Commercial Director M/F at Africa's Global Logistics (AGL)

Job Purpose:

• To develop, lead and manage all commercial activities of the business. To develop and implement an innovative, growth-focused commercial strategy, focusing primarily on new product areas and emerging markets. To ensure that profitable business growth is accelerated, and that commercial success is achieved.

Job Function:

• Directly managing the commercial team
• Functionally managing the Head of Front Office (Gauteng & KZN) and Sales Manager (PE)
• Developing and implementing the commercial strategy for the business, aiming to accelerate growth
• Conducting market research and analysis to create detailed business plans on profitable commercial opportunities to grow revenue and market share
• Developing and maintaining an excellent understanding of the key customers/target audience to ensure their needs are met and their business is retained
• Working closely with the Head of Front Office to manage key customers (existing and new), thereby improving turnover and profitability
• Collaborating with and coordinating diverse teams (marketing, sales, customer service, etc.)
• Reviewing existing products, services, and markets
• Undertaking market research and analysis and producing business plans/recommendations (including all associated costs and forecasted revenue)
• Reviewing and assessing the potential to develop strategic partnerships with sector specialists
• Assessing the risks to the business of any new commercial opportunities
• Ensuring regular reviews with customers to ensure needs are met and excellent customer service is achieved
• Representing the company externally (e.g., networking events, conferences, exhibitions) to enhance and strengthen the company's profile
• Maintaining awareness of external factors (competitors, government initiatives, legislation) impacting the business
• Communicating with all major stakeholders (internal and external) to achieve business objectives
• Collating and analyzing business data related to all commercial activities
• Ensuring all commercial activities meet or improve on budget, cost, volume, and efficiency targets (KPIs)

Additional Responsibilities:

• Maintain effective coordination with sales, marketing, and executive teams
• Plan and execute both short- and long-term revenue strategies
• Assist in setting financial targets and budget development and monitoring

Profile

Minimum Education and Experience Requirements:

• Educated to degree level
• Strong leadership skills and experience
• Credible and confident communicator (written and verbal) at all levels
• First-class presentation skills
• Ability to build strong external relationships
• Expert negotiating and influencing skills
• Innovative with entrepreneurial flair
• Proven strategic aptitude and ability
• Ability to influence at a senior level
• Tenacious and results-driven with sound business judgment
• Passionate about achieving high levels of excellence
• Highly energized and motivated with a high level of commitment
• Commercially astute and customer-focused
• Hands-on approach with a “can-do” attitude
• Excellent organizational and time management skills