Commercial Underwriter (GGI) at Guardrisk

Role Purpose

• The Underwriter will be responsible for writing new business, providing renewal terms, technical and claims advice, and liaising with brokers within the agreed mandate limits as determined by the Product Manager / Underwriting Executive.

Requirements

• Bachelor degree and/or equivalent NQF Level 7 qualification in general insurance.
• FAIS compliant
• RE5 Short Term (Commercial and Personal Lines)
• At least 3 - 5 years’ experience in commercial underwriting or sales
• Technical knowledge on the underwriting of Non-Motor and Motor Commercial risks

Duties & Responsibilities

• Careful risk selection in line with our commercial strategy
• Quoting and writing new business
• Knowledge of facultative placements
• Ensure all risks are written within our Treaty limits
• Ensure no declined risks are accepted or renewed
• Renewal process - Conduct the policy renewal process, offering renewal terms after analysing claims history
• Credit control, matching cash, invoicing
• Corrective action on badly performing clients
• Maintaining an acceptable loss ratio
• Maintaining and building relationships with brokers
• Maintain, monitor and continually improve service levels
• Build and maintain internal and external relationships with all key stakeholders
• Deliver product solutions to meet the client’s needs
• Handle all broker queries, complaints and problems
• Refer problems to relevant department, where necessary
• Escalate problems or complaints where necessary
• Develop and maintain exemplary broker service relationships
• Feedback evolving client needs and industry trends to business
• Suggest new products and or product enhancements to address changing client needs
• Ensure competitive pricing structure while maintaining loss ratio’s
• Take adequate underwriting action to correct underperforming clients such as increasing premiums, excess payments, deductibles and or terminate relationship

Competencies

• Business acumen 
• Collaborative 
• Analytical 
• Good networking skills