Compliance Analyst at FNB South Africa

Job Description

• Dear Future, Compliance Analyst
• The role requires you to ensure that compliance operational and reporting requirements are met within area of responsibility

Are you someone who can:

• Contribute to cost efficiencies through responsible utilisation of work-related resources.
• Build and maintain stakeholder relationships.
• Deliver customer service through adherence to quality service standards.
• Provide process content in order to get the operating procedures updated (Golden Rules).
• Use techniques such as brainstorming, document analysis, focus groups, workshops and prototyping to elicit complete and accurate business requirements.
• Validate documented requirements to ensure they match stakeholders understanding and obtain formal approval of the solution scope and the requirements to be implemented.
• Identify areas of improvement or opportunities in existing business processes and applications.
• Evaluate proposed requirements and solutions against business on objectives in the area and highlight concerns to the business unit of the planned change.
• Support ongoing efforts to check that the requirements are in line with business objectives.
• Assemble and document all test results.
• Assist in the coordination of user acceptance testing.
• Provide detailed feedback on whether the developed solution meets the defined business requirements.
• Utilise techniques such as business rule analysis, scope modelling, data modelling, process modelling, use cases scenarios and non-functional.
• requirements analysis to determine the detailed specifications.
• Document detailed functional and non-functional specifications as per the.
• defined standards in the business.
• Execute own work in accordance with the organisational values and code of ethics.
• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.
• Identify and escalate risk as normal part of work.
• Provide an efficient administration service through careful and timeous planning, reporting and updating of all related information.
• Log operational losses, report on the losses on a monthly basis and conduct loss reconciliations.
• Monitor risk processes to identify and report on possible risk where applicable.
• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
• Work with enhanced processes and procedures to maintain operational efficiencies.
• Deliver work in an accurate manner to ensure consistent results.
• Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
• Adhere to quality standards, turnaround times and Company policies and procedures.
• Complete relevant administration, reporting and updating of information accurately and on time.
• Investigate new ways to optimise processes.
• Flag opportunities to migrate to platform and supports the use of technology in process and system improvements.
• Draw on knowledge and experience to identify and develop solutions that lead to improved service delivery and quality.
• Provide timeous reports on operations, performance and audit findings.
• Report on transactional activity progression within set guidelines to provide timely information for decision making in area of accountability.
• Assist in the process of resolving post implementation issues.
• Assist in the identification of risks and issues throughout the project life cycle.
• Ensure adequate mitigation measures are put in place for risks impacting requirements definition or solution development.
• Review changes to the project scope and deliverables.
• Provide advice on the impact to project timelines, solution scope and functional resource requirements.
• Provide input to teams in the supported business area on how to engage in continuous improvement thought processes.
• Provide regular updates to business unit representatives on the progress of business analysis activities throughout the project.
• Contribute to teamwork and inclusivity within own team.
• Identify and utilise opportunities to assess and improve own performance.

You will be an ideal candidate if you:

• Related Diploma or Degree
• 2 to 3 years’ experience in similar role
• Experience required Financial Crime, ABC, Data Analytics/Analysis

You will have access to:

• Opportunities to network and collaborate.
• A challenging working environment.
• Opportunities to innovate.

We can be a match if you are:

• Adaptable and curious.
• Have strong customer service experience.
• Thrive in a collaborative environment.

End Date: August 16, 2025