Over the years, WNS Global Services SA (Pty) Ltd has built a reputation as an industry leader, partnering with globally leading companies to deliver best-in-class BPO services within their respective fields of operations.
We have won numerous industry awards by delivering world-class Business Process Outsourcing (BPO) services to major local and internationa...
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Essential Customer service duties and responsibilities generally include answering phone calls and emails, responding to customer questions and complaints.
Agents are also responding to complaints from the social media platform.
2 years customer service experience
Call Center experience
Excellent communication skills
Telephone Etiquette
Strong written communication skills
Qualifications
Essential
Matric
Fluent in English Preferred
Contact centre qualification and customer care
Computer literacy in order to operate customer related information systems
Gmail
Yahoomail