Pipedrive CRM.
• Generate and send marketing reports to potential clients, such as SEO and website performance insights.
• Identify business opportunities by targeting the right businesses at the right time.
• Follow up on leads and marketing reports to secure meetings.
• Ensure professional, fluent, and engaging communication in both Afrikaans and English.

Skills & Experience Required:

• Exceptional telephone communication skills.
• Previous call centre experience with a proven track record of success.
• Strong understanding of digital marketing and advertising principles.
• Tech-savvy and comfortable working with CRMs (experience with Pipedrive preferred).
• Fluent in both Afrikaans and English.
• Professional, persuasive, and confident demeanour when engaging with decision-makers.
• Strong organizational and follow-up skills.