Community Field Officer at Anglo American

Job Description:
Social, Sustainability, & Environment.

Social license to operate: Planning Stage

• Identify the different stakeholders in the project's area of influence;
• Carry out the additional socio-economic diagnosis of the area;
• Raise relevant information to the area from secondary sources;
• Implement the social income action management plan;

Social license to operate: Procurement Stage

• Coordinate and conduct informational meetings with communities in the area of influence, social leaders, and local associations.
• Actively participate in monitoring and approaching identified stakeholders.
• Register and respond to complaints and claims received from different stakeholders and ensure that they are resolved as per the grievance mechanism.
• Mediate possible low to median disputes between the Anglo team and the community.
• Attend meetings with stakeholders, when required

Social license to operate: Maintenance Stage

• Coordinate and conduct informational meetings with communities in the area of influence, social leaders, and local associations.
• Execute the activities committed in the Social Strategy and/or programs of the social investment plan.
• Document and monitor the interactions and commitments established with the different stakeholders.
• Register, and respond to complaints and claims received from different stakeholders.
• Monitor the work zones to avoid any social incident that becomes a risk for the operations (i.e. accompaniment to the technical team in the field).

General Tasks

• To carry out a permanent follow-up to the Community alerts received;
• Support the gathering of information in the field for the elaboration of the different baselines, according to Angola regulations (e.g. social, environmental, flora and fauna, archaeology);
• Participate in the elaboration and analysis of socio-environmental diagnostic reports.
• Participate in the preparation of social investment plans;
• Identify social risks (both for the project and for the communities) and participate in the design of mitigation measures.
• Participate in the preparation and delivery of communication plans with key stakeholders;

Safety & Health

• Ensure compliance with all activities according to the company's SHEC policies;
• Consistent application of Safety & Health principles in all programs of work and take personal responsibility for the safety of self and others to ensure zero harm and elimination of fatalities 
• Act as a role model and reinforce a workplace culture where safety and health for the site are paramount.

People & Teams

• Provide necessary training to the different members of the team and communities;
• Be part of the purpose-led, high-performing culture within the discipline that is aligned with the company values, is inclusive, and promotes diversity.  
• Act as a role model and actively engage as a team member in all team processes.  
• Set clear and consistent expectations, encourage team members to challenge the status quo, and strive for improvements.  

Qualifications:

• Professional in one of the social academic areas: Social worker, Sociology, Anthropology, Political Science, Journalism, History, Psychology, Geography, Agronomical sciences; Communication, or any other related area.
• Desirable: Postgraduate in Community Relations and/or Social Management or a related subject.

 Role-specific knowledge:

• Experience with social assessment techniques.
• Practical experience of working at site level in developing economies, in a company, consultancy, or development institution.
• Experience in the extractive sector on green-fields exploration (highly desirable).
• Demonstrable knowledge of Angola's social environment and local communities.
• Desirable knowledge of GIS analysis (e.g. ArcGIS).
• People management skills that ensure a collaborative working environment.

Safety:

• Proactively identify the risks against the safety of your area, adheres to the most appropriate practices, and fervently promotes individual responsibility concerning safety.
• Knowledge of safety policies, procedures and the important role of consistently demonstrating required behaviors and championing safety values.
• Experience in community relations issues.
• Technical skills: Ability to apply the following skills at a defined level of proficiency required for the role

Ability to:

• Understand different socio-cultural backgrounds and their sensitivities.
• Engage with communities and stakeholders to build relationships based on trust.
• Deliver training and facilitate meetings.
• Demonstrate skill in the creation of briefing materials, and preparation of presentations.
• Demonstrate proven analytical skills and attention to detail.
• Demonstrate strong oral and written communication skills.
• Ability to articulate and deliver business value from social performance activities.
• Collaborate effectively with a multidisciplinary team.
• Effectively communicate in Portuguese and English.
• Desirable communication in one Angolan language.

Other requirements to perform the work effectively:

• Fieldwork as a key component of the role (field-based role with roster).
• Occasional travel to Luanda may be required.
• Fluent English would be advantageous.

Closing Date : 8th, April 2022