Mimecast’s mission is to make business email and data safer for more than 16,200 customers and millions of employees worldwide. Founded in 2003, Mimecast's cloud-based security, email archiving and email continuity services protect and deliver comprehensive low-risk email management with a fully-integrated subscription service. Mimecast helps reduces the c...
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Accounting is looking for a Collections Specialist to assist the AR function. This role is responsible for timely collections, working with efficient processes to minimize bad debt, and collaborating cross-functionally with internal teams and external customers. The ideal candidate will thrive in a fast-paced environment, and excel at building and maintaining effective working relationships both within the organization and with customers.
What You'll Do:
Day-to-day operations for unapplied/short payments, customer disputes and building customer relationships
Refine strategies to improve collection effectiveness and streamline A/R processes improving DSO
Partner with Sales, Account Management, Channel Partner and Legal teams maintain positive customer relationships while enforcing payment discipline.
Collaborate with the Billing team to ensure billing accuracy, timely dispute resolution, and compliance with contract terms.
What You'll Bring:
Proven ability to challenge the status quo and drive improvement through change.
Excellent organizational skills, adept at multi-tasking and delivering high-quality work within deadlines.
Ability to review and analyze reporting data accurately to identify trends, discrepancies, and opportunities for improvement
Excellent communication and negotiation skills
Analytical skills and ability to ask insightful questions
Experience with ERP systems and AR Management tools (NetSuite experience preferred)
Qualifications:
Bachelor's Degree in Accounting, Finance, or related field
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