Communications Manager, South Africa at Uber

About the Role

• Responsible for telling the story of how Uber transform  the way people move around the cities. Working with the media and key external stakeholders, we explain the benefits of e-hailing and how we contribute to the communities by providing new opportunities for drivers and riders.

What You'll Do

• Help craft the voice of Uber across one of the most exciting, diverse, and high-growth country
• Develop and implement external communication strategies aligned with the company's objectives and values.
• Build and maintain relationships with key media contacts and industry influencers.
• Work collaboratively with other functions, including marketing, policy and business to amplify  brand and reputation campaigns
• Coach leadership on external communications strategies, make sure the communication team acts as a true partner to the business
• Collaborate with internal teams to ensure consistent messaging and brand voice across all external communication channels.
• Manage relationships with external vendors like PR agencies
• Act as a spokesperson for the organization, representing the company in media interviews and public speaking engagements.
• Measure and report on the effectiveness of external communication efforts, providing insights and recommendations for improvement.
• Be passionate for doing comms at Uber, where we get to shape the conversation around the future of mobility

What You'll Need

• 4-7 years of communication experience in consumer facing businesses with a proven track record of managing complex communications and issues management
• Strong media and influencer network, creative storytelling on digital
• Must bring experience as a spokesperson, with strong media relations know-how and expertise
• Experience doing comms in mobility, FMCG, consumer tech. Ideally, a combination of working in a globally matrixed organization and fast-moving smaller ventures.
• Team player