Complex Manager at Bidvest Prestige

ROLE PURPOSE

• To implement and manage an integrated Management solutions for Clients in accordance with the SLA and Obtain Profit Contribution By Managing Staff, Establishing & Accomplishing Business Objectives

MAIN OUTPUTS

• Responsible for driving integrated services and strategy for the Client
• Ensure delivery of efficient service as outlined in the Service Level Agreement (SLA)
• Implementation of an effective HSE, Quality & Risk Management system in accordance with Client needs
• Conduct daily audits on services rendered and ensure that prescribed work quality and standards are sustained
• Provide monthly horizontal feedback and variance explanations
• Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on services rendered
• Manage back to back SLA agreements with suppliers and contractors
• Monitor service providers’ (contractors) performance and effect corrective action on any deviations to the SLA
• Demonstrate and instill effective adherence to processes on infrastructure maintenance
• Explore and recommend innovative methods, based on best practices, in order to bring about cost-effective solutions
• Provide monthly reports and feedback on continued compliance to the SLA
• Building strategic relationships both internally and externally
• Manage staff performance & facilitate improvement through regularly monitoring performance & providing required coaching, support & feedback
• Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure
• Implement cleaner work schedules and evaluate and manage performance;
• Control and management of Company assets
• Manage direct expenses and overheads, and all factors affecting the profitable performance of the complex
• Achieve monthly non contractual revenue targets and ensure up selling on existing services

QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:

• National Diploma/Degree: Property Management, Project Management, Operations Management or related formal qualification
• SAFMA Certified facilities Supervisor
• Matric (Senior Certificate)
• Valid SA Driver’s License
• 5yrs relevant experience in CRM, Property Management & Financial Management
• CRM, Property Management & Financial Management
• MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level),PRP
• Knowledge of OHS Act, ISO 9001 Quality Management, Risk Management Systems, Property Law & Contractual Law

FUNDAMENTAL COMPETENCIES

• Initiative/Proactivity
• Deadline Driven & Highly Motivated
• Stress Tolerant
• Excellent Written Communication
• Supervisory Skills
• Subordinates Capacity Building
• Customer Focus
• Negotiation Skills
• Analytical Skills
• Planning/Scheduling/Objective Setting
• Teamwork & Partnering
• Relationship Building
• Interactive Reasoning
• Excellent Oral Communication

Deadline:21st July,2025