Fresh Openings at Africa's Global Logistics (AGL)

Job Purpose

• The Technical Supervisor is responsible for coordinating and supervising the maintenance, servicing, and repair of port equipment and facilities to ensure optimal operational availability. The role includes oversight of Mobile Harbour Cranes (MHC), Reach Stackers, Forklifts, and other port-related operational equipment.
• The Technical Supervisor will work closely with equipment manufacturers, suppliers, and authorised service providers to arrange preventative maintenance, servicing, and major repairs. The role also includes conducting basic troubleshooting and minor repairs where applicable, while ensuring that specialised maintenance and major technical work are carried out by approved service providers or the equipment manufacturer.
• The position supports operational continuity by ensuring maintenance activities are properly coordinated, documented, and conducted in compliance with safety standards.

Key Responsibilities
Maintenance Coordination

• Coordinate and supervise the servicing, maintenance, and repair of Mobile Harbour Cranes (MHC), Reach Stackers, Forklifts and other port operational equipment.
• Ensure preventative maintenance schedules are implemented and adhered to.
• Monitor equipment condition and identify maintenance requirements to prevent operational downtime.

Supplier and Contractor Liaison

• Liaise with equipment manufacturers, suppliers, and authorised service providers to arrange servicing, inspections, and repairs.
• Coordinate the attendance of technicians and contractors for specialised maintenance activities.
• Supervise contractor activities to ensure work is performed according to required technical and safety standards.

Technical Support and Minor Repairs

• Conduct basic troubleshooting and minor repairs where possible to minimise equipment downtime.
• Assist with diagnosing technical faults and escalate complex technical issues to relevant service providers.

Maintenance Records and Reporting

• Maintain accurate maintenance records, service reports, and equipment history documentation.
• Track preventative maintenance schedules and ensure services are conducted on time.

Spare Parts and Maintenance Stores

• Monitor the availability of critical spare parts and consumables required for maintenance activities.
• Coordinate with the procurement department regarding spare parts requirements and replenishment.

Safety and Compliance

• Ensure all maintenance activities are conducted in accordance with company safety policies and procedures.
• Promote safe working practices and ensure contractors comply with safety requirements.

Operational Support

• Maintain communication with operations teams regarding equipment availability and maintenance planning.
• Support initiatives aimed at improving equipment reliability and reducing operational downtime.

Profile
Minimum Requirements

• Technical Diploma or relevant qualification in Mechanical, Electrical, or Engineering disciplines.
• Minimum 5 years' experience in heavy equipment maintenance, preferably within port operations, container terminals, or industrial equipment environments.
• Experience working with Mobile Harbour Cranes (MHC), Reach Stackers, or similar heavy port equipment will be advantageous.
• Experience coordinating with equipment manufacturers (OEMs) or external maintenance contractors.
• Ability to conduct basic fault finding and minor repairs.
• Good communication and coordination skills.
• Ability to read and interpret technical manuals and maintenance documentation.

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Job Purpose:

• The Train Driver is responsible for the safe and efficient operation of various types of trains and locomotive systems, including airbrake, vacuum, high speed, heavy haul, and passenger trains. The role involves ensuring that freight and cargo reach their destinations in optimal condition and on time, meeting customer satisfaction. The role requires significant skill, attention to detail, and a thorough understanding of train operations, signaling systems, and safety protocols.

Operation of Trains:

• Train drivers manage the controls of the locomotive to start, stop, and operate trains at varying speeds.
• They must be able to monitor and respond quickly to changing conditions on the tracks.

Adhering to Schedules:

• Maintaining strict adherence to schedules is crucial in the railway industry.
• Train drivers must ensure timely departures and arrivals while being alert to any delays, route adjustments, or operational changes.

Inspections and Safety Checks:

• Before departing, drivers conduct pre-trip safety checks to ensure the train is in proper working order.
• This may involve inspecting equipment, brakes, and other vital components of the locomotive.

Monitoring Signals and Communications:

• Train drivers must continuously monitor signals and communicate with dispatchers or traffic control centers to maintain safety. They must have a solid understanding of signalling systems and procedures for working in both regular and emergency situations.

Handling Emergencies:

• In the event of an emergency, whether it be a mechanical failure or an obstructed track, train drivers must follow established protocols to ensure the safety of passengers and cargo.

Record Keeping:

• Drivers are responsible for maintaining accurate records of their journey, including speed, fuel usage, and any incidents that may occur during transit. This documentation is essential for operational efficiency and safety compliance.

Customer Interaction:

• For passenger trains, drivers may also interact with passengers, answering questions and providing information about the journey, ensuring a positive travel experience.

Profile

Minimum Education and Experience Requirements:

• Grade 12 (Matric) is the basic requirement preferably with Mathematics and Physical Science
• You must be at least 21 years old to perform train driver or train control duties according to rail safety regulations
• Railway operations or train driving qualification
• Good vision and hearing
• Good mental health and concentration
• Physical fitness
• Minimum height of about 1.6 m
• Ability to lift heavy objects
• Psychometric and psychomotor tests (reaction time, coordination, etc.)

Technical Skills:

• An understanding of mechanical systems, basic mathematics for timing and scheduling, and a familiarity with technology used in train operations.
• Strong verbal communication skills are essential for reporting and adhering to safety protocols and interacting with team members.
• Train drivers must be detail-oriented, as even minor oversights can have serious consequences in this role.
• The ability to think quickly and make decisions under pressure, especially in emergency situations.

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Job Purpose:

• Train Assistant positions is a critical entry-level role within the organization's operations. This position offers a comprehensive training pathway for those seeking a career in the railway transport sector. As part of a dynamic team, the Train Assistant will work closely with the Train Driver to ensure that freight and cargo are transported safely and efficiently across the rail network. The primary purpose of this role is to assist in the safe handling and operation of various types of trains, from airbrake and vacuum to high-speed, heavy haul, and passenger trains. The position also emphasizes compliance with safety standards, operational efficiency, and customer satisfaction.

Job Function:
Key Responsibilities:

The Train Assistant plays a vital role in ensuring that rail operations run smoothly and safely. Below are the main responsibilities associated with the position:

Sign On and Duty Allocation

• The first task of the day involves signing on at the designated workplace and receiving a duty allocation for the shift. The Train Assistant will be required to determine which locomotive needs to be prepared for operation, ensuring all necessary equipment is obtained and placed on the locomotive. This includes checking and supplementing prescribed equipment and cleaning the working area to maintain high safety standards.

Locomotive Preparation

• One of the key duties of a Train Assistant is assisting with the preparation of locomotives for service. This includes ensuring that the locomotive is in good working condition, that the equipment is correctly placed, and that all necessary pre-trip checks are conducted. This includes assisting with the startup of the locomotive, performing brake tests, and ensuring the locomotive is coupled properly.

Communication Equipment Setup

• Effective communication is crucial in the smooth operation of trains. The Train Assistant will be responsible for ensuring that communication equipment, such as radios, handsets, walkie-talkies, or telemeters, is properly set up, tested, and fully functional. This ensures that there is clear communication between all members of the train crew, including the Train Driver, and helps in the management of train operations.

Pre-Trip Preparation

• Before departure, the Train Assistant is tasked with ensuring that the entire train, including the locomotives and wagons, is roadworthy and complies with safety standards. This includes attaching or detaching vehicles according to the work order, mounting telemeters where necessary, and ensuring that train indicators are mounted and functioning correctly. The assistant will also participate in conducting brake tests in collaboration with the Train Driver.

Shunting Activities

• Shunting refers to the movement of locomotives and wagons within sidings or stations.

Profile
Key Responsibilities:
Shunting Activities

• Train Assistants are responsible for assisting with shunting activities by obtaining work orders, placing or removing trucks as per the directives, and updating the vehicle list. Shunting is an essential aspect of rail operations and requires precision and attention to detail to avoid disruptions.

Assisting the Train Driver

• Throughout the journey, the Train Assistant is expected to support the Train Driver in ensuring the safe and efficient movement of the train. This involves observing signals, patrolling locomotives, resetting locomotive trip-outs, and ensuring that the train runs smoothly without delays. In case of incidents or emergencies, the Trainee Train Assistant will play an active role in protecting the train and assisting the Train Driver in managing the situation.

Adherence to Safety Standards

• Safety is a paramount concern in the railway industry, and the Train Assistant is expected to comply with all laid-down safety instructions and procedures. This includes ensuring personal safety and the safety of others in the crew, passengers, and freight, in accordance with health and safety regulations.

Feedback and Reporting

• The Train Assistant is required to provide accurate feedback to the Train Driver regarding any incidents or deviations along the route. This ensures that any issues are addressed promptly and that there are no disruptions in service. Additionally, the assistant will be required to complete the Train Journal and submit it to the Section Manager for processing at the end of each shift.

Administrative Duties

• While the primary focus of the role is operational, Train Assistants will also be involved in administrative tasks. These duties include completing necessary documentation, ensuring proper record-keeping, and ensuring that all tasks are carried out in a timely and accurate manner.

Minimum Education and Experience Requirements:

• A minimum of Grade 12 with Mathematics and/or Physical Science. This ensures that the candidate has a solid foundation in essential subjects that are relevant to the technical and safety aspects of the role.
• The candidate must be willing to undergo periodic medical surveillance and safety behavioural risk assessments throughout the selection process and at regular intervals thereafter (annually).
• The candidate must meet the physical fitness requirements, which include tests for hearing, vision, mental fitness, and overall physical health. This is essential to ensure that the candidate can perform the physical demands of the role.
• A minimum height requirement of 1.6 meters is stipulated, as this ensures the individual can effectively operate and manage the equipment on the trains.
• The candidate must undergo psychomotor ability assessments, which are typically evaluated through the Vienna Testing System (VTS) to assess coordination and reaction times.

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Job Purpose:

• Ensure all estimate requests are completed and submitted within the required time and covering all scopes of work.
• Support internal and external project activities and translate customer needs into a comprehensive and competitive response to ensure that AGL is awarded the business.

Job Function:
Summary of Job Function:

• Assist Internal and external sales on all modes of transport by receiving and handling RFQ (request for quote and RFI (request for Information) from prospective and current customers.
• Negotiate rates with AGL preferred subcontractors in accordance with the scope of work and Incoterms.
• Assist with obtaining information from AGL subcontractors and network in order to provide the customer with the best solutions for the required scope of work.
• Gather requirements from the customer, suggest alternative methods, contingencies, insurance cover and routing etc. and transfer successful sales to the Middle Office.
• Assist team with commercial visits to customers whenever needed to explain the rates offer and work method i.e., Scope of Work.
• Keep all rates & the validity on file for reference purposes with middle office & customers.

Rate procurement, Quotation Module & Estimates

• Handle required rate negotiations with AGL subcontractors. Should we need more aggressive pricing the Estimator must involve the Head of Middle Office for Road, Sea/Air freight Solutions.
• Conduct rate analysis to identify best rate (price and quality).
• Generate estimates on the AGL Group quotation model or the prescribed Customer schedule.
• Submit estimates in accordance with approved rates, showing a comparison between the buying and selling rates to determine the Gross Margin percentage.
• Monitor success of estimates and tenders submitted and update the quotation module.
• Complete reporting requirements where required.
• Ensure destination Country Import Procedures and regulations are taken into account when preparing the rate offer.
• Clearly define Terms and conditions, Rate Validity and Rate of Exchange used for each country in the rate offer.

Profile
Key Tasks and Responsibilities

• Create and send accurate estimates as requested by clients and agents, sourcing relevant rates.
• Ensure that all quotes are registered on quotation module & the outcomes of quotes are updated. on a weekly basis with regards to accepted, in progress, lost, sent and to follow up.
• Hand all new business over to operations. The handover to include the completed estimate, rate sheet/ work sheet and the original customer enquiry and all other relevant documentation.
• Ensure all buying and selling rates are logged and instructions have been provided in writing on which subcontractors / AGL office the rate offer is based on.
• For long term projects a meeting is to be set up between Project Estimator, Commercial Manager and Operations. Depending on the Scope of Work i.e., once off this can be done via email.
• Compile the rate offer for Project Tenders in accordance with a Tender Rate template or customer supplied template. This rate template must be allocated a AGL Quotation reference number and be uploaded into the system.
• Ensure that estimate requests from new clients that are not registered on the AGL system are sent to the Commercial team as leads.
• Ensure that existing client contact details are correct and up to date in the Quotation module.
• Assist other sections, when required, with identifying suitable hauliers for specific work they may be quoting on.
• Ensure that records are kept of rates to ensure competitive mark-ups are applied and negotiate best rates with the airline and shipping lines, road transporters and any other relevant service provider required
• Any other delegated tasks deemed as reasonable as assigned by the reporting manager

General

• Deal Directly with customers either by telephone or electronically
• Obtain and evaluate all relevant information to handle enquiries
• Understand Incoterms and various shipping terminology
• Assessing viability of business, negotiating rates, planning of scope of work
• Compile estimates according to projects/ shipment and customer /AGL requirements
• Planning response, rate negotiation, and quoting on tenders for projects
• Ensure total accuracy of all quotations submitted (to be signed off by relevant BU Managers - amounts above individual assigned value or where deemed appropriate)
• Ensure all quotations are carried out profitably
• Negotiations to be based within the AGL approved vendor lists and on quality of the service offered, as well as cost
• Communicate and coordinate with relevant internal departments
• Liaise and communicate with AGL network regularly
• Handling of general administrative tasks
• Create a positive relationship with customers and ensuring the interaction the customer has with the business is an efficient satisfying experience
• Maintain good communications with operational and administrative staff internally

Minimum Education and Experience Requirements:

• Matric
• 3 years estimates exp

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Job Purpose:

Successfully co – ordinate all client shipments from start to end (North & South bound).

• Client Liaison, requirements, queries, changes, orders, rates, tracking positions, delays etc.
• Follow up on vehicle delays including border problems till truck offloads
• Loading instructions from clients, including making orders/maps for drivers to load and ensure that vehicle details/driver details are sent to clients.
• Loading driver instructions, ensure driver is briefed were to load and OBE's needed.
• Ensure vehicle depart to the loading point and border
• Assist driver with queries telephonically, or through order number queries or barcodes.
• Allocate vehicles once they are signed out of the workshop.
• Request documents from clients.
• Handover documents to dispatch to do the necessary to ensure vehicles are dispatched.
• Ensure file have correct rates and details.
• Ensure costing of north and south bound files is done for accounts department.
• Request orders from Sasol for trucks to load in Secunda, updating renaissance system
• Monitor and prepare loading instructions in advance for loading at Sasol Secunda (Sulphur) or any other client.
• Daily monitor and prepare barcodes for vehicles to load in Sasol Secunda using the Sasol Renaissance system.

Profile

• Monitor submission of driver trip payments on internal information system.
• Monitor the completion of outgoing driver worksheets and diesel order.
• Monitor driver advances, refunds etc. Petty cash control.
• Assist in the daily load planning spreadsheet in the absence of Operations Manager.
• Monitor and report on fleet efficiencies, i.e. borders, loading and offloading delays.
• Monitor and Report on data within Carlo1.
• Review and Monitor tracking reports to customers.
• Update TMS & tracking with relevant documentation.
• Corridor coupons and fumigation orders
• Receiving south bound documents (PODs, toll slips and parking slips)
• Ensure documents are sent to the border posts.
• Any other delegated tasks deemed as reasonable and as assigned by the reporting manager

Minimum Education, Experience Requirements & Core Competencies:

• Matric
• Road Transport qualification or any relevant course qualification is an advantage.
• Minimum of 1-3 years' experience as a road controller in a s similar environment.
• Excellent communication, interpersonal and client liaison skills
• Computer literate
• A thorough knowledge of local and cross border transport and logistics

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Job Purpose

• To support the organisation's Safety, Health and Environmental (SHE) compliance by assisting with workplace inspections, hazard identification, incident reporting, and safety monitoring. The role supports the implementation and maintenance of SHE systems and ensures employees adhere to safe work practices and legal requirements.

Key Responsibilities
Workplace Safety Monitoring

• Conduct routine workplace inspections to identify hazards and unsafe conditions.
• Monitor compliance with company safety procedures and safe work practices.
• Report safety concerns and risks to management.
• Assist with follow-up actions to ensure corrective measures are implemented.

Risk Assessment Support

• Assist management in conducting hazard identification and risk assessments.
• Support the review and updating of risk assessments when required.
• Monitor the implementation of control measures identified during risk assessments

Incident Reporting and Investigation Support

• Assist with the reporting and recording of accidents, incidents, and near misses.
• Support incident investigations by gathering information and documentation.
• Monitor implementation of corrective and preventative actions.

Compliance and Legal Support

• Assist with ensuring compliance with applicable safety legislation including the Occupational Health and Safety Act.
• Support the maintenance of SHE documentation and records.
• Ensure required safety notices, signage, and registers are maintained

Safety Inspections and Audits

• Assist with internal safety inspections and external safety audits.
• Compile inspection reports and track corrective actions.
• Monitor safety compliance across operational areas.

Safety Communication and Awareness

• Promote safety awareness among employees.
• Assist in conducting toolbox talks and safety briefings.
• Encourage employees to report hazards and unsafe conditions.

Emergency Preparedness

• Assist in coordinating emergency procedures and evacuation drills.
• Ensure emergency equipment is accessible and inspected.
• Support emergency response planning.

SHE Administration and Record Keeping

• Maintain records relating to incidents, inspections, and risk assessments.
• Support the preparation of SHE reports for management.
• Maintain registers for PPE, inspections, and safety activities.

Profile

Minimum Requirements

• Grade 12 (Matric)
• SHE Representative or Safety training certificate
• Basic knowledge of the Occupational Health and Safety Act
• SAMTRAC certification would be considered an added advantage
• Emergency response training, First Aid, Fire Fighting and Evacuation Planning.
• 2–3 years experience in a safety or operational environment
• Knowledge and prior experience within a Port Environment preferred.

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Job Purpose:

• To develop, lead and manage all commercial activities of the business. To develop and implement an innovative, growth-focused commercial strategy, focusing primarily on new product areas and emerging markets. To ensure that profitable business growth is accelerated, and that commercial success is achieved.

Job Function:

• Directly managing the commercial team
• Functionally managing the Head of Front Office (Gauteng & KZN) and Sales Manager (PE)
• Developing and implementing the commercial strategy for the business, aiming to accelerate growth
• Conducting market research and analysis to create detailed business plans on profitable commercial opportunities to grow revenue and market share
• Developing and maintaining an excellent understanding of the key customers/target audience to ensure their needs are met and their business is retained
• Working closely with the Head of Front Office to manage key customers (existing and new), thereby improving turnover and profitability
• Collaborating with and coordinating diverse teams (marketing, sales, customer service, etc.)
• Reviewing existing products, services, and markets
• Undertaking market research and analysis and producing business plans/recommendations (including all associated costs and forecasted revenue)
• Reviewing and assessing the potential to develop strategic partnerships with sector specialists
• Assessing the risks to the business of any new commercial opportunities
• Ensuring regular reviews with customers to ensure needs are met and excellent customer service is achieved
• Representing the company externally (e.g., networking events, conferences, exhibitions) to enhance and strengthen the company's profile
• Maintaining awareness of external factors (competitors, government initiatives, legislation) impacting the business
• Communicating with all major stakeholders (internal and external) to achieve business objectives
• Collating and analyzing business data related to all commercial activities
• Ensuring all commercial activities meet or improve on budget, cost, volume, and efficiency targets (KPIs)

Additional Responsibilities:

• Maintain effective coordination with sales, marketing, and executive teams
• Plan and execute both short- and long-term revenue strategies
• Assist in setting financial targets and budget development and monitoring

Profile

Minimum Education and Experience Requirements:

• Educated to degree level
• Strong leadership skills and experience
• Credible and confident communicator (written and verbal) at all levels
• First-class presentation skills
• Ability to build strong external relationships
• Expert negotiating and influencing skills
• Innovative with entrepreneurial flair
• Proven strategic aptitude and ability
• Ability to influence at a senior level
• Tenacious and results-driven with sound business judgment
• Passionate about achieving high levels of excellence
• Highly energized and motivated with a high level of commitment
• Commercially astute and customer-focused
• Hands-on approach with a “can-do” attitude
• Excellent organizational and time management skills

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Job Purpose:

• Estimates main function is to ensure all estimate requests are completed and submitted within the required time scope.

Job Function:

• Deal Directly with customers either by telephone or electronically
• Obtain and evaluate all relevant information to handle enquiries
• Negotiate rates and compile estimates according to shipment requirements
• Assessing viability of business, negotiating rates, planning of scope of work and presenting tenders to clients
• Ensure total accuracy of all quotations submitted (to be signed off by relevant BU Managers)
• Ensure all quotations are carried out profitably
• Quotation negotiations to be based on quality of the service offered, as well as cost
• Communicate and coordinate with internal departments
• Handover shipments to internal departments – interface essential
• Liaise and communicate with AGL network regularly
• Negotiating rates with nominated and approved third parties upon request from client and AGL network
• Handling of general administrative tasks
• Complete handovers to operations for new business and existing as per the SOP
• Create a positive relationship with customers and ensuring the interaction the customer has with the business is an efficient satisfying experience.

Rate procurement & Estimates

• Sea and air freight rate negotiations with suppliers. Should we need more aggressive pricing the estimator must involve the European route Development Manager or the Head of Sea/Air freight
• Rate analysis to identify best rate (price and quality)
• Generating of estimates in accordance with approved rates
• Submitting estimates in accordance with approved rates
• Submitting estimates in line with target deadlines
• Monitor target deadlines with the aim of not missing specific deadlines
• Monitor success of estimates and tenders submitted
• Complete reporting requirements as required
• Maintain good communications with operational and administrative staff internally

Profile

Key Tasks and Responsibilities

• As requested by clients and agents, source relevant rates, create and send accurate estimates
• Quotes will include all modes of transport
• Ensure that all quotes/ outcomes of quotes are registered on quotation module on a weekly basis
• All new business must be handed over to operations. The handover to include the completed estimate, rate sheet/ work sheet and the original customer enquiry
• Ensure that all quotes received from Sales and transporters are updated in the rate sheet
• Compile Tenders for projects
• Client servicing: Ensure regular communication with clients to ensure they are happy with AGL's service provided to them
• Concerto updating for all estimates and tenders sent to clients
• Ensure that contact details are correct and up-to-date. When required, assist external sales with identifying suitable hauliers for specific work they may be quoting on
• Ensure that records are kept of rates to ensure maximum mark-ups are applied and negotiate best rates with the shipping lines. Ensure operations are updated with the relevant shipping lines to be used and their buy rates
• Follow-up phone calls/ e-mails to be made to ensure quotations module is up to date with regards to accepted, in progress, lost, sent and to follow up
• Any other delegated tasks deemed as reasonable as assigned by the reporting manager

Minimum Education and Experience Requirements:

• Matric
• 2 years estimates experience
• 2-5 years' experience in freight forwarding air/ road, sea cargo