Project Management Office Head - Wesbank at FNB South Africa

Position Overview

• The IT Project Management Office (PMO) Head is a senior leadership role responsible for overseeing the strategic and tactical management of IT projects within the financial services sector. This role ensures that projects are aligned with business objectives, delivered on time, within budget, and to the highest quality standards.
• The PMO Head will collaborate with executives, project managers, and other stakeholders to drive project success and continuous improvement.

Key Responsibilities

Project Prioritization and Scheduling

• Assist, develop, and facilitate the process to prioritize project scheduling and delivery.
• Ensure alignment of projects with tactical and strategic business objectives.

Risk, Issue, and Change Management

• Oversee the risk, issue, and change resolution process.
• Collaborate with other leaders to implement necessary corrective measures.

Executive Collaboration

• Collaborate with executives to define project priorities, implementation opportunities, and challenges.
• Communicate project risks and opportunities effectively.

Quality Assurance

• Oversee the quality of project deliverables, ensuring they meet required standards and objectives.

Risk Mitigation

• Identify and mitigate risks that could impact project success.
• Develop contingency plans as needed.

Performance Tracking and Reporting

• Track and report on the performance of the PMO.
• Ensure projects are on track and delivering expected benefits.

Best Practices and Process Improvement

• Develop and implement best practices, tools, and techniques to enhance project management processes.

Compliance Monitoring

• Ensure the review and monitoring of compliance against organizational rules, codes of practice, business ethics, internal guidelines, principles, and legislation.

Budget Management

• Control the budget for the area of accountability, including the authorization of expenditures and implementation of financial regulations.
• Contribute to the development of functional and/or project budgets.
• Develop an aligned tactical budget, monitor effectiveness, report on variances, and adjust as necessary.

Procurement Risk Management

• Effectively manage procurement-related risks to ensure no material audit findings relevant to the procurement process occur.

Communication and Stakeholder Management

• Communicate a meaningful tactical context that guides and directs best practice integration and process alignment with service delivery objectives.
• Ensure timely communication on project progress and challenges to impacted stakeholders for decision-making and resolution.

Data Accuracy and Decision-Making

• Drive the accuracy of project data to enable informed decision-making.

Standardization and Alignment

• Ensure alignment and consistent application of business unit project practices, processes, and standards to ensure value chain integrity.

Project Reporting

• Develop and maintain an accurate, efficient, timely, and effective project reporting process that complies with project frameworks, policies, procedures, and SLAs.

Resource Management

• Drive benefit and value realization through identified project delivery.
• Achieve business objectives through the scheduling and management of resources via timely and effective planning, scoping, and monitoring.

People Capacity Planning

• Develop and implement people capacity plans in line with delivery and performance objectives.
• Ensure plans are on budget and in partnership with specialized areas.

Qualifications and Skills

• Relevant tertiary qualification
• Extensive experience in IT project management within the financial services industry.
• Strong leadership and team management skills.
• Excellent communication and stakeholder management abilities.
• Proven track record in risk management, budget control, and compliance monitoring.
• Ability to develop and implement best practices and process improvements.
• Strong analytical and problem-solving skills.

Personal Attributes

• Strategic thinker with a focus on aligning projects with business goals.
• Detail-oriented with a commitment to quality and accuracy.
• Proactive and adaptable, with the ability to manage multiple priorities.
• Collaborative and able to work effectively with diverse teams and stakeholders.

End Date: August 22, 2025