Trending Jobs at FNB South Africa

Are you someone who can: (Role Responsibilties)

• Partner with stakeholders in the provision of financial insights and guidance into the operational and general decision making and debates.
• Monitor and coach behaviours that ensure a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service.
• Manage and monitor the applications and effectiveness of the business's financial information systems.
• Coordinate the budget preparation and manage the process throughout the budget period in accordance with guidelines and assumptions. Monitor and report variance analysis to support decision making and guide management in taking corrective action on budget variances.
• Record, interrogate and manage costs with associated drivers in the production, analysis and use of information for decision-making in the business.
• Plan and apply relevant principles to accurately record, adjust and reconcile financial transactions and events.
• Maintain appropriate supporting documentation according to professional financial accounting and reporting standards.
• Prepare and report on the business's operations and financial conditions. Manage the business unit reporting systems for management, project or performance reporting and implement optimal processes to deliver management information according to the reporting cycle.
• Maximise productivity through efficient planning of people and processes to drive optimal utilisation of available resources; identify and implement improvements to accounting and reporting processes.
• Manage the interrelationships between various systems, data and other resources to ensure effective project planning and delivery.
• Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared.
• Plan and manage performance, skills development, succession and talent management and culture of team in order to improve performance and competence.
• Continuously assess own performance, seek timely and clear feedback and request training where appropriate.

You will be an ideal candidate if you possess:

• Qualification - Qualified CA and/or CIMA (preferable but not limited to)
• Experience - 1 to 3 years of working experience in financial field post qualification
• Additional Knowledge - Experience in financial services industry

End Date: August 22, 2025

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Job Description

• To generate and sustain new revenue streams across the banking product suite, through the origination and structuring of simple and low to medium value deals in the allocated sector/product, under guidance and supervision, thereby enabling improved profitability, market share and competitive positioning.

Hello Future Deal Maker (Agriculture)

• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
• Please note that this role will require regular travel within and outside of Gauteng.

Are you someone who can:

• Evaluate and effectively structure transactions with detailed application of financing instruments.
• Identify risks and present mitigants.
• Ensure that the deal is aligned with the strategic objectives of the unit and will contribute to meeting industry development goals.
• Prepare and submit basic assessments and comprehensive credit proposals that meet the funding requirements.
• Protect and grow the business market share within the agricultural market segment
• Deliver customer service through adherence to quality service standards
• Maintain meaningful relationships with a portfolio of clients and applicants in conjunction with different support functions.
• Develop, encourage and nurture collaborative relationships across area of specialisation
• Contribute to teamwork and inclusivity within own team
• Identify opportunities to expand customer base with potentially profitable customers
• Ensure development and continuous value add improvement to operational processes
• Manages risks in own area of responsibility
• Build and maintain stakeholder relationships
• Achieve expected financial targets and uphold associated service levels

You will be an ideal candidate if you hold:

• A minimum of a relevant Postgraduate Degree (preferred: Agriculture/ BCom Finance or Accounting)
• Have 4+ years of experience in financial analysis and deal structuring within the banking/financial services industry
• Have good presentation skills as the successful candidate is expected to present suitable structures to clients and bank (including Credit)
• Have understanding of Agriculture (advantageous)
• Have understanding of the Bank’s credit policies and lending criteria

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you have:

• Ability to interpret financial statements
• Strong communication skills
• Knowledge of deal origination
• Analytical skills with attention to detail
• Strong sales and client service experience
• Ability to bring in new business and increase acquisition
• Strong credit experience and negotiation skills
• Experience in Building and maintaining stakeholder relationships experience
• Strong collaboration skills

End Date: August 21, 2025 

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Are You Someone Who Can

• Research new technology being used in the financial sector
• Develop prototype systems on which to test and prove the new technology
• Make recommendations of technology, vendors who can supply and support that technology as well as the use cases in which they can be used
• Maintain and share a knowledge base of financial technology, trends and news for the group
• Where bespoke applications are required, develop those applications to assist the treasury functions in the bank
• Participate with the broader community in the development of a blockchain platform for financial systems

You Will Be An Ideal Candidate If You

• Minimum Qualification - Completed relevant undergrad degree/diploma
• 5 years + experience in Android applications development
• Good knowledge of modern Android architectures
• Extensive experience with Java 8 and Spring Framework
• Additional technologies: Wildfly, Git, SOAP, Maven, Hibernate, Jenkins, Linux, GitLab CI/CD and Docker
• Experience in a large enterprise environment highly advantageous

You Will Have Access To

• Opportunities to network and collaborate
• Challenging Working
• Opportunities to innovate

We Can Be a Match If You Can

• Coach the development teams in self-organization and cross-functionality
• Review and report on the performance of the teams
• Implement customer service solutions demonstrating the shared values
• Deliver internal and external customer service excellence through adherence to quality service standards
• Ensure that scrum is understood and enacted.

End Date: August 18, 2025

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Job Description

• To manage and support the key accounts team
• Drive an Increase in average balance of specific portfolio of assets as defined in the Financial Performance Report of the business
• Drive an increase in average balance of specific portfolio of liabilities (e.g. Call reports, 32 Day Deposits, Fixed Deposits) as defined in the Financial Performance Report of the Business
• Manage costs / expenses within approved budget to achieve cost efficiencies
• Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
• Build and maintain strategic relationships with internal and external parties to support the sales strategy
• Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders
• Manage existing clients and grow portfolio through making contact and generating leads
• Provide sales support efficiencies and services in order to ensure retention of clients
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
• Comply with governance in terms of legislative and audit requirements
• Enter all Qualified leads into the sales pipeline and maintain on a daily basis
• Track, control and influence sales activities with the specific aim to increase sales efficiencies
• Develop materials and documentation including minimum standards, templates, guidelines, FAQ’s and processes
• Develop a deep understanding of the technical trends, market, competition and trends in the market. Research and identify new entrants in the relevant industries (mobile, payments, finance etc). Assess opportunities and threats from these entrants
• Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data
• Manage own development to increase own competencies
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies

End Date: August 20, 2025

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Job Description

• To develop a strategy  for the team to meet the organisations development goals and objectives and to support them in building industry leading and search engine optimised and robust and innovative software solutions that are fit for purpose whilst maintaining a customer centric environmentIdentify potential financial risk that the annual business plan might bring about and ensure measures are taken to manage that risk against the financial expenditure budget
• Create, analyse and interpret budget Variance  Reports to ensure financial planning and accruals are adjusted to accommodate changes in business operations Increase operational efficiency and suggest solutions to enhance cost effectiveness control costs for business area
• Apply a customer-centric approach that focuses on creating a positive experience for the customer by maximizing service and/or product offerings and building relationships
• Ensure that the customer is at the centre of the business philosophy, operations and ideas
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
• Engage in cross-functional relationships to obtain and to provide work support
• Contribute to sustaining a competitive edge through external networking, benchmarking and representation on related forums
• Maintain expert knowledge on relevant legislative amendments, industry best practices and provide of advice to relevant stakeholders
• Maintain up to date knowledge of local and global trends
• Provide thought leadership and expertise Identify development needs and select effective solutions to address personal development gaps to facilitate self improvement
• Develop and implement a personal development plan Demonstrate a commitment to continuous personal improvement as a life-long learner and encourage the same in others
• Share information and empower others to act Acts as a role model for continuous professional development in area of expertise
• Understand the competency and skills sets to be mastered to ensure personal and employee development and performance Identify development needs and select effective solutions to address own and employee development needs to facilitate improvement of self and team
• Ensure that each employee prepares a personal development plan that is implemented and reviewed as required
• Create an environment conducive to cross-functional skills transfer Keep abreast of learning opportunities, changing products and trends
• Provide guidance, share knowledge and expertise and guide employees to find their own solutions
• Share constructive feedback that motivates others to grow

End Date: August 22, 2025 

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Job Description

Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

• Leads identified converted into successful sales.
• Ensure activities support cost containment and reduction.
• Educate customers on correct eChannels to maximize channel optimisation opportunities identified aligned to customer needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Optimize every customer interaction to migrate cash transactions and/or convert customer to eChannels and encourage use of digital and self-service channels.
• Resolve all customer queries efficiently, and within agreed timelines.
• Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrates behaviour in support of the organizational values.
• Takes accountability for own performance, personal and career development.
• Maintain an ability to adapt to ever changing business and customer needs.
• Contribute to the overall effectiveness and success of the team.
• Improve knowledge and competencies by completing role specific training as per eCareers.

End Date: August 19, 2025

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Job Description

To interpret the business requirement specification and translate into a detailed system design specification to enable the development of innovative, flexible and efficient solution of a business problem

• Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards
• Ensure system, process and efficiency improvements (including innovations)
• Analyse system technical requirement
• Conduct a system requirement risk assessment
• Define, develop and document how business systems interface functionally
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
• Control expenditure and identify process improvements to contain and reduce costs
• Develop, encourage and nurture collaborative relationships across area of specialisation
• Display and encourage an appreciation of teamwork and inclusivity
• Participate in planned activities that are appropriate for own development
• Ensure development and continuous value add improvement to operational processes
• Compile reports that track progress and guide business to make informed decisions
• Manages risks in own area of responsibility
• Creates solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards

End Date: August 18, 2025 

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Are you someone who can do following:

• General Repairs: Maintenance of the maintenance issues, including carpentry, drywalls repairs.
• Maintenance tasks: Perfuming routine maintenance such as cleaning, painting, floor inspections and upkeep of the equipment.
• Building and installation: Building and repairing cabinets, counters, closets and other fixtures.
• Problem solving: Identifying and addressing maintenance issues, often requiring analytical thinking and quick problem solving.
• Computer letarate: MS Office and other building maintance application.  
• Safety and compliance: Adhering to safety regulations, ensuring proper storage of materials and following company policies.
• Communication and Coordination: communicating with clients and management regarding repairs and maintenance needs

You will be an ideal candidate if you have:

• Minimum Qualification: Grade 12 or equivalent. Handyman course will be an advantage.

You will have access to:

• Opportunities to network and collaborate.
• Challenging Working
• Opportunities to innovate.

We can be a match if you are: 

• Curious & courageous - you are driven by always wanting to know more and learn more and you are brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.

End Date: August 18, 2025

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Are you someone who can:

• Quickly adapt to prescribed standards and usage of our internal Framework.
• Familiarize yourself with all defined interaction points in the framework, namely (Legacy Application, REST, API, Selenium, SOAP, IMS, OCEP).
• Design robust, scalable, and maintainable automation scripts covering various aspects of the System Under Test.
• Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimise redundancy scripts
• Collaborate effectively with stakeholders (QA, Infrastructure, Architecture, Developers, Business).
• Understand the SUT from a business perspective.
• Maintain open communication with product owners and business analysts to gather relevant information on requirements.
• Collaborate with business, stakeholders, and developers to ensure quicker turnaround time for fixes.
• Participate in root cause analysis and troubleshooting.
• Provide detailed information to facilitate timely issue resolution.
• Demonstrate leadership qualities.
• Solve problems effectively.
• Communicate efficiently.
• Work closely with the assigned Technical Team Lead.

Additional Requirements:

• JAVA - adv.. OCA
• Springboot
• Database Management: SQL basics
• Front-end Application Navigation
• API Testing (using tools like Postman and SOAPUI)
• API Documentation (including Swagger docs)
• Monitoring Tools (SPlunk, Grafana)
• CI/CD Pipelines (Jenkins/Bamboo)
• Micro Focus ALM Octane usage
• Git and Bitbucket knowledge
• IntelliJ (IDE) Usage
• Understanding of Script Datasheets
• Data Driven Framework
• Knowledge of OCEP Services
• Data Preparation and understanding
• Agile Methodology

End Date: August 16, 2025

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Job Description

• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

Hello Future Branch Advisor

• Welcome to FNB, the home of the #changeables. We strive to be a trusted partner helping to create a better world by providing an innovative, contextual, and integrated financial solutions.  
• As part of our team in FNB Points of Presence, you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested. Now’s the time to imagine your potential in a team where you can become the best version of yourself.

Are you someone who can:

• Build and maintain strong relationships with clients.
• Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
• Educate customers to the correct Banking platform aligned with their needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Analyze customer data and recommend tailored solutions.
• Achieve sales results by providing contextual and integrated financial solutions to customers.
• Conduct yourself in an ethical manner.
• Takes accountability for own performance, personal and career development.
• Show empathy with customers.
• Stay updated on industry trends and product knowledge.

You will be an ideal candidate if you possess the following:

• NQF4  qualification or higher
• 1-2 years’ experience in Client Services Support and delivery

You will have access to:

• Opportunities to build relationships as part of a dynamic team.
• A challenging working environment
• Personal and professional growth
• Opportunities to have an impact in a local market as a brand ambassador.

You can be a match if you are:

• Customer Centric.
• Enjoy solving problems.
• Persuasive selling skills
• Able to understand rules in a regulated environment.
• Agile and Flexible
• Strong communication and interpersonal skills
• Have a results-driven attitude with a passion for exceeding targets.
• Have excellent Organisational skills and attention to detail.

End Date: August 20, 2025 

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Job Description

To model, interrogate and provide insights on detailed cost and profitability information in support of both current operational management decisions and planning for the future

• Prevent wastage and identify process improvements to contain and reduce costs
• Provide input into costing projects involving a segment, business unit, function or country/region (as applicable)
• Influence creative business solutions, optimise processes and inform strategic decisions through cost modelling and data analysis
• Build, run and execute profitability models and provide required reports for business
• Provide feedback to the business on monthly and ad hoc analysis and reports to support decision making
• Build and calculate cost models and work within established work and service processes
• Conduct review and scenario planning to provide guidance on budgetary process in terms of spend and forecast adjustments
• Develop new insights into situations and apply innovative solutions to make organisational improvements
• Provide input into the development of the tactical strategy, and develop and implement a supporting operational strategy
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
• Deliver internal and external customer service excellence through adherence to quality service standards
• Continuously assess own performance through seeking timely, and clear feedback and request training where appropriate 

End Date: August 22, 2025 

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Job Description

Implements a program of technology projects to ensure that program goals are accomplished

• Research new technology being used in the financial sector
• Develop prototype systems on which to test and prove the new technology
• Make recommendations of technology, vendors who can supply and support that technology as well as the use cases in which they can be used
• Maintain and share a knowledge base of financial technology, trends and news for the group
• Where bespoke applications are required, develop those applications to assist the treasury functions in the bank
• Participate with the broader community in the development of a blockchain platform for financial systems

End Date: August 29, 2025

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Job Description

To provide a positive customer experience by being helpful and sensitive to customer needs and aspirations. Offering value adding solutions within a dynamic environment, whilst adhering to policy and process.

• Execute own work in accordance with the organisational values and code of ethics.
• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution Identify and escalate risk as normal part of work.
• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
• Work with enhanced processes and procedures to maintain operational efficiencies.
• Deliver work in an accurate manner to ensure consistent results.
• Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality
• Adhere to quality standards, turnaround times and Company policies and procedures.
• Complete relevant administration, reporting and updating of information accurately and on time.
• Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.
• Identify opportunities to increase sales revenue and to grow the organisational client base while containing costs.
• Assist with retaining or signing unbanked customer base with a view to improve and increase profitability.
• Maximize sales by selling packaged financial solutions to clients.
• Maintain specialised knowledge on all FirstRand approved products, application procedure, fulfillment processes and timelines to drive and achieve relevant sales targets.
• Maximise cross-selling opportunities.
• Drive adoption of digital and other self-service options across client base.
• Contribute to teamwork and inclusivity within own team.
• Contribute to cost efficiencies through responsible utilisation of work related resources.
• Achieve expected financial targets and uphold associated service levels.
• Build and maintain stakeholder relationships.
• Deliver customer service through adherence to quality service standards.

End Date: August 18, 2025

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Job Description

• Dear Future, Compliance Analyst
• The role requires you to ensure that compliance operational and reporting requirements are met within area of responsibility

Are you someone who can:

• Contribute to cost efficiencies through responsible utilisation of work-related resources.
• Build and maintain stakeholder relationships.
• Deliver customer service through adherence to quality service standards.
• Provide process content in order to get the operating procedures updated (Golden Rules).
• Use techniques such as brainstorming, document analysis, focus groups, workshops and prototyping to elicit complete and accurate business requirements.
• Validate documented requirements to ensure they match stakeholders understanding and obtain formal approval of the solution scope and the requirements to be implemented.
• Identify areas of improvement or opportunities in existing business processes and applications.
• Evaluate proposed requirements and solutions against business on objectives in the area and highlight concerns to the business unit of the planned change.
• Support ongoing efforts to check that the requirements are in line with business objectives.
• Assemble and document all test results.
• Assist in the coordination of user acceptance testing.
• Provide detailed feedback on whether the developed solution meets the defined business requirements.
• Utilise techniques such as business rule analysis, scope modelling, data modelling, process modelling, use cases scenarios and non-functional.
• requirements analysis to determine the detailed specifications.
• Document detailed functional and non-functional specifications as per the.
• defined standards in the business.
• Execute own work in accordance with the organisational values and code of ethics.
• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.
• Identify and escalate risk as normal part of work.
• Provide an efficient administration service through careful and timeous planning, reporting and updating of all related information.
• Log operational losses, report on the losses on a monthly basis and conduct loss reconciliations.
• Monitor risk processes to identify and report on possible risk where applicable.
• Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
• Work with enhanced processes and procedures to maintain operational efficiencies.
• Deliver work in an accurate manner to ensure consistent results.
• Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
• Adhere to quality standards, turnaround times and Company policies and procedures.
• Complete relevant administration, reporting and updating of information accurately and on time.
• Investigate new ways to optimise processes.
• Flag opportunities to migrate to platform and supports the use of technology in process and system improvements.
• Draw on knowledge and experience to identify and develop solutions that lead to improved service delivery and quality.
• Provide timeous reports on operations, performance and audit findings.
• Report on transactional activity progression within set guidelines to provide timely information for decision making in area of accountability.
• Assist in the process of resolving post implementation issues.
• Assist in the identification of risks and issues throughout the project life cycle.
• Ensure adequate mitigation measures are put in place for risks impacting requirements definition or solution development.
• Review changes to the project scope and deliverables.
• Provide advice on the impact to project timelines, solution scope and functional resource requirements.
• Provide input to teams in the supported business area on how to engage in continuous improvement thought processes.
• Provide regular updates to business unit representatives on the progress of business analysis activities throughout the project.
• Contribute to teamwork and inclusivity within own team.
• Identify and utilise opportunities to assess and improve own performance.

You will be an ideal candidate if you:

• Related Diploma or Degree
• 2 to 3 years’ experience in similar role
• Experience required Financial Crime, ABC, Data Analytics/Analysis

You will have access to:

• Opportunities to network and collaborate.
• A challenging working environment.
• Opportunities to innovate.

We can be a match if you are:

• Adaptable and curious.
• Have strong customer service experience.
• Thrive in a collaborative environment.

End Date: August 16, 2025

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Job Description

To review, evaluate and analyse user needs to document system requirements and create system specifications that drive system development and implementation of overall business objectives

• Prevent wastage and identify process improvements to contain and reduce costs!
• Assess, analyse and optimise end-to end business processes to improve business efficiencies, customer/employee experience and remove inefficient processes to meet new requirements.
• Facilitate and coordinate the end-to-end implementation of prioritised and approved projects.
• Analyse business processes and workflows to identify improvement or automation opportunities and facilitate implementation.
• Develop, encourage and nurture collaborative relationships within business and/or across the FRG.
• Assess own performance through seeking timely and clear feedback and request training where appropriate.
• Develop new insights into situations and apply innovative solutions to make organisational improvements.
• Ensure compliance to legislative and audit requirements and adherence to relevant processes.
• Compile reports that track progress and guide business to make informed decisions.
• Compile reports that track progress and guide business to make informed decisions relating to building technical equipment.
• Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.

Experience and Qualification Required

• 3-5 Years Experience in a Similar BA role
• Previous experience in payment systems is advantageous
• Diploma in Business Analysis/Business Analysis certifications will be considered an advantage.

End Date: August 19, 2025

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Job Description

• Responsible to elicit and validate business requirements with stakeholders and to analyse and translate business requirements into requirement packages from which applications solutions are developed

The business analyst is responsible for defining business needs for new and/or enhanced products, services or optimised business processes

• Analyse business from all aspects to develop in in-depth understanding of the business
• Work with end users and project owners to identify business, functional and technical requirements
• Do gap analysis between current and required specifications
• Oversee the planning and execution of systems testing
• Analyse exiting business processes and facilitate with stakeholders to make improvements
• Identify and define business processes and system development or configuration requirements to realise the process end goal
• Work with project team members to define metrics/performance goals/ acceptance criteria for the solution or system
• Assist in translating requirements into test conditions and expected results for unit development, system integration and UAT
• Participate in quality reviews or set reviews of designs, prototypes, and other work products

Experience and Qualification Required

• 3-5 Years Experience in a Similar BA role
• Previous experience in payment systems is advantageous
• Diploma in Business Analysis/Business Analysis certifications will be considered an advantage.

End Date: August 19, 2025

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Are you someone who can:

• Develop and advise on appropriate change strategies in alignment with project requirements that support overall business strategy
• Deploys integrated risk management, governance and compliance frameworks throughout area of responsibility
• Identify and participate in activities that are appropriate for own development as a life-long learner
• Manage team or teams in areas of responsibility in delivery against performance targets and achievement of wider human capital objectives
• Demonstrate leadership behaviour through personal involvement, commitment and dedication in support of organisational values
• Compile reports that track progress and guide business to make informed decisions
• Develop tactical strategy and delivery plans in support of functional strategic objectives in partnership with leadership
• Establish mutually beneficial relationships with stakeholders that support thought leadership, innovative and integrated practice solutions
• Design and deliver customer service solutions, systems and interactions aligned to Organisational values and service standards that build the brand
• Draw up a budget aligned to tactical delivery plans, monitor effectiveness and report on variances
• Monitor actual project progress and resolve issues speedily to enhance effective client service delivery
• Design integrated programme plans, identify resources for execution purposes, implement, identify risks and apply associated project

You will be an ideal candidate if you have

• Completed relevant undergrad degree/diploma
• Post graduate degree
• 7 to 10 years in Programming management experience

End Date: August 24, 2025

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Position Overview

• The IT Project Management Office (PMO) Head is a senior leadership role responsible for overseeing the strategic and tactical management of IT projects within the financial services sector. This role ensures that projects are aligned with business objectives, delivered on time, within budget, and to the highest quality standards.
• The PMO Head will collaborate with executives, project managers, and other stakeholders to drive project success and continuous improvement.

Key Responsibilities

Project Prioritization and Scheduling

• Assist, develop, and facilitate the process to prioritize project scheduling and delivery.
• Ensure alignment of projects with tactical and strategic business objectives.

Risk, Issue, and Change Management

• Oversee the risk, issue, and change resolution process.
• Collaborate with other leaders to implement necessary corrective measures.

Executive Collaboration

• Collaborate with executives to define project priorities, implementation opportunities, and challenges.
• Communicate project risks and opportunities effectively.

Quality Assurance

• Oversee the quality of project deliverables, ensuring they meet required standards and objectives.

Risk Mitigation

• Identify and mitigate risks that could impact project success.
• Develop contingency plans as needed.

Performance Tracking and Reporting

• Track and report on the performance of the PMO.
• Ensure projects are on track and delivering expected benefits.

Best Practices and Process Improvement

• Develop and implement best practices, tools, and techniques to enhance project management processes.

Compliance Monitoring

• Ensure the review and monitoring of compliance against organizational rules, codes of practice, business ethics, internal guidelines, principles, and legislation.

Budget Management

• Control the budget for the area of accountability, including the authorization of expenditures and implementation of financial regulations.
• Contribute to the development of functional and/or project budgets.
• Develop an aligned tactical budget, monitor effectiveness, report on variances, and adjust as necessary.

Procurement Risk Management

• Effectively manage procurement-related risks to ensure no material audit findings relevant to the procurement process occur.

Communication and Stakeholder Management

• Communicate a meaningful tactical context that guides and directs best practice integration and process alignment with service delivery objectives.
• Ensure timely communication on project progress and challenges to impacted stakeholders for decision-making and resolution.

Data Accuracy and Decision-Making

• Drive the accuracy of project data to enable informed decision-making.

Standardization and Alignment

• Ensure alignment and consistent application of business unit project practices, processes, and standards to ensure value chain integrity.

Project Reporting

• Develop and maintain an accurate, efficient, timely, and effective project reporting process that complies with project frameworks, policies, procedures, and SLAs.

Resource Management

• Drive benefit and value realization through identified project delivery.
• Achieve business objectives through the scheduling and management of resources via timely and effective planning, scoping, and monitoring.

People Capacity Planning

• Develop and implement people capacity plans in line with delivery and performance objectives.
• Ensure plans are on budget and in partnership with specialized areas.

Qualifications and Skills

• Relevant tertiary qualification
• Extensive experience in IT project management within the financial services industry.
• Strong leadership and team management skills.
• Excellent communication and stakeholder management abilities.
• Proven track record in risk management, budget control, and compliance monitoring.
• Ability to develop and implement best practices and process improvements.
• Strong analytical and problem-solving skills.

Personal Attributes

• Strategic thinker with a focus on aligning projects with business goals.
• Detail-oriented with a commitment to quality and accuracy.
• Proactive and adaptable, with the ability to manage multiple priorities.
• Collaborative and able to work effectively with diverse teams and stakeholders.

End Date: August 22, 2025

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Job Description

Hello System Engineering Technical Specialist

• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• As part of our team in as a System Engineering Technical Specialist where you will manage the design and implementation of appropriate and sustainable solutions and ensure effective collaboration and integration across product houses, business units and segments where you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious.
• Now’s the time to imagine your potential in a team where experts come together and ignite effective change!!!
• Monitor and manage the IT operational support for Point of Presence and other supported First Rand business units while ensuring adherence to business requirements and expectations (SLA)  
• In their designated area they are responsible for monitoring, communicating and vendor management of regional Service Level Reports  
• Identification of problems and trends and initiate action on relevant teams to rectify  
• Track all known regional problems until successful resolution  
• Recommendation of service improvement initiatives  
• Track and report Service issues caused by changes  
• Enforce adherence to standards and processes in both operational and project areas  
• Escalate and / or fix non-compliance to standards and processes  
• Interface between regional business teams and Point of Presence IT.  
• Establish and build relationships with key regional stakeholders within Point of Presence and other relevant business units  
• Drive and adhere to Point of Presence processes and defined IT infrastructure standards in alignment with ITIL best practice with a focus on continuous service improvement  
• Manage all Asset movements and Procurement on behalf of Branch.  
• Project co-ordination and involvement to ensure timely delivery of projects in accordance with project scope and charter.  
• Major Capex Projects: Revamp, New, Relocation and Closures, Mobile Branches 
• Accountable for self-management of performance, time and costs  
• Assist with identification of potential IT resources from branch network  
• Produce feedback report on regional IT performance  
• A minimum of 5 years solid experience in IT operations, software and hardware support across various platforms.  
• Experience in the application of an IT Service Framework (for example ITIL) is preferred  
• Project Management experience is strongly preferred. 
• Solid experience in interacting with internal customers with demonstrated customer service orientation. Must have a technical background with a strong preference for hands-on support in a large IT environment  

 You Will Be an Ideal Candidate If You Have  

• 4-5 Years Experience in IT Project Management 
• Minimum 5 years experience in banking or financial industry 
• ITIL V3 qualification 
• A technology qualification is strongly preferred  
• Bachelor's degree (NQF Level 7) in Information Systems , Information Technology, or a related field is usually required 

End Date: August 21, 2025

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Job Description

• To conduct and document moderately complex audit projects and carrying out audits, following prescribed audit programmes
• Hello Future Auditor Welcome to FNB (Western Cape - Willowbridge), the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• As part of our team in FNB COMMERCIAL, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change
• The main responsibility of Auditor is conducting, documenting moderately complex audit projects and carrying out audits following prescribed audit programmes.
• Manage costs / expenses within approved budget to achieve cost efficiencies
• Deliver exceptional service that exceeds customers’ expectations through  proactive, innovative and appropriate solutions
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
• Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders
• Pre-administration audits – conduct administration checks of prospective client companies so as to evaluate their suitability and provide assurance to the bank.
• Comply with governance in terms of legislative and audit requirements
• Develop, maintain and implement relevant audit processes in line with audit strategy
• Prepare and compile information to conduct meaningful audits.
• Conduct agreed audits according to agreed process and audit criteria and compile reports based on the findings of the audit review and highlight any areas of risk to the bank.
• Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies
• Manage own development to increase own competencies

Qualifications and Experience:

• 3-5 years Relevant Experience
• BCom Finance/Accounting or Similar
• Debtor Finance Experience will be beneficial

End Date: August 22, 2025 

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Job Description

To plan, build, optimise and implement innovative quantitative analytical methodologies, procedures, products and advanced
mathematical models that provide analytical support and interpret insights, using advanced analytics technologies, to address business opportunities and problems and implement business strategy.

• Innovate by finding the best fit solution for the situation such as the flexibility of delivery and customized solutions which result in more efficient outcomes.
• Provide input into localisation of appropriate model building policies, standards, frameworks, and governance process and integration of business modelling and analytics value chain.
• Adhere to model building policies, standards, frameworks, and governance process.
• Ensure own ethical usage of information that complies to restrictions applied for privacy and sensitivity classification.
• Understand and ensure implementation and adherence to Privacy business requirements, legislation and policy.
• Ensure reporting of any Information Privacy Incidents and escalate appropriately for resolution of Privacy and Protection Audit Findings, Complaints, Incidents, Investigations and Privacy and Protection Assessments.
• Create delivery plans for achievement of outputs / deliverables in collaboration with business stakeholders to understand information requirements for strategy delivery and define metrics that track performance.
• Analyse available data to identify information commercialisation opportunities that have not been explored to address business needs and revenue options.
• Productionize analytics in the approved FirstRand architecture by translating technical data information into practical business information that addresses identified needs.
• Analyse information requirements, availability and quality of data to feed into management for resolution.
• Contribute to the development of core analytical capabilities or model libraries using advanced statistical, quantitative or econometric techniques and utilise as appropriate.
• Collaborate with numerous departments across the business to aid them in the proper use of data to ensure delivery of desired operational results.
• Participate in relevant project related to the business overall analytical needs and opportunities.
• Serve as SME for analytics applying own understanding of the operations of the business product or service.
• Build models that analyse processes to recommend areas for optimisation to achieve cost savings, revenue generation or efficiency improvements for the business.
• Document and audit relevant processes.
• Document and implement models to address specific business requirements.
• Conduct appropriate manipulation and analysis of data to pro-actively identify and meet needs of the business for the purpose of future work and to ensure high information-quality and reliability across the business.
• Apply own understanding of statistical techniques to determine approach to provide input required for decisions and design or evaluation of experiments.
• Apply technical concetps such as (Multivariable Calculus, Linear Algebra etc.) concepts to improve predictive performance or algorithm optimisation in data defined products.
• Implement Machine learning mathematical algorithms and automation techniques using open-source programming languages such as SAS or Python libraries.
• Utilise advanced Predictive modelling techniques to hold insight into outcomes and future events thatmconfront key assumptions.
• Utilise data to model complex abstractions in machine learning research to enable deep learning.
• Utilise pattern recognition technology to recognizes patterns in data and the criteria for use interchangeably with machine learning technology.
• Build and program own statistical model in statistical software for application development to productionize the model into a software application conducted by software developers.
• Conduct Text analytics to examine unstructured data to glean key business insights.
• Understand principles of Data Wrangling to identify and recommend corrective actions for imperfections in data quality.
• Participate in enterprise-wide high level problem resolution by interacting with relevant engineers and product managers, utilising appropriate methods and decide when approximations make sense.
• Conduct data visualisation to present data, findings and techniques to audiences, both technical and nontechnical in a pictorial or graphical format so it can be easily analyzed utilising principles of visually encoding data and communicating information.
• Maintain ownership of models through regular audits and updates to ensure relevance.
• Plan and perform regular model updates that capture evolving business complexity in current models.
• Challenge current models to ensure relevance and accuracy of outputs.
• Test outputs and accuracy of models to ensure relevance.
• Use data and analytic insights to provide input into improving customer experience through a better understanding of the customers context to identify monetization opportunities and monitoring implementation of business decisions to recommend enhancements utilizing statistical modelling and data analysis.
• Validate, interpret and create reports and presentations for data analytics management and relevant stakeholders.
• Review and assist more junior Quantitative Analysts with processes and models.
• Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared.
• Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies.
• Participate in specialist communities of practice and contribute positively to own and organisational knowledge improvement.
• Contribute to the development of a budget aligned to operational delivery plans, monitor effectiveness and report on variances.
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in.
• Engage in cross-functional relationships to obtain and to provide work support.
• Take all necessary actions to ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
• Ensure implementation of relevant policies, governance and practice standards across the business.
• Maintain expert knowledge on relevant legislative amendments, industry best practices and business's internal compliance procedures and requirements.
• Ensure compliance is adopted in terms of systems and procedures as laid out by business.
• Implement and provide input into the development of governance and compliance procedures and processes within area of specialization and identify risks.
• Determine the business questions that need be answered and determine appropriate analytics models for utilization.
• Source and prepare relevant data sources for analysis.
• Translate business requirements into tangible models utilizing own understanding of the business value of projects, models and processes.
• Develop and apply analytical algorithms and methods to build, test and implement advanced mathematical models and analytical solutions that address business problem, opportunities and improve business outcomes i.e. reduced risk and costs, increased profitability, optimized efficiency and to facilitate strategic decision-making.

Additional Requirements

• 5+ years in a similiar Data Scientist Role
• OCR 
• Python
• Machine learning (both theory and applied)
• Strong technical background (SQL, Big Data, SAS Viya, AWS, PySpark, Redshift, Graph/Neo4J, Bitbucket)
• Banking experience is a plus
• Delegation, upskilling and mentoring of junior staff.
• Ownership of projects
• Bachelor of Science Degree or any similar degree ( e.g. Engineering, Actuarial Science, Mathematics, Statistics)

End Date: August 20, 2025

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Job Description

• To assist in proactively managing a portfolio of affluent clients with a team of Private Bankers through provision of analysis, research, sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.
• Welcome to FNB, the home of the chargeables.  We design shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our Private Banking & Advisory Team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious.
• Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Proactively manage a portfolio of affluent clients with a team of Private Bankers through provision of analysis, research, sales and service fulfillment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.
• Build sound relationships based on trust and openness.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Understand and market all financial services solutions within the relevant business offering.
• Assist with profit growth for the business through ensure effective management of the leads pipeline.
• Consistently produce high-quality outputs within agreed deadlines.

You will be an ideal candidate if you:

• Minimum Qualification - RE5 Certificate with a Degree NQF7 level in Finance or Accounting
• Experience - 3 to 5 years’ experience within a Sales/Service area of a financial environment.
• A person must not be unrehabilitated insolvent.

You will have access to:

• Opportunities to network and collaborate.
• Challenging Working Opportunities to innovate.

We can be a match if you are:

• Curious & courageous - you are driven by always wanting to know more and learn more and you are brave enough to Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base.
• Comply with relevant statutory, legislative, policy and governance requirements and set processes and procedures related to specialization.

Additional Requirements 

• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

End Date: August 31, 2025

go to method of application »

Job Description

• To assist in proactively managing a portfolio of affluent clients with a team of Private Bankers through provision of analysis, research, sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.
• Welcome to FNB, the home of the chargeables.  We design shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our Private Banking & Advisory Team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious.
• Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Proactively manage a portfolio of affluent clients with a team of Private Bankers through provision of analysis, research, sales and service fulfillment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.
• Build sound relationships based on trust and openness.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Understand and market all financial services solutions within the relevant business offering.
• Assist with profit growth for the business through ensure effective management of the leads pipeline.
• Consistently produce high-quality outputs within agreed deadlines.

You will be an ideal candidate if you:

• Minimum Qualification - RE5 Certificate with a Degree NQF7 level in Finance or Accounting
• Experience - 3 to 5 years’ experience within a Sales/Service area of a financial environment.
• A person must not be unrehabilitated insolvent.

You will have access to:

• Opportunities to network and collaborate.
• Challenging Working Opportunities to innovate.

We can be a match if you are:

• Curious & courageous - you are driven by always wanting to know more and learn more and you are brave enough to Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base.
• Comply with relevant statutory, legislative, policy and governance requirements and set processes and procedures related to specialization.

Additional Requirements 

• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

End Date: August 31, 2025

go to method of application »

Job Description

• To assist in proactively managing a portfolio of affluent clients with a team of Private Bankers through provision of analysis, research, sales and service fulfilment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.
• Welcome to FNB, the home of the chargeables.  We design shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our Private Banking & Advisory Team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious.
• Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Proactively manage a portfolio of affluent clients with a team of Private Bankers through provision of analysis, research, sales and service fulfillment with the intent of identifying additional opportunities for banking new clients and growing a portfolio of existing clients through effective stakeholder management.
• Build sound relationships based on trust and openness.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Understand and market all financial services solutions within the relevant business offering.
• Assist with profit growth for the business through ensure effective management of the leads pipeline.
• Consistently produce high-quality outputs within agreed deadlines.

You will be an ideal candidate if you:

• Minimum Qualification - RE5 Certificate with a Degree NQF7 level in Finance or Accounting
• Experience - 3 to 5 years’ experience within a Sales/Service area of a financial environment.
• A person must not be unrehabilitated insolvent.

You will have access to:

• Opportunities to network and collaborate.
• Challenging Working Opportunities to innovate.

We can be a match if you are:

• Curious & courageous - you are driven by always wanting to know more and learn more and you are brave enough to Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.
• Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base.
• Comply with relevant statutory, legislative, policy and governance requirements and set processes and procedures related to specialization.

Additional Requirements 

• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

End Date: August 31, 2025

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Job Description

• To plan, build, optimise and implement innovative quantitative analytical methodologies, procedures, products and advanced
• mathematical models that provide analytical support and interpret insights, using advanced analytics technologies, to address business opportunities and problems and implement business strategy.

Purpose:

• Drive innovation and efficiency through advanced analytics, model development, and data-driven decision-making to support business strategy and operational improvements.

Key Responsibilities:

Model Development & Analytics:

• Build, implement, and maintain statistical and machine learning models.
• Translate business needs into analytical solutions using advanced techniques (e.g., predictive modeling, deep learning, text analytics).
• Ensure models are regularly updated, audited, and optimized for accuracy and relevance.

Data Management & Governance:

• Ensure ethical use of data in compliance with privacy laws and internal policies.
• Report and escalate privacy incidents and contribute to resolution efforts.
• Apply data wrangling techniques to improve data quality.

Business Collaboration & Strategy:

• Partner with stakeholders to define metrics, understand data needs, and deliver actionable insights.
• Identify opportunities for data commercialization and strategic improvements.
• Serve as a subject matter expert in analytics across departments.

Technical Execution:

• Use tools like Python, SAS, and statistical software to develop and productionize models.
• Conduct data visualization to communicate findings to technical and non-technical audiences.
• Apply mathematical concepts (e.g., linear algebra, calculus) to enhance model performance.

Compliance & Governance:

• Ensure adherence to governance standards, policies, and legislative requirements.
• Contribute to the development and implementation of compliance procedures.

Mentorship & Knowledge Sharing:

• Support junior analysts and foster a culture of learning and collaboration.
• Participate in communities of practice and contribute to organizational knowledge.

Experience Required

• 5 + years' experience in a Data Scientist Role
• Degree in Mathematics / Bachelor of Science Degree

End Date: August 15, 2025 

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Job Description

To manage relevant risks within area of accountability by identifying, managing and mitigating risk in accordance with defined business appetite and aligned to relevant risk frameworks and policies.

• Provide guidance and assist with requirements on changed or new risk tools
• Oversee the effective use of risk tools and monitor its effectiveness for the business
• Assist with preparation and analyses of reports for tabling at various Risk Committees
• Scrutinize risk reports submitted by the business units and ensure reporting and tools are in line
• Ensure data integrity, data structures and business line mappings are correct
• Identify, control and escalate potential risks that may lead to increased costs
• Manage costs or expenses within approved budget to achieve cost efficiencies
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
• Deliver customer experience excellence aligned to Organisational values and service standards
• Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service
• Deliver service that exceeds customer expectations through proactive, innovative and appropriate solution selection and application
• Provide customers with relevant information to keep them informed of products and service options
• Innovate by finding the best fit solution for the situation such as the flexibility of delivery and customised solutions which result in more efficient outcomes
• Ensure application of risk capabilities and tools are applied to identify, evaluate, report and monitor risk processes
• Drive a combined assurance approach to risk management by engaging specialists and other assurance partners on key risks matters
• Ensure comprehensive risk assessments are conducted in relation to products, services and solutions that are developed by the business are appropriate to manage the risks within the approved risk appetite
• Work with business unit to understand business, drivers, current concerns and future plans to mitigate risk to proactively identify and anticipate risks (including emerging risks)
• Identify, manage and mitigate interconnected / interdependency risks and provide relevant information to business and risk teams to appropriately manage and mitigate risk
• Understand changes of applicable risk policies and communicate to relevant stakeholders accordingly
• Keep abreast of relevant risk developments externally and ensure it is considered in the risk profile for the business
• Ensure development of appropriate solutions to identify losses and risk exposures and facilitate the effective implementation thereof
• Ensure business continuity management plans are reviewed and tested and aligned to business continuity strategy
• Assist business to identify risks inherent in key business processes, new products, business projects and key outsourced and insourced arrangements and critical third-party service providers
• Ensure business has designed and implemented controls to manage the risks identified
• Build a risk management culture through ensuring awareness campaigns to educate stakeholders to influence behaviour and drive the importance of compliance and good conduct
• Analyse business information, data and BU risk reports to identify trends and create qualitative risk status reporting with accurate and reliable business intelligence
• Prepare the relevant risk profile report in a format that is acceptable to senior management and risk governance committees and considers all key risks
• Ensure appropriate governance structures are in place in area of accountability
• Develop and communicate timelines for submission of relevant op risk reports to risk committee structures that align to Group Risk timelines
• Escalate significant risk issues to management or Enterprise Risk Management and risk governance structures as relevant
• Review risk management documentation and risk reports to ensure achievement of relevant risk strategy
• Track and report at the relevant forums and committees monthly on progress towards achieving the relevant risk strategy at defined intervals
• Ensure all stakeholders have been engaged and information provided by Project Management Office (PMO) is reviewed and challenged to ensure accuracy
• Set the strategy and create the enabling environment for active risk reduction by informing and looking at the key risk indicators (KRIs), re-assessing, and ensuring the control environment is perceived relative to risk appetite as well as ensuring changes to reduce, tolerate or mitigate risk are made accordingly
• Manage and ensure compliance to the applicable framework in relevant risk control monitoring plan
• Track feedback on results of monitoring activities to enhance relevant risk control environment
• Participate in planned activities that are appropriate for own and employee development

Qualifications and Experience

• BSc or BCom qualification
• Experience in project management and risk reporting
• Stakeholder management
• Fintech, Banking and Consulting experience is advantageous.

End Date: August 21, 2025

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Job Description

• To make informed credit decisions within a prescribed mandate. This role entails considered evaluation of applicant financials, credibility, stability, security and business case viability, and demands prudent discretionary judgement regarding deal assessment.
• The Commercial Credit Specialist is required to work collaboratively and as such, must be a strong team player
• We have recently moved over to our new HC Platform and during the cutover period we were not able to onboard all successful candidates. In order to do so, we now need to open our platform for the sole purpose of onboarding the successful candidates.
• You are therefore seeing this advertisement as part of an onboarding process.
• This position is not vacant, the position has already been filled. Please do not apply for this position.
• All applications to this role will be automatically declined.
• Thank you for your understanding but please browse our career site for exciting opportunities available to you

Hello Future Structured Credit Specialist

• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• As part of our team in FNB Retail Judgemental Credit, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Support and manage a portfolio of HNW &UHNW clients 
• Attend client meetings together with the lending specialist and advisory team 
• Deep knowledge of the client and larger group structure across all pillars (lend, invest, insure and transact) 
• Understand the client’s wealth creation strategy; immediate lending need vs unlocking value, optimizing the balance sheet and spotting lending opportunities. operating and Investment entities within the group in respect of financial ratios, cash flows, trends; historic performance, sustainability, projections and future aspirations ; industries the client is operating in (upsides, risks, trends etc) ; various lending products available to solution for the client across FSR; risk vs Reward principles and overall value proposition.
• Structuring the deal and compiling the credit paper 
• Present the request to the relevant mandated individuals or committees 
• Explain the credit outcome, covenants, structure and process to the client and sale

You will be an ideal candidate if you can:

• Track and monitoring ongoing risk relevant to a client group, as well as deal specific reviews and covenants 
• Flag and unpacking economic and industry trends/risks within the portfolio  
• Engage various stakeholders across FSR to ensure client level decisioning and solutions 
• Pro-actively manage risk vs triggers/events 
• Deliver customer experience excellence aligned to Organizational values and service standards  
• Innovate and have an efficient mindset to constantly improve the overall value add and client experience of this base with a cost reduction and management mindset

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you have:

• A BCom Finance / Accounting (CA advantageous)  
• A business acumen with 1-3 years plus credit experience 
• A deep understanding of financial statement analysis and credit risk assessment 
• The ability to model cash flows for debt service considering industry and company specific information; building 
• assumptions for forecasting; key ratio analysis and covenant construction 
• Dealmaking and solutionist mindset 
• Excellent communication and collaboration skills with both internal and external customers (sales, credit & risk community, clients etc.) 
• Self-motivated, work independently and within a group, attention to detail, high level of integrity Writing, speaking and presentation skill sets

End Date: August 15, 2025

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Are you someone who can: 

• Deliver exceptional experience and education to Private Clients on basic wealth creation, accumulation.
• Increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles.
• Understand and market all financial services solutions within the relevant business offering.
• Assist with profit growth for the business through ensuring effective management of the leads pipeline.
• Produce consistently high-quality outputs within agreed deadlines.

You will be an ideal candidate if you: 

• Minimum Qualification - Relevant NQF level 7 FSCA approved Degree.
• RE5 Regulatory Compliance Certificates with relevant COB (Class of Business) - Essential
• Preferred Qualification - Certified Financial Planner (CFP)
• Experience - 3 to 5 years' experience within a Sales/Service area of a financial environment. 
• Strong background in Banking /Investment / Financial Planning / Wealth Management

You will have access to: 

• Opportunities to network and collaborate.
• Earn basic guaranteed rewards with uncapped earning potential.
• Opportunities to innovate, provide appropriate banking and financial solutions across an allocated portfolio of clients.
• Identify Local and Offshore fiduciary opportunities and advise on client philanthropy.

 We can be a match if you are:

• Able to build sound relationships based on trust and openness.
• Achieving revenue and profit targets by growing portfolio base, providing independent holistic advice, solutions that ensure revenue and profit growth in line with stated KPI's across the Insure, Investments, Loans & Transact Pillar and Products
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.

Additional Requirements

• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

End Date: August 31, 2025

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Job Description

To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met.

• Act responsibly with work related resources to contribute to cost containment.
• Address customer needs in order to meet or exceed customer expectations.
• Build and maintain stakeholder relationships.
• Contribute to a culture of service excellence that builds positive relationships and provides opportunity for feedback and exceptional service.
• Innovate to improve customer experience by continuously looking for better and more efficient ways of doing things.
• Be flexible and adapt to changing circumstances.
• Deliberately seek diverse opinions, build on ideas and do not duplicate effort.
• Participate in the innovation process in the business and contribute toward new innovations against objectives.
• Plan and complete activities within area of work to meet set time and quality standards.
• Adhere to schedules to perform assigned work Attend (and facilitate) meetings as and when required.
• Maintain documentation and share information with the team where applicable.
• Execute own work in accordance with the organisational values and code of ethics.
• Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.
• Identify and escalate risk as normal part of work.
• Contribute to client service delivery culture through adherence to approved organisational service delivery principles.
• Resolve customer dissatisfaction/complaints by taking ownership of the problem.
• Deliver exceptional service adhering to relevant SLA agreements and offering appropriate solutions.
• Plan and schedule activities to improve service.
• Respond to customer queries logged via phone, email and live chat to ensure full resolution of the query.
• Follow up with customers to ensure resolution of query by other stakeholders where relevant.
• Place operational outbound calls to customers to request outstanding documentation or to follow up on incomplete queries.
• Assist branch consultants with eBucks queries at a branch level Assist in advising customers on eBucks Shop orders.
• Assess own performance through seeking timely and clear feedback and request training where appropriate.
• Demonstrate teamwork as a valued team player.

End Date: August 19, 2025 

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Job Description

To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests

• Achieve net profit growth for business
• Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
• Manage the migration of accounts from transactional to Self Service
• Manage the growth of active customer Account Base to increase client base
• Maximise cross sell opportunities and strengthen client relationships
• Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
• Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
• Comply with governance in terms of legislative and audit requirements
• Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
• Track, control and influence sales and service activities with the specific aim to increase sales and service efficiencies
• Compliance with procedures and processes contained in the Golden Rules.
• Provide accurate and reliable sales and service statistics.
• Manage own development to increase own competencies

End Date: August 21, 2025