Communications Consultant at PwC South Africa

Key Responsibilities  

Digital Communications services: 

• Develop clear, engaging, and audience-appropriate messages for digital channels, including the PwC Africa website, social media and other platforms. 
• Collaborate with internal teams, including marketing, to ensure messaging aligns with PwC’s broader objectives and brand guidelines. 
• Assist with planning, writing, and editing digital content, ensuring quality, consistency, and alignment with PwC’s tone and voice. 
• Support leadership profiling and contribute to PwC’s positioning on social media, working alongside senior communications staff. 
• Assist in managing content calendars and scheduling posts to maintain consistent communication across digital platforms. 
• Apply basic SEO principles to web content to improve online visibility and engagement. 
• Support the integration of multimedia elements such as images, videos, and infographics into digital content, collaborating with creative teams as needed. 
• Identify and engage internal PwC advocates through platforms like Haiilo to help amplify PwC Africa’s digital messages. 

Internal Communications services: 

• Develop and implement internal content plans and write/edit a range of internal materials including staff emails, articles, newsletters, speeches, scripts and talking points. 
• Engage with internal stakeholders to shape key themes and messages and communicate them through appropriate internal channels. 
• Ensure consistent quality of internal communications. 
• Create innovative internal communications by exploring content, design, and channel options in collaboration with Africa CMD’s Digital Presence and Brand and Creative teams. 
• Develop content that encourages PwC Africa employees to support the firm’s strategy and growth ambition. 
• Identify and segment internal audiences and tailor communication plans to effectively engage each group. 
• Align all internal communications with PwC’s tone of voice. 
• Support internal change management initiatives through clear, transparent, and timely communication. 
• Plan and manage internal communications projects from brief to delivery, ensuring timelines, approvals, and outputs are effectively coordinated. 
• Assist in developing communications for internal events such as town halls, firm-wide briefings, and leadership webinars. 
• Collaborate with Human Capital other internal teams to support communications around people-focused initiatives and firm culture. 
• Leverage internal communication tools and platforms to distribute content and maintain strong engagement across the organisation. 
• Build and maintain key relationship with various internal stakeholders. 

Qualification & Experience 

• Excellent written communication skills, with the ability to craft clear, engaging, and tailored content. 
• Bachelor's degree in Communications, Journalism, Public Relations, or a related field. 
• Minimum of 3 years’ experience in communications. 
• Proven experience in digital marketing, digital content creation, and managing digital communication platforms. 
• Experience developing compelling content for internal stakeholders. 
• Experience collaborating with senior-level leadership to develop and deliver strategic communications content is preferred.