Collections Specialist at Mimecast

What You'll Do:

• Day-to-day operations for unapplied/short payments, customer disputes and building customer relationships
• Refine strategies to improve collection effectiveness and streamline A/R processes improving DSO
• Partner with Sales, Account Management, Channel Partner and Legal teams maintain positive customer relationships while enforcing payment discipline.
• Collaborate with the Billing team to ensure billing accuracy, timely dispute resolution, and compliance with contract terms.

What You'll Bring:

• Proven ability to challenge the status quo and drive improvement through change.
• Excellent organizational skills, adept at multi-tasking and delivering high-quality work within deadlines.
• Ability to review and analyze reporting data accurately to identify trends, discrepancies, and opportunities for improvement
• Excellent communication and negotiation skills
• Analytical skills and ability to ask insightful questions
• Experience with ERP systems and AR Management tools (NetSuite experience preferred

Qualifications:

• Bachelor's Degree in Accounting, Finance, or related field